21 Servicenow Implementation Jobs

Duration: 6 months Timings: Full Time (As per company timings) Notice Period: (Immediate Joiner - Only) Requirement: We need either an ITSM or an ITOM developer with 6+ years of experience Driving Results: Good single contributor & good team player. Flexible attitude towards work, as per the needs. Proactively identify & communicate issues and risks. Other Personal Characteristics: Dynamic, engaging, self-reliant developer Ability to deal with ambiguity Manage a collaborative and analytical approach Self-confident and humble Open to continuous learning Intelligent, rigorous thinker who can operate successfully amongst bright people.

The hybrid Job Description: We are seeking a skilled and experienced ServiceNow Developer to join our team. The ideal candidate will have a strong background in ServiceNow development, ITSM processes, and platform administration. This role involves working in a hybrid mode from our Hyderabad office and requires flexibility to work in the 2 PM to 11 PM shift to align with global teams. Key Responsibilities: Design, develop, and implement ServiceNow solutions based on business requirements. Customize ServiceNow applications and facilitate enhancements using JavaScript, Glide, and REST/SOAP integrations. Implement and support ITSM modules including Incident, Problem, Change, Request, and CMDB. Collaborate with stakeholders to define and implement workflows, forms, and custom scripts. Perform platform administration, including user and group management, accesscontrols, and instance upgrades. Troubleshoot and resolve system and integration issues. Maintain documentation for configurations, processes, and procedures. Ensure best practices in ServiceNow development and administration. Required Skills & Experience: Minimum 8 years of total IT experience , with at least 6 years of hands-on experience in ServiceNow development and administration . Strong expertise in ServiceNow ITSM module implementation and customization. Proficient in JavaScript, Glide scripting, Business Rules, Client Scripts, UI Policies, and Flows . Experience with ServiceNow integrations using REST and SOAP APIs. In-depth understanding of ServiceNow architecture and data model . Experience with CMDB, Discovery, and Service Catalog. Strong problem-solving and analytical skills. Excellent communication and documentation skills. Preferred Qualifications: ServiceNow Certified Application Developer certification is a strong plus. Experience with other ServiceNow modules like HRSD, ITOM, or SecOps is an advantage. Exposure to Agile/Scrum development methodology. Work Mode & Shift: Hybrid work model Candidates should be based in or willing to relocate to Hyderabad. Must be open to work in 2 PM to 11 PM IST shift .

We are looking for a ServiceNow Developer to take care of the development and maintenance of the ServiceNow Customer Portal and ITSM solutions. The ideal candidate should have experience with ServiceNow development, customization, and integration. Required Candidate profile Proficiency in developing and customizing ServiceNow applications, ITSM modules, and Customer Portal, with successful third-party integrations.

ServiceNow Architect - ITOM Exp level - 10 years and above Location : Coimbatore / Hyderabad / Remote Summary : We are seeking a highly skilled ServiceNow Architect specializing in IT Operations Management (ITOM) with at least 10 years of experience to join our dynamic team. The ideal candidate should have extensive hands-on experience in designing and implementing ServiceNow ITOM solutions, demonstrating deep technical expertise and leadership in ServiceNow platform capabilities. Responsibilities : - Lead the design and architecture of ServiceNow ITOM solutions, including Discovery, Service Mapping, Event Management, and Cloud Management. - Collaborate with stakeholders to gather requirements, understand business needs, and translate them into technical solutions within the ServiceNow platform. - Develop and implement best practices for configuring and customizing ServiceNow ITOM applications to meet organizational requirements. - Provide technical leadership and guidance to development teams, ensuring adherence to architectural standards and best practices. - Conduct workshops, training sessions, and knowledge sharing activities related to ServiceNow ITOM for both technical and non-technical stakeholders. - Act as a subject matter expert (SME) on ServiceNow ITOM capabilities, staying updated with the latest platform enhancements and industry trends. - Drive continuous improvement efforts in ServiceNow ITOM implementations, optimizing processes and enhancing operational efficiency. Requirements : - Bachelor's degree in Computer Science, Information Technology, or related field; advanced degree preferred. - Minimum of 10 years of experience working with ServiceNow platform, with a focus on IT Operations Management (ITOM). - Proven experience in architecting, designing, and implementing ServiceNow ITOM solutions, including Discovery, Service Mapping, and Event Management. - Strong understanding of cloud technologies and experience with ServiceNow Cloud Management would be advantageous. - Excellent communication skills with the ability to effectively interact with technical and non-technical stakeholders at all levels. - ServiceNow certifications such as Certified Implementation Specialist (CIS) in ITSM and ITOM are highly desirable. - Ability to work independently and as part of a team, handling multiple projects simultaneously in a fast-paced environment. - Flexibility to work onsite at Coimbatore or Hyderabad or remotely, as per project requirements.

