Site Performance Manager

Caterpillar Inc

10 - 15 years

11 - 15 Lacs

chennai

Posted:4 hours ago| Platform:

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Skills Required

training data analysis change management sat problem management gap analysis mining operations continuous improvement cost product support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Act as a Mining Equipment Management (MEM) subject matter expert for our Site Performance Managers, Dealers and Customers.
Deliver MEM training through organized workshops, individual training sessions or project work.
Coach, mentor, and assist other team members in mining equipment management and/or machine application practices.

Project Work

Organize and execute assigned projects according to dealer and/or customer requirements with minimal supervision.
Establish and maintain strong dealer / customer relationships.
Collect required information through a variety of methods (interviews, surveys, site visits, etc.).
Perform data analysis using suitable tools and systems to draw appropriate conclusions.
Provide solutions and recommendations that will improve key customer metrics, such as machine availability, production, cost, safety, mean time between stoppages, mean time to repair.
Present findings and suggestions to dealer, customer maintenance / operational leadership or internal Caterpillar with justification, practical advice, and successfully influence move toward common vision, goals, and expected results.
Utilize business financials and effective cost per hour and/or cost per ton methodology to affect change.
Counsel dealer and/or customer in developing increased human performance capability by identifying performance gaps and recommending appropriate solutions.
Develop, prioritize and implement effective equipment management, operations, and/or application processes at mine site.
Assist dealer and/or customer with documentation, training, and change management.
Deliver service on-time, on-budget, and with quality that meets or exceeds stakeholder expectations.

Material / Tool Development

Act as MEM SME for tool development (Site Assessment Tool (SAT), Maintenance Repair GAP Analysis (GAP), Digital Performance Plus (DPP), etc.).
Support development of MEM processes materials.
Understand and deploy Caterpillar Best Practices for maintenance and repair and equipment optimization strategies and tactics. Support publication of new MEM Best Practices.

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