Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform which is creating an operating system for direct commerce enables shipping, fulfillment, customer communication and marketing tools as well as providers for SMEs, D2C retailers, and social commerce retailers in India. With 25+ courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 24,000+ pin codes within India and 220 countries worldwide. Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. Shiprocket provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, or others with the platform’s multi-carrier API to manage orders, print shipping labels, and avail tracking information from multiple providers including managing Cash on Delivery (COD) orders and payment reconciliation. Shiprocket also offers state-of-the-art fulfillment solutions with more than 35+ warehouses located across India. The technology stack provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Today, Shiprocket is the platform behind 2.5 lakh plus sellers who generate a GMV of more than $2.5B annually. The platform delivers packets to more than 70M consumers annually and is growing transactions 2.5-3X year on year.
Gurugram
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Role Overview:The Legal Head will be responsible to handle complex legal challenges e.g. Cross border transactions, new business /product launches etc., along with handling our banking/lending contracts, vendor contracting, litigations, and compliances. Roles and Responsibilities :1. Legal Strategy and Compliance: Develop and implement the company's legal strategy, ensuring alignment with business objectives and compliance with applicable laws, regulations, and industry standards. 2. Corporate Governance: Provide guidance and support to the board of directors on corporate governance matters, including board meetings, resolutions, and regulatory filings. 3. Contract Management: Review, draft, negotiate, and advise on a wide range of contracts, agreements, and legal documents, including commercial contracts, vendor agreements, partnerships, and licensing agreements. 4. Reporting and Documentation: Prepare and present regular reports on program status, financial performance, and key metrics. 5. Litigation and Dispute Resolution: Work closely with external legal counsel when necessary, ensuring efficient and cost effective representation.6. Stakeholder Management: Ensure transparent and effective communication with all stakeholders. Preferred Skills: Bachelor's degree in Law (LLB) from an institution of repute. An additional Master's degree or specialization in a related field is a plus. Proven track record of managing complex financial programs and projects. Post qualification experience of 10 - 15 years, including a similar leadership role within an e -commerce organization. Proven experience in handling complex legal challenges such as cross border transactions, new business/product launches, and complex contracts. Exposure to fundraising, IPOs, M&A, mergers, or demergers of companies Ability to independently work with business leaders and advise them, demonstrating relevant negotiation and leadership skills Experience in managing areas related to banking/lending contracts, vendor contracting, litigation, and compliance.
Gurugram
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Role Overview: We are seeking an accomplished investment banker to join our Corporate Development team at Shiprocket. In this role, you'll leverage your M&A and financial expertise to identify, evaluate, and execute strategic growth opportunities, all while reporting directly to the CFO. Key Responsibilities: 1. Strategic Analysis & Execution:- Conduct thorough market research, competitive analysis, and financial due diligence to identify and evaluate potential acquisition targets and strategic partnerships.2. M&A Process Management:- Lead end-to-end M&A transactions, including deal sourcing, valuation, negotiation, and integration, ensuring alignment with our long-term corporate strategy.3. Financial Modeling & Valuation:- Develop robust financial models to assess investment opportunities, performing sensitivity analyses, scenario planning, and risk assessments.4. Stakeholder Engagement:- Collaborate with senior management and cross-functional teams to develop business cases, present recommendations, and drive decision-making on strategic initiatives.5. Relationship Building:- Cultivate relationships with investment banks, financial advisors, industry experts, and potential targets to maintain a strong deal pipeline. Qualifications:Experience: 5-7 years in investment bankingSkills:- Expertise in financial modeling and valuation; strong analytical, communication, and presentation skills.- Ability to work collaboratively across departments and manage multiple projects simultaneously.- Strong problem-solving aptitude with an entrepreneurial mindset.Education:- Bachelor's in Finance, Business, or a related field; MBA or equivalent advanced degree preferred.
Gurugram
INR 14.0 - 18.0 Lacs P.A.
Work from Office
Full Time
About the Role: We are seeking a highly analytical and data-driven individual to join our team as a Central Analytics Lead. In this role, you will play a critical role in driving data-driven decision-making across the organization. You will be responsible for building and scaling our central analytics function, identifying key business opportunities, and enabling data-informed strategies across all departments. Key Responsibilities: - Develop and implement robust data analysis frameworks and methodologies. - Build and maintain data dashboards and reports to track key business metrics and monitor performance. - Conduct in-depth data analysis to identify trends, uncover insights, and inform strategic decisions. - Develop and present data-driven presentations to stakeholders across the organization. - Collaborate closely with cross-functional teams (product, marketing, sales, operations) to understand their data needs and provide actionable insights. - Build and mentor a high-performing team of analysts (future expectation). - Identify opportunities for data-driven innovation and process improvement. - Ensure data quality and integrity across all systems. - Stay abreast of the latest advancements in data analytics and visualization. Qualifications: - 4+ years of experience in an analytics role, preferably in a high-growth startup environment. - Exceptional SQL skills and experience with data warehousing and ETL processes. - Strong experience with data visualization tools (e.g., Tableau, Power BI, Looker). - Excellent communication, presentation, and storytelling skills. - Ability to translate complex data into actionable insights and recommendations. - Strong analytical and problem-solving skills with the ability to think critically and independently. - Growth mindset with a strong desire to learn and adapt to new challenges. - Bachelor's degree in Statistics, Mathematics, Economics, Computer Science, or a related field. Bonus Points: - Experience building and scaling data infrastructure and systems. - Experience with machine learning and predictive modeling techniques.
Gurugram
INR 25.0 - 30.0 Lacs P.A.
Work from Office
Full Time
Senior Manager/Associate Director - SaaS Sales - IIT/NIT/BITS/IIM/ISB/MDI/FMS Duties and Responsibilities: - Own and hit/exceed the sales target of onboarding enterprise sellers. - Build sales discipline - weekly tracking, pricing/profit, onboarding funnel, etc. - Effectively communicate the value proposition through proposals and demo to prospective accounts. - Develop a deep cross-functional understanding of operations, client servicing, billing etc. to drive business. - Build and maintain strong customer relationships and be a partner to customers to understand their needs and objectives. SKILLS & QUALIFICATIONS: - Proven sales experience in meeting or exceeding targets and interacting with Enterprise levels of client organization, including top officials (Directors/VPs) and C-level. - Proven ability to conceptualize, drive, and implement sales strategy and process with a client-centric approach - Continuously research and remain knowledgeable of industry trends and competition - Excellent written and verbal communication skills - Able to drive customer-centricity - Quick learner, adaptable to changing business needs. Education: Graduate/Postgraduate from Tier 1 colleges Experience: - 4+ years of experience in sales. - Must have team handling experience. - Excellent Verbal & written communication.
Gurugram
INR 25.0 - 30.0 Lacs P.A.
Work from Office
Full Time
Key Responsibilities: - Drive planning, execution, and tracking of multiple internal strategic projects. - Coordinate across internal stakeholders including Product, Tech, HR, Operations, and Finance to align goals and timelines. - Define project goals, success metrics, and track KPIs to ensure high-quality outcomes. - Identify project risks and proactively implement mitigation strategies. - Lead review meetings, prepare reports and updates for leadership, and ensure project transparency across levels. - Use data-driven insights to drive process improvements and enhance operational efficiency. Requirements: - Bachelor's/Masters degree from a Tier-1 college (IIT, IIM, BITS, ISB, etc.) - 6-12 years of experience in program/project management, consulting, or strategy roles. - Strong problem-solving and analytical skills with attention to detail. - Excellent communication and stakeholder management abilities. - Experience in working with cross-functional teams and senior leadership. - Self-starter mindset with the ability to work in a fast-paced, evolving environment.
Mumbai, Bengaluru
INR 17.0 - 22.5 Lacs P.A.
Work from Office
Full Time
Duties and Responsibilities (Indicative): - Own and hit/exceed the sales target of onboarding enterprise sellers within the assigned territory - Build sales discipline - weekly tracking, pricing/profit/collections, onboarding funnel, etc - Effectively communicate the value proposition through proposals and presentations to prospective accounts - Develop a deep cross-functional understanding of operations, client servicing, billing etc. to drive business - Build and maintain strong customer relationships and be a partner to customers to understand their needs and objectives - Understand customer requirements and future product portfolio improvement based on past customer feedback Preferred Skills: - Proven sales experience of meeting or exceeding targets and interacting with Enterprise levels of client organization, including top officials( Directors/VPs) and C-level. - Proven ability to conceptualize, drive and implement sales strategy and process with a client-centric approach - Continuously research and remain knowledgeable of industry trends and competition - Excellent written and verbal communication skills - Able to drive customer centricity - Quick learner, adaptable to changing business needs Requirements: - Should have at least 5+ years of experience - In-depth knowledge about B2C logistics and Enterprise sales
Gurugram
INR 8.0 - 12.0 Lacs P.A.
Work from Office
Full Time
Responsibility: - Experience of B2B SAAS platform is preferred - Overall marketing strategy for given product. - Coordinate product promotion for existing / new products. - Brand strategy, product & profitability study. - Current product performance, need gap analysis . - Segment market potential. - Market research & study for entering new segments with existing & new products. - Leading events as a channel at Shiprocket. - To support the brand lead in all activities related to the brand, specifically - Compilation of all brand and competitor related information - Marketing communication & product planning - Handling coordination and holding of events - on-ground branding, partnerships, sponsorship, etc. Skills Required: - Applicant must have worked in the domain of brand management with understanding of brand positioning and communication development process. - Exposure to media planning. - Deep knowledge of both planning and executing owned events - Sound understanding of media, BTL, and digital is required for the role of evaluation of various proposals. - Applicant must be able to conceive a campaign and navigate various agencies to provide an apt solution for the campaign. - Applicant should have keen interest to learn and must be adaptable to work around challenging business situations.
Gurugram
INR 6.0 - 12.0 Lacs P.A.
Work from Office
Full Time
Please fill the Google form https://forms.gle/BrgywvF8i6QPhsnL9 Duties and Responsibilities (Indicative): Take 100% ownership of the Business given to handle : building relationships, initial introduction of Organization and offerings, CRM demonstration Actively build, manage positive business and customer relationships using Web based CRM Understand customer logistic needs and requirements Determine customer requirements and expectations to recommend specific products and solutions Achieve agreed upon sales targets and outcomes within schedule Churn Management, Growth mindset, Last mile, First mile & Customer query resolve. Cross-sell products to enhance business and customer satisfaction Perform effective online demos of web based CRM and cross sell products. Bachelor's Degree Track record of over- achieving targets Strong phone presence and experience in handling dozens of calls per day Experience working with CRM and proficiency in excel Excellent verbal and written communications skills Strong listening and presentation skills Ability to multi-task,prioritize and manage time effectively
Gurugram, Haryana, India
Not disclosed
On-site
Full Time
Responsibilities Own and hit/exceed the sales target of onboarding enterprise sellers. Build sales discipline - weekly tracking, pricing/profit, onboarding funnel, etc. Effectively communicate the value proposition through proposals and demo to prospective accounts. Develop a deep cross-functional understanding of operations, client servicing, billing etc. to drive business. Build and maintain strong customer relationships and be a partner to customers to understand their needs and objectives. SKILLS & QUALIFICATIONS Proven sales experience in meeting or exceeding targets and interacting with Enterprise levels of client organization, including top officials( Directors/VPs) and C-level. Proven ability to conceptualize, drive, and implement sales strategy and process with a client-centric approach Continuously research and remain knowledgeable of industry trends and competition Excellent written and verbal communication skills Able to drive customer-centricity Quick learner, adaptable to changing business needs Education: A bachelor’s degree from tier 1 college in Business, Marketing, or a related field. Experience: 6+ years of experience in sales with team handling experience. Excellent Verbal & written communication. Show more Show less
Gurugram, Haryana, India
Not disclosed
On-site
Full Time
Job Title: Backend Developer Location: Onsite – Gurugram, Haryana, India Roles and Responsibilities Collaborate with cross-functional teams to define, design, and deliver new features. Work with outside data sources and APIs to support the backend requirements. Consistently deliver high-quality code and improvements to existing services and workflows. Participate in code reviews, offering constructive feedback to peers to maintain quality across the codebase. Manage deployment, monitoring, and performance optimization of backend services. Work in an Agile environment to continuously deliver and improve our platform’s functionalities. Implement and apply security best practices to protect data and the integrity of our services. Prepare and produce software releases as required by the business environment. Ensure the scalability and reliability of the backend features through rigorous test plans. Required Qualifications Proficiency in JAVA , with a solid understanding of object-oriented programming. Hands-on experience with Spring Boot for backend development. Strong familiarity with MySQL databases, including designing schemas and optimizing queries. Ability to integrate third-party APIs to enhance functionality. Prior experience in building and deploying applications in a production environment. Strong problem-solving skills and the ability to work autonomously in a fast-paced environment. Excellent communication skills, with the ability to articulate complex technical concepts to different audiences. Proven experience in software development best practices and understanding of design patterns. Bachelor's degree in Computer Science, Information Technology, or related field. Comfortable with using version control systems like Git . Key Responsibilities Develop and maintain highly scalable backend services using technologies such as JAVA , MySQL , and Spring Boot . Enhance and customize backend functionality to improve user engagement and overall system performance. Design, build, and maintain efficient, reusable, and reliable JAVA code. Utilize a strong background in MySQL to create efficient database schemas and write queries that adhere to performance standards. Facilitate interaction between the backend components and the user-facing Angular application layers. Identify bottlenecks and bugs within the system and devise solutions to address these issues. Coordinate with other developers and teams to integrate RESTful services efficiently and reliably. Maintain updated documentation for code and APIs to ensure clear communication across teams. Stay updated on the latest technologies and methodologies to bring innovation into the development processes. Show more Show less
Gurugram
INR 30.0 - 35.0 Lacs P.A.
Work from Office
Full Time
Responsibilities Own and hit/exceed the sales target of onboarding enterprise sellers. Build sales discipline - weekly tracking, pricing/profit, onboarding funnel, etc. Effectively communicate the value proposition through proposals and demo to prospective accounts. Develop a deep cross-functional understanding of operations, client servicing, billing etc. to drive business. Build and maintain strong customer relationships and be a partner to customers to understand their needs and objectives. SKILLS & QUALIFICATIONS Proven sales experience in meeting or exceeding targets and interacting with Enterprise levels of client organization, including top officials( Directors/VPs) and C-level. Proven ability to conceptualize, drive, and implement sales strategy and process with a client-centric approach Continuously research and remain knowledgeable of industry trends and competition Excellent written and verbal communication skills Able to drive customer-centricity Quick learner, adaptable to changing business needs Education: A bachelors degree from tier 1 college in Business, Marketing, or a related field. Experience: 6+ years of experience in sales with team handling experience. Excellent Verbal & written communication.
Bengaluru
INR 10.0 - 15.0 Lacs P.A.
Work from Office
Full Time
Duties and Responsibilities (Indicative): Own and hit/exceed the sales target of onboarding enterprise sellers within the assigned territory Build sales discipline - weekly tracking, pricing/profit/collections, onboarding funnel, etc Effectively communicate the value proposition through proposals and presentations to prospective accounts Develop a deep cross-functional understanding of operations, client servicing, billing etc. to drive business Build and maintain strong customer relationships and be a partner to customers to understand their needs and objectives Understand customer requirements and future product portfolio improvement based on past customer feedback Interested folks can share CV at shweta.yadav@shiprocket.com
Gurugram
INR 6.0 - 8.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Business Development: Identify, target, and acquire enterprise customers, including large retailers, e-commerce players, FMCG companies, and other high-volume shippers. Solution Selling: Understand client logistics needs and position Shiprocket Quicks offerings as the optimal solution. Revenue Growth: Own and drive revenue targets, ensuring consistent pipeline development and conversion. Cross-functional Collaboration: Work closely with product, marketing, and operations teams to align sales efforts with business objectives. Market Intelligence: Stay updated on industry trends, competitor strategies, and evolving customer needs to refine sales approaches. Key Qualifications & Experience 4-8 years of experience in enterprise sales, business development, or strategic partnerships in logistics, e-commerce, SaaS, or related industries. Proven track record of closing high-value deals and managing large enterprise accounts. Strong understanding of hyperlocal logistics and supply chain dynamics. Excellent negotiation, communication, and stakeholder management skills. Ability to work in a fast-paced, growth-oriented environment.
Gurugram
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Role Overview: We are seeking an accomplished investment banker to join our Corporate Development team at Shiprocket. In this role, you'll leverage your M&A and financial expertise to identify, evaluate, and execute strategic growth opportunities, all while reporting directly to the CFO. Key Responsibilities: 1. Strategic Analysis & Execution: - Conduct thorough market research, competitive analysis, and financial due diligence to identify and evaluate potential acquisition targets and strategic partnerships. 2. M&A Process Management: - Lead end-to-end M&A transactions, including deal sourcing, valuation, negotiation, and integration, ensuring alignment with our long-term corporate strategy. 3. Financial Modeling & Valuation: - Develop robust financial models to assess investment opportunities, performing sensitivity analyses, scenario planning, and risk assessments. 4. Stakeholder Engagement: - Collaborate with senior management and cross-functional teams to develop business cases, present recommendations, and drive decision-making on strategic initiatives. 5. Relationship Building: - Cultivate relationships with investment banks, financial advisors, industry experts, and potential targets to maintain a strong deal pipeline. Qualifications: Experience: 5-7 years in investment banking Skills: - Expertise in financial modeling and valuation; strong analytical, communication, and presentation skills. - Ability to work collaboratively across departments and manage multiple projects simultaneously. - Strong problem-solving aptitude with an entrepreneurial mindset. Education: - Bachelor's in Finance, Business, or a related field; MBA or equivalent advanced degree preferred.