About the Role : We are seeking a highly skilled ServiceNow ITOM Developer with a strong background in Event Management. The ideal candidate will have at least 4 years of hands-on experience in ServiceNow ITOM (IT Operations Management) modules, specifically focusing on Event Management and its integration with other ServiceNow modules. You will be responsible for designing, developing, and implementing ServiceNow Event Management solutions that align with our IT infrastructure and support operations. Key Responsibilities : - Design, develop, and implement ServiceNow Event Management solutions to meet business requirements.- Develop and customize Event Management policies, thresholds, and alert rules for automatic event processing.- Work closely with the ServiceNow ITOM team to integrate Event Management with other modules like Incident Management, Problem Management, Change Management, and Discovery.- Troubleshoot and resolve issues related to ServiceNow Event Management, including event rules, alerting, and notification processes.- Perform regular system updates, maintenance, and upgrades of the ServiceNow Event Management platform. - Develop and maintain integrations with monitoring tools to process incoming events into ServiceNow.- Create and maintain technical documentation for all customizations and integrations.- Ensure that the Event Management process is optimized for efficiency, performance, and scalability.- Collaborate with cross-functional teams to ensure effective implementation and alignment with organizational goals.- Participate in on-call support and provide incident resolution related to ITOM and Event Management. Requirements : - Experience : Minimum 4 years of experience in ServiceNow ITOM, specifically in Event Management.- ServiceNow Modules : Hands-on experience in Event Management, Discovery, Service Mapping, and Orchestration.- Strong knowledge of ServiceNow ITOM and its Event Management processes.- Proficiency in ServiceNow Scripting : Client Scripts, Business Rules, UI Actions, UI Pages, Script Includes.- In-depth understanding of event management best practices, including event correlation, suppression, and alert rules.- Integration Experience : Knowledge of integrating ServiceNow Event Management with third-party monitoring tools (e.g., Nagios, Zabbix, SolarWinds, etc.).- Strong experience with ServiceNow API, Web Services, and data integration processes.- Familiarity with ITIL processes and CMDB concepts.- Experience in configuring and customizing ServiceNow Event Management in an enterprise environment.- Ability to work effectively in an agile environment and manage multiple tasks.- Strong communication and problem-solving skills.- Bachelor's degree in Computer Science, Information Technology, or related field.

Location : Coimbatore (Onsite for 3 months, then Remote) Immediate joiner is Preferred. We are seeking a highly skilled ServiceNow Business Analyst with 5 to 8 years of experience to join our team in Coimbatore. The initial engagement will be onsite for 3 months, followed by a remote work arrangement. Key Responsibilities : - Collaborate with stakeholders to understand business needs and translate them into detailed user stories and requirements. - Work closely with development teams to ensure seamless implementation of ServiceNow solutions.- Conduct requirement gathering sessions, gap analysis, and process documentation. - Strong experience in ServiceNow Projects, with expertise in ITSM and additional modules (a plus).- Define and document Business Analysis (BA) processes and ensure adherence to best practices.- Work with cross-functional teams to drive ServiceNow implementations and enhancements.- Provide training and support to end-users as needed.. Requirements : - 5 to 8 years of experience as a Business Analyst in ServiceNow projects.- Strong understanding of ServiceNow ITSM and additional modules (preferred). - Expertise in BA processes, requirement gathering, documentation, and user story creation.- Experience working in Agile/Scrum environments. - Excellent communication and stakeholder management skills.

ServiceNow Practice Lead Solution Architect Exp : 13+ years Position Overview : The ServiceNow Practice Lead is responsible for driving the strategic direction, implementation, and adoption of ServiceNow solutions within an organization or for clients. This leadership role involves managing a team of ServiceNow professionals, overseeing end-to-end implementations, and ensuring alignment with business objectives. Key Responsibilities : 1. Strategy & Leadership : - Define and drive the ServiceNow practice roadmap and best practices. - Act as the primary subject matter expert (SME) for ServiceNow solutions. - Collaborate with C-level executives, IT leaders, and stakeholders to understand business needs and align ServiceNow capabilities accordingly. - Stay updated with the latest ServiceNow releases, trends, and industry best practices. 2. ServiceNow Implementation & Solutioning : - Lead the design, architecture, and implementation of ServiceNow solutions, including : 1. IT Service Management (ITSM) 2. IT Operations Management (ITOM) 3. IT Asset Management (ITAM) 4. HR Service Delivery (HRSD) 5. Customer Service Management (CSM) 6. Security Operations (SecOps) - Ensure solutions are scalable, secure, and aligned with industry standards. - Optimize ServiceNow workflows, integrations, and automation for enhanced efficiency. - Guide clients on ServiceNow migrations, upgrades, and digital transformation initiatives. 3. Team Leadership & Mentorship : - Build and lead a high-performing ServiceNow consulting and development team. - Provide technical mentorship, training, and knowledge-sharing to team members. - Establish best practices for ServiceNow development, scripting, and configuration. 4. Client Engagement & Project Management : - Work closely with clients to understand requirements and design tailored ServiceNow solutions. - Oversee end-to-end project execution, ensuring timely delivery and high-quality implementations. - Conduct workshops, training sessions, and demos for stakeholders. - Ensure compliance with IT governance, security, and compliance standards. 5. Continuous Improvement & Innovation : - Identify opportunities for automation, process optimization, and AI-driven solutions within ServiceNow. - Drive innovation by exploring new ServiceNow modules and integrations. - Monitor KPIs, performance metrics, and user adoption to continuously improve ServiceNow solutions. Required Skills & Experience : - 8+ years of experience in ITSM, ITOM, or ServiceNow consulting. - 5+ years of hands-on experience leading ServiceNow implementations. - Deep understanding of ServiceNow architecture, workflows, scripting, and integrations. - Experience in ServiceNow development, including JