ServiceNow Senior Developer, AVP

Role Description

• Analyze business requirements, design and implement solutions
• Configuring and customizing the ServiceNow platform
• Troubleshoot system performance issues
• Good understanding of ServiceNow Platform, Javascript, Client Scripts, Business Rules
• Good Problem solving abilities
• Independent and collaborative working abilities

Your key responsibilities

• Configuring and customizing the ServiceNow platform
• Writing clean, efficient and maintainable code in ServiceNow
• Code Reviews and quality control checks
• Debugging and fixing technical issues
• ServiceNow in-depth ITSM product knowledge is required, ITOM (Discovery/CMP/Service Mapping), GRC, IRM
• Developing ServiceNow ITSM/ITOM/ITAM/Discovery/IRM solutions on ServiceNow platform using an "Architecture first" principle
• Proven experience of delivering solution using ServiceNow development best practices
• Advanced analytical and problem solving experience, ability to multi-task and effectively manage priorities
• Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations
• Expected development experience in ServiceNow is minimum of 6 years
• Contributing unit tests using team's automated testing framework, participating in code reviews, pair programming and UAT defect resolution
• Should be able to guide and mentor other resources

Your skills and experience

The person required for the above position should have the following profile:

• 5-8 years of ServiceNow Implementation Experience
• ServiceNow in-depth ITSM product knowledge is required, ITOM (Discovery/CMP/Service Mapping), GRC, IRM
• Proficiency with ServiceNow Development such as scripting, Flow designers (low code, no code) and integrations
• Experience working in Agile methodology such as Scrum and Kanban
• Excellent communication and collaboration skills