Gurugram
INR 9.0 - 13.0 Lacs P.A.
Work from Office
Full Time
Requirements : 1. Investor Relationships: Build and maintain strong relationships with corporate investors. Serve as the primary point of contact for investors and analysts. 2. Corporate Events: Organize and manage investor conferences and other relevant events. Driving the invitation process to all relevant conferences and Road shows etc. Schedule and support corporate pitch meetings, and roadshows, corporate pitching trips of the CFO. 3. Point of Contact: Serve as the primary point of contact for investors, and analysts, and manage relationships with financial institutions, fostering positive relationships; regularly tracking investors' perceptions and queries and conveying the same to the CFO. Addressing investor inquiries and concerns in a timely and professional manner. 4. IPO Preparation and Management: Ensure all financial reporting, disclosures, and compliance requirements are met for the IPO. Collaborate with legal, compliance, and investor relations teams. 5. Communication and Reporting: Prepare and disseminate financial reports, investor presentations, and other materials for quarterly earnings releases and board meetings. Support the CFO in conveying the company's value proposition, and financial and business strategies to external stakeholders, including investors, analysts, and financial media through meetings, presentations, and other channels. 6. Market Analysis: Monitor and analyze market trends, competitor activities, and regulatory developments. 7. Stakeholder Management: Ensure transparent and effective communication with all stakeholders. Experience and Skills : 1. Minimum of 10+ years of experience with a majority in the Investment relations role. MBA degree in finance, business administration, or a related field required. 2. Industry pre/post - IPO experience will be preferred. 3. Excellent skills in Microsoft Office (esp. Words, PowerPoint & Excel). 4. Excellent written and verbal communication skills, including experience drafting investor communications and presenting to diverse audiences. 5. Knowledge of financial markets, and a strong understanding of investment analysis. 6. Investment Banking background is preferred but not mandatory. 7. Effective communication and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders. 8. Ability to distill complex financial and business information into clear, concise, and compelling messages for both internal and external stakeholders. 9. Adaptable and resilient, able to thrive in a fast-paced, dynamic environment and navigate ambiguity with confidence.
Gurugram
INR 6.0 - 8.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Business Development: Identify, target, and acquire enterprise customers, including large retailers, e-commerce players, FMCG companies, and other high-volume shippers. Solution Selling: Understand client logistics needs and position Shiprocket Quicks offerings as the optimal solution. Revenue Growth: Own and drive revenue targets, ensuring consistent pipeline development and conversion. Cross-functional Collaboration: Work closely with product, marketing, and operations teams to align sales efforts with business objectives. Market Intelligence: Stay updated on industry trends, competitor strategies, and evolving customer needs to refine sales approaches. Key Qualifications & Experience 3-7 years of experience in enterprise sales, business development, or strategic partnerships in logistics, e-commerce, SaaS, or related industries. Proven track record of closing high-value deals and managing large enterprise accounts. Strong understanding of hyperlocal logistics and supply chain dynamics. Excellent negotiation, communication, and stakeholder management skills. Ability to work in a fast-paced, growth-oriented environment.
Gurugram
INR 10.0 - 16.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities About the Role: We are seeking a high-performing and entrepreneurial Sales Manager to lead our Retail B2B sales operations in the region. This person will own the P&L for the region , develop and execute the sales strategy , and lead a team of field sales executives to onboard and grow our base of retail clients (SMBs, traders, wholesalers). If you have strong experience in logistics PTL sales and exposure to retail B2B markets , this is an excellent opportunity to take ownership and drive growth in a high-potential business. Key Responsibilities: Own and drive sales targets and P&L for the assigned region. Design and implement a go-to-market strategy for acquiring and retaining retail B2B customers. Lead, train, and manage a team of field sales executives operating in wholesale markets, retail hubs, and clusters. Build a strong network of retailers, traders, and SMBs to promote our logistics and cargo services. Track key sales KPIs: lead conversion, activation, revenue, repeat usage. Work closely with operations, onboarding, and product teams to deliver a seamless experience. Monitor competition, customer behavior, and market dynamics to adjust strategy as needed. Provide regular business reports and insights to leadership. Requirements: 4 to 8 years of experience in B2B sales , with at least 3+ years in logistics / cargo / PTL companies . Strong understanding of B2B retail customer segments (e.g., traders, wholesalers, SMEs). Prior experience in leading sales teams and managing performance. Excellent communication, leadership, and analytical skills. Hustler mindset with a hands-on approach to driving field sales. Comfortable with sales targets, reporting, and cross-functional coordination.
Gurugram
INR 30.0 - 35.0 Lacs P.A.
Work from Office
Full Time
ROLE OVERVIEW Engage 360 is designed to revolutionize e-commerce marketing with cutting-edge data models, delivering superior ROAS and helping merchants achieve a remarkable 10x ROI. This industry-first omni-channel tool integrates WhatsApp, SMS, Email, and RCS, addressing recent restrictions on WhatsApp marketing communications. As an Enterprise Sales Specialist for Engage 360, you will play a pivotal role in driving revenue growth for this product by onboarding and building long-term relationships with key enterprise clients. Your primary responsibilities will include identifying and targeting high-value accounts, crafting tailored solutions to meet complex business needs, and negotiating strategic contracts. You will collaborate closely with cross-functional teams to deliver exceptional service and ensure client satisfaction. We are looking for motivated individuals who have a strong background in sales and marketing and are passionate about technology and e-commerce. KEY RESPONSIBILITIES Duties and Responsibilities: Own and hit/exceed the sales target of onboarding enterprise sellers Build sales discipline - weekly tracking, pricing/profit, onboarding funnel, etc. Effectively communicate the value proposition through proposals and demo to prospective accounts. Develop a deep cross-functional understanding of operations, client servicing, billing etc. to drive business. Build and maintain strong customer relationships and be a partner to customers to understand their needs and objectives. SKILLS & QUALIFICATIONS Skills: Proven sales experience in meeting or exceeding targets and interacting with Enterprise levels of client organization, including top officials( Directors/VPs) and C-level. Proven ability to conceptualize, drive, and implement sales strategy and process with a client-centric approach Continuously research and remain knowledgeable of industry trends and competition Excellent written and verbal communication skills Able to drive customer-centricity Quick learner, adaptable to changing business needs Education: A bachelors degree in Business, Marketing, or a related field. Apply here: https://forms.gle/AGjccnM2Sjbj21319
Gurugram
INR 14.0 - 17.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities About the Role: We are looking for a Program Manager to lead and scale our Retail B2B Sales initiative across multiple regions. This is a high-visibility, cross-functional role where you will act as the central owner of the retail sales program designing the framework, setting up tracking mechanisms, coordinating execution with field teams, and driving continuous performance improvement. If you are highly structured, analytical, and passionate about building from the ground up, this role offers the opportunity to work closely with leadership, operations, and sales to shape our next big growth engine. Key Responsibilities: Act as the central coordinator for the Retail B2B Sales Program across geographies. Design and roll out playbooks, incentives, training materials, and SOPs for field sales teams. Work with sales managers to monitor lead generation, field productivity, and conversion metrics. Drive adoption and usage of CRM or sales tech tools; ensure data hygiene and accurate reporting. Identify bottlenecks in lead flow, market coverage, and customer onboarding; recommend fixes. Track program KPIs including activations, revenue per field rep, and customer retention. Prepare dashboards, presentations, and reviews for business leadership. Coordinate with ops, marketing, product, and finance to align all aspects of program delivery. Requirements: 4–8 years of experience in program management, business operations, sales enablement , or strategy roles in B2B or logistics organizations. Experience in a logistics / PTL / cargo company is mandatory . Strong project management skills with a track record of cross-functional execution. Proficient in Excel, PowerPoint, and dashboards (Google Sheets/Data Studio/Looker preferred). Ability to structure ambiguous problems and execute at speed. Excellent communication skills; should be able to influence and drive change across functions.
Gurugram
INR 30.0 - 35.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities As the Enterprise Sales Head, you will be responsible for driving and scaling enterprise-level partnerships, acquiring large businesses, and building long-term relationships with key clients. You will play a crucial role in expanding Shiprocket Quicks footprint among enterprises by positioning our solutions as the go-to choice for hyperlocal deliveries. Key Responsibilities Strategic Sales Leadership: Develop and execute a comprehensive enterprise sales strategy to drive revenue growth and market expansion. Business Development: Identify, target, and acquire enterprise customers, including large retailers, e-commerce players, FMCG companies, and other high-volume shippers. Partnership Management: Cultivate and manage relationships with key decision- makers and stakeholders within enterprise accounts. Solution Selling: Understand client logistics needs and position Shiprocket Quicks offerings as the optimal solution. Revenue Growth: Own and drive revenue targets, ensuring consistent pipeline development and conversion. Cross-functional Collaboration: Work closely with product, marketing, and operations teams to align sales efforts with business objectives. Market Intelligence: Stay updated on industry trends, competitor strategies, and evolving customer needs to refine sales approaches. Team Leadership: Build, mentor, and lead a high-performing enterprise sales team to achieve organizational goals. Key Qualifications & Experience 8-12 years of experience in enterprise sales, business development, or strategic partnerships in logistics, e-commerce, SaaS, or related industries. Proven track record of closing high-value deals and managing large enterprise accounts. Strong understanding of hyperlocal logistics and supply chain dynamics. Excellent negotiation, communication, and stakeholder management skills. Ability to work in a fast-paced, growth-oriented environment. What We Offer Competitive salary and performance-based incentives. Opportunity to work with a fast-growing, innovative logistics platform. A dynamic, high-growth work environment with an entrepreneurial culture. Exposure to industry-leading partnerships and a chance to shape the future of hyperlocal logistics in India.
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Company Reviews
Udaya Venkata Suryanarayana Koppineedi
3 weeks ago
one of the worst courier service company i have ever seen in my life. please change your delivery boys. first try to maintain communication with cust...
Krupa Jyothi
4 months ago
I ordered nov 7 th 2024. That order reached in my area in 30 th nov. Today 12 th December 2024. But not delivered and delivery boy is not attempt my a...
Rinku Yadav
4 months ago
It's worst experience with shiprocket I got cheated with the wrong product delivery after complaining I was told to return the product and get refund ...
Mohammed SAMIUDDIN
3 months ago
worst service.. no one contacted or delivery attempt, but my shipment delayed saying customer refused to accept the order
Ananya Pasupuleti
9 months ago
Absolutely pathetic service. This is the third time I've had to endure such abysmal service from Shiprocket. Every single time, I get text updates cla...
Moumita Sen
a year ago
My package was supposed to deliver on 1st September. Today is 6th. Neither I have received my package nor any communication. Upon messaging them , I j...
Dharani Adi
9 months ago
Carefull with these people, i have mistakenly given extra cash for my delivery and before realizing he just jimped off didnt bothered to pick the call...
Santhi Swaroop
a year ago
When I ordered boat air dopes earbuds on the boat website they shipped through shiprocket and when it reached destination they are telling me my addre...
Surya luxhara
a year ago
These guys just does all fake promises, If your trust these people for your shipment, your customers will never ever trust you Again. You schedule pic...
annavaram babu
6 months ago
Ship rocket delivered item bad condition In customer delivery person behavior was reckless at delivery time take an action on him
Ramarthi Vamshi
a year ago
Worst experience with ship rocket. Delivery boy calls at 11pm in the night to deliver the product. If we won't receive in any circumstances he just up...
Parameshwar Tandia
a year ago
Dealing with Shiprocket courier in over confidence may give you a big jolt, as their service is totally dubious. I have been cheated by RS 2598 recen...
Chaitanya Palanki
7 months ago
Worst service by Shiprocket Product got damage there is no proper response from the Shiprocket customer care, very reckless service from customer supp...
JOSHUA SUNAD
a year ago
No communication between customer and delivery people. They'll deliver you the order whenever they feel like bringing.. from last 2 days my order deli...
Mounika Dhulipala
a year ago
Worst experience! Huge loss in business because of ship-rocket. Its a fraud brand that doesn’t resolve and order gets lost every time and no return of...
Lkoti Katarki
2 years ago
No contact details of delivery person. I'm getting messages that I refused the delivery. This happened twice. Item reached to my town 4 days back. No ...
madhuri sreelatha
5 months ago
It's worst experience with shiprocket I got cheated with the wrong product delivery after complaining I was told to return the product and get refund ...
Allan HR
a year ago
<> …
Nagaboina Chetan
a year ago
i am a zomato rider, i order a zomato winter jacket on 20nov2023 zomato app after some time it transfer to shiprocket deliveries in shiprocket trackin...
Sai Aditya
2 months ago
Too worst experience with shipricket couriers service
vinay varma
a year ago
Fraud courier he didn't call me but put my delivery status as unreachable i want to file a complaint on this courier center and will inform you the ne...
Naresh C
8 months ago
From 3 products they delivered only 1 product, no contact with the customer. Worst service
Dikshit Tallapragada
4 years ago
Pathetic service. Few shipments got delayed for more than a month and the ShipRocket team never bothered even after many escalations. They're shameles...
Mukkara Sudhakar Reddy
2 years ago
Showing same status from last 4 days. If I open chat box, I am getting very few options. Want to talk to customer care but I am getting sign in page. ...
rama krishna
a year ago
Waste courier services, don't trust these guys. No proper response and no proper customer care. If you depend on these guys and make promise to your c...
Khaja Saeed Sarwar
a year ago
These are smart fraud company... They r tie up with some spam manufactures.. they sell their product online through social media podiums but fails to ...
Sudha Madhavi
a year ago
Worst service, my order has been delayed and I lost hope that I am ever going to get it. No contact from delivery person and the orders are delayed fo...
phonecases pop
4 years ago
109178965702 from last 11 days no respond on this this people are not even answering us what …
RODDAM Krishnamurthy sastry
6 months ago
Chi thu dustbin is better than this ship rocket not ship rocket ship bulla cart
Ganga Santosh
a year ago
Worst services i have ever seen .Please never opt for this .they are not capable of doing the work which they are doing . they wont pick up the order...
Rajender Reddy Mothe
a year ago
They are playing cheep tricks and they sent wrong order worth of nothing and took 999 rs. Now no one is responding and no whatsup response. I have boo...
lakshman balaji
4 years ago
Had a very bad experience..... We shipped 7 packages through shiprocket to mysur,gudiyatham,ranchi,chintamani and ambur. Unfortunately, our customers ...
shiek kaleem
2 years ago
Biggest fraud delivery service... please don't take delivery if u see the name shiprocket.. They cheated my sister of rs 3000 by sending a cheap cloth...
Sruthi Kasturi
a year ago
Useless service. There is no delivery agent contact number and the status just shows as undelivered due to customer's residence is closed. No proper c...
priya Varshini
5 months ago
I got wrong item.I lose 1100/- in this .
Tasneem Arsiwala
3 months ago
They couriered me torn clothes
ABHAY PATEL
2 months ago
I want refund
M aravindhan M aravindhan
9 months ago
M aravindhan battery southion
prasad Telugu channel
a year ago
Wrist ship rocket,with weight,thay can create weight over dispute,thay are not do genuine business,thay cheted to seller,dotn connect ship rocket ur...
Anand Mrx
a year ago
0" stars worst service I waited 10 days for delivery but I didn't get 1 call from this worst services …
Imran Asghar
2 years ago
I seriously wonder there would have something below 1 star, these guys are such a headache may be good for sellers and sender and very bad as customer...
Akash Das
a year ago
Any goods no purchase this site because no customer care response, no seller response, no delivery boy response, no time limit I say 1 line this comp...
Rathod Naveen
a year ago
How bad this .. Once ordered something They doesn't respond Don't pay money for this kind of blady useless delivery Apps
vidushi katiyar
a year ago
Product is not getting delivered twice. It shows out of delivery still not delivery attempt happens
SRIJA
a year ago
They never seem to deliver products, rather tell that recipient is unavailable.. fraudulent service
ashwin cheela
3 years ago
Worst courier service ever experienced They give any contact details or local address and also don’t give the status if delivery to the buyers …
Riyaz Riyaz
3 years ago
Very very poor service. Delivery person does not to deliver courier and says your mobile number was out of coverage area or not reachable.......and ju...
COVID 19
a year ago
WITHOUT ANY REASON DELIVERY BOY STUPID REJECTED MY ORDER ID 20976
Abhi Kiran
2 years ago
They never respond to mails. They are picking up products from frauds and delivering to customers and cheating customers. They don't give sellers deta...
Sriman Dasari
3 years ago
They cheated me by taking money from both me and my wife now they are not at all responding plz don't suggest these courier they are cheaters
My Connections Shiprocket
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