Application Security Engineer-II At Urbint, our mission is to make communities more resilient. We do this by pairing external data with artificial intelligence to identify areas of high risk and prevent catastrophic loss for utilities across the country. We are a team of close-knit engineers, entrepreneurs, and data geeks who obsess over problem-solving, new technologies and making a positive impact in our communities. Job Summary We are seeking an Application Security Engineer-II to help embed security within Urbint s software development lifecycle and scale our product security practices. This role focuses on enabling developers with the right tools, patterns, and guidance, while collaborating with engineering, CloudOps, and InfoSec to proactively identify, assess, and mitigate risk across Urbint s platforms. You ll also support Urbint s security posture in customer engagements and help evaluate and improve the maturity of security controls across our products. What Youll Do Design and implement security tooling and automation in CI/CD pipelines (SAST, secrets scanning, dependency checks, IaC scanning) to integrate security at build-time. Conduct security assessments of Urbint s web apps, APIs, cloud-native services, and internal tooling using manual and automated approaches. Lead and facilitate threat modeling for critical features and systems, and drive mitigation strategies with engineering teams. Collaborate on application security design, providing guidance on authentication, authorization, encryption, input validation, error handling, and data protection. Evaluate the security maturity of Urbint products, identify gaps, and partner with engineering to close them. Partner with InfoSec to support customer security questionnaires, audits, and external security posture communications. Promote secure coding practices and define reusable secure patterns, golden paths, and developer guides. Support and enable Security Champions across squads through mentorship, training, and playbooks. Work with CloudOps on runtime guardrails, including secrets management, identity controls, and logging practices. Assist in security incident investigations related to application-layer vulnerabilities and support remediation planning. Deliver security awareness sessions and workshops to uplift team security knowledge. Stay up to date on security trends, tools, and best practices, and share knowledge with engineering teams. Who You Are 6+ years experience in application security or DevSecOps roles. Solid understanding of web application security (e.g., OWASP Top 10, ASVS) and common vulnerabilities Hands-on experience with security tooling in CI/CD pipelines (e.g., SAST, SCA, secrets scanning, IaC scanning). Experience in secure architecture, threat modeling, and design reviews. Proficiency with a modern programming language (Python, TypeScript, JavaScript, or similar). Strong communication skills, able to collaborate effectively across engineering, CloudOps, and InfoSec teams. Bonus: Experience supporting data security initiatives or customer security assessments. Bonus: Familiarity with cloud-native environments (AWS, GCP, Azure) Benefits Competitive compensation package Generous Paid Time off, Paid Company Holidays including Mental Health Days Medical Insurance covering self, spouse, 2 children and parents/in-laws Hybrid work - 3 days at office; 2 days at home Were an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Urbint uses AI and the latest industry science to identify threats to workers and infrastructure to stop safety incidents before they happen. We are a tight-knit team working together to build powerful technology that prevents serious injuries and infrastructure damages. Many of the largest energy and infrastructure companies in North America trust Urbint to protect workers, assets, communities, and the environment. Job Summary We are looking for an experienced and assertive Lead/Manager SRE to lead and evolve our cloud operations strategy. You will be responsible for managing cloud infrastructure and on-premise deployments, ensuring uptime, scalability, security, and cost-efficiency. This role demands a strategic leader who can define clear priorities, enforce governance, and drive high performance within the team and across stakeholders. What You’ll Do Lead Cloud Strategy & Governance: Design, implement, and maintain scalable and resilient cloud environments while establishing robust governance frameworks for operations, security, and cost. Define Priorities & Drive Execution: Collaborate with key stakeholders to align cloud priorities with business objectives, balancing immediate needs with long-term scalability and resilience. Ensure High Availability & Operational Excellence: Plan and implement deployment strategies that minimize downtime and optimize system performance, ensuring high availability. Team Leadership & Performance Management: Lead and mentor a team of SREs and DevOps engineers, setting clear expectations, tracking performance metrics, and fostering a culture of accountability and continuous improvement. Security Best Practices & Compliance: Implement and enforce security measures (IAM, VPC, encryption, etc.) while ensuring adherence to compliance standards such as SOC 2, ISO 27001, and HIPAA. Define and manage compliance processes to minimize risk. Incident Management & Observability: Establish and manage logging, monitoring, and alerting systems (Prometheus, Grafana, DataDog) to enable proactive incident detection, resolution, and root cause analysis. Infrastructure Automation & IaC: Champion Infrastructure-as-Code best practices using Terraform, Kubernetes, and CI/CD