Shift Manager

Job Title: Shift Manager
Location: Udaipur Vaishali Nagar/ Jagatpura/ Tilak Nagar/ Durgapura/ Patrakar Colony / Sirsa (Haryana)/ Hanumangarh/ Ganganagar [Company: Crazy Coffee Pvt. Ltd.
Job Type: Full-Time
Experience: 2- 4 Years in retail, café, or QSR operations
Salary: As per company norms

Job Summary:

Crazy Coffee Pvt. Ltd. is seeking a dedicated and proactive Shift Manager to oversee the day-to-day operations during assigned shifts. The Shift Manager will be responsible for ensuring team productivity, maintaining store standards, and delivering excellent customer service.

Key Responsibilities:

• Manage and supervise the team during your shift
• Ensure timely opening and closing of the outlet as per SOP
• Assign duties to team members and monitor their performance
• Ensure proper attendance, punch-in/punch-out, and shift compliance
• Handle customer queries, complaints, and feedback professionally
• Maintain cleanliness, hygiene, and safety standards across the store
• Oversee inventory levels and report shortages to the Store Manager
• Ensure all orders are prepared and served timely and accurately
• Train new team members and ensure adherence to company policies
• Submit end-of-shift reports and updates to Store Manager/Area Manager

Requirements:

• Minimum qualification: 12th Pass (Graduation preferred)
• 1–2 years of experience in the F&B/Retail industry
• Leadership qualities and team management skills
• Good communication and customer service abilities
• Basic knowledge of inventory, billing, and shift handovers
• Must be punctual, responsible, and detail-oriented
• Flexible with shifts, weekends, and holiday working

Benefits:

• Growth opportunities within the company
• Incentives based on performance
• Training support and career development
• Staff discounts

How to Apply:
Email your resume to hr.crazycoffee@gmail.com

Job Type: Full-time

Pay: ₹20,000.00 - ₹22,000.00 per month

Schedule:

• Day shift
• Night shift

Supplemental Pay:

• Overtime pay

Ability to commute/relocate:

• Jaipur city, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Food Costing : 3 years (Preferred)
• Shift management: 3 years (Preferred)

Language:

• Hindi (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: In person