tools to enhance deployment consistency and scalability. Cloud Cost Optimization & FinOps: Analyze usage patterns across cloud providers (GCP, AWS, hybrid) and implement cost-saving strategies and budgeting practices. Cross-Functional Stakeholder Collaboration: Act as the primary CloudOps contact for Engineering, Security, and Product teams, ensuring technical alignment and stakeholder satisfaction. Who You Are 7+ years of experience in CloudOps, DevOps, or SRE roles, with a proven record of leadership and operational success. Deep expertise in GCP, AWS, or Azure (minimum 5 years), with strong hands-on experience in Kubernetes, Docker, and Terraform (minimum 3 years). Proficient in scripting/automation (Python, Go, or Shell). Demonstrated ability to manage governance and compliance processes within a cloud infrastructure environment. Skilled in managing performance and delivering measurable outcomes across teams. Assertive and proactive communicator with excellent organizational and leadership skills. Strong knowledge of monitoring and observability tools (Prometheus, Grafana, DataDog, etc.). Experience in FinOps, cost tracking, and budget control across cloud environments. Passionate about security best practices and risk mitigation in modern cloud ecosystems. Benefits Mission Driven - Some companies use AI to serve better digital ads and trade stocks, we seek to make our communities safer and more resilient Competitive compensation package Generous Paid Time off, Paid Company Holidays including Mental Health Days Medical Insurance covering self, spouse, 2 children and parents/in-laws Hybrid work We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
At Urbint, our mission is to make communities more resilient. We do this by pairing external data with artificial intelligence to identify areas of high risk and prevent catastrophic loss for utilities and infrastructure operators across the country. We are a team of close-knit engineers, entrepreneurs, and data geeks who obsess over problem-solving, new technologies, and making a positive impact in our communities. Job Summary As a Support Analyst, you will work with our enterprise customer base to help achieve their safety and damage prevention goals by solving complex inquiries raised by our customers with Urbint’s AI powered software products and services. The Support Analyst is someone that is passionate about customer success, technically skilled, analytical and has strong problem solving skills. This role provides the opportunity to work cross functionally with our Implementation, Customer Success, ML, Engineering and Product teams and vertical and lateral career growth potential. We’re seeking an exceptional and energetic Support Analyst who thrives amidst the challenges of a high growth environment. What You’ll Do Customer Support: Work with our enterprise customers to resolve technical and complex inquiries with Urbint’s AI powered software products. Provide timely and accurate technical support to clients experiencing issues with our SaaS products via email, chat, phone, and ticketing systems. Issue Resolution: Troubleshoot and resolve technical problems, escalating complex issues to the appropriate teams if necessary, and ensuring the client is informed of the progress. Product Knowledge: Develop a deep understanding of our SaaS products, their features, and functionalities to effectively assist clients and address their inquiries. Documentation: Maintain detailed records of customer interactions, issues, and resolutions, ensuring all information is properly documented for future reference. Create & maintain customer facing knowledge base articles Availability: Work on a 24/7 rotating shift schedule to ensure around-the-clock support coverage, including weekends and holidays. Quality Assurance: Continuously strive to improve the quality of support provided by identifying recurring issues, suggesting improvements, and sharing feedback with the product development team. Ensure support service level agreements (SLAs) are achieved Training: Stay up-to-date with the latest product updates and industry trends through ongoing training and self-study to better assist customers. Who You Are Passionate about helping customers Experience supporting B2B enterprise SaaS customers Previously served in a customer support or similar role Strong analytical and problem solving skills Strong technical aptitude and a passion for technology - ability to understand and explain complex technical products or issues Basic knowledge of SQL is a plus for analyzing data and troubleshooting issues Familiarity with Python is beneficial for understanding automation and debugging workflows Experience using support tools such as; Zendesk, Jira, Salesforce Excellent communication skills - verbal and written Have superior organizational skills and the ability to prioritize and deliver on multiple priorities Familiarity with our industry is a plus Benefits Competitive compensation package Generous Paid Time off, Paid Company Holidays including Mental Health Days Medical Insurance covering self, spouse, 2 children and parents/in-laws We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
As a Support Analyst, you will work with our enterprise customer base to help achieve their safety and damage prevention goals by solving complex inquiries raised by our customers with Urbint s AI powered software products and services. The Support Analyst is someone that is passionate about customer success, technically skilled, analytical and has strong problem solving skills. This role provides the opportunity to work cross functionally with our Implementation, Customer Success, ML, Engineering and Product teams and vertical and lateral career growth potential. We re seeking an exceptional and energetic Support Analyst who thrives amidst the challenges of a high growth environment. What You ll Do Customer Support: Work with our enterprise customers to resolve technical and complex inquiries with Urbint s AI powered software products. Provide timely and accurate technical support to clients experiencing issues with our SaaS products via email, chat, phone, and ticketing systems. Issue Resolution: Troubleshoot and resolve technical problems, escalating complex issues to the appropriate teams if necessary, and ensuring the client is informed of the progress. Product Knowledge: Develop a deep understanding of our SaaS products, their features, and functionalities to effectively assist clients and address their inquiries. Documentation: Maintain detailed records of customer interactions, issues, and resolutions, ensuring all information is properly documented for future reference. Create & maintain customer facing knowledge base articles Availability: Work on a 24/7 rotating shift schedule to ensure around-the-clock support coverage, including weekends and holidays. Quality Assurance: Continuously strive to improve the quality of support provided by identifying recurring issues, suggesting improvements, and sharing feedback with the product development team. Ensure support service level agreements (SLAs) are achieved Training: Stay up-to-date with the latest product updates and industry trends through ongoing training and self-study to better assist customers. Who You Are Passionate about helping customers Experience supporting B2B enterprise SaaS customers Previously served in a customer support or similar role Strong analytical and problem solving skills Strong technical aptitude and a passion for technology - ability to understand and explain complex technical products or issues Basic knowledge of SQL is a plus for analyzing data and troubleshooting issues Familiarity with Python is beneficial for understanding automation and debugging workflows Experience using support tools such as; Zendesk, Jira, Salesforce Excellent communication skills - verbal and written Have superior organizational skills and the ability to prioritize and deliver on multiple priorities Familiarity with our industry is a plus Benefits Competitive compensation package Generous Paid Time off, Paid Company Holidays including Mental Health Days Medical Insurance covering self, spouse, 2 children and parents/in-law
Urbint uses AI and the latest industry science to identify threats to workers and infrastructure to stop safety incidents before they happen. We are a tight-knit team working together to build powerful technology that prevents serious injuries and infrastructure damages. Many of the largest energy and infrastructure companies in North America trust Urbint to protect workers, assets, communities, and the environment. Job Summary We are seeking a highly skilled and self-driven UX/UI Designer to join our India-based team. This is an independent role where you will be responsible for the end-to-end design process — from research and concept to final implementation — for our web and mobile enterprise applications. You will work closely with product managers, engineers, and stakeholders across time zones, taking ownership of delivering thoughtful, user-centered solutions without heavy supervision. Your work will directly impact Urbint Worker Safety, our AI-powered platform that helps field teams anticipate and avoid hazards before they occur — protecting lives, preventing injuries, and enabling safer, more efficient operations. By designing intuitive, accessible, and effective interfaces, you’ll play a critical role in ensuring our technology delivers real-world safety outcomes for workers on the ground. What You’ll Do Conduct user research and discovery to understand user needs, behaviors, and pain points. Create user personas, journey maps, wireframes, and prototypes to communicate design concepts. Design and refine intuitive, cohesive user interfaces for web and mobile applications. Collaborate with cross-functional teams to integrate user feedback and iterate on designs. Conduct usability testing and analyze data to inform design decisions. Maintain UX best practices and design consistency across all platforms. Proactively identify and solve UX problems with minimal direction. Stay current with industry trends and incorporate new techniques and technologies into your design process. Who You Are Proven experience as a UX/UI Designer delivering independent, end-to-end design solutions for web and mobile enterprise applications, ideally for field workers. Proficient in design and prototyping tools such as Figma or similar. Strong understanding of user-centered design principles and best practices. Experience with user research methodologies and usability testing. Excellent communication and collaboration skills, especially in distributed teams. Ability to work autonomously and manage multiple projects simultaneously. Attention to detail and a keen eye for aesthetics. Familiarity with front-end development technologies (HTML, CSS, JavaScript). Knowledge of accessibility standards and guidelines. Bachelor’s degree in Design, Human-Computer Interaction, or related field (or equivalent experience). Compensation & Benefits Competitive compensation package Generous Paid Time off, Paid Company Holidays including Mental Health Days Medical Insurance covering self, spouse, 2 children and parents/in-laws Hybrid work – 3 days at office; 2 days at home We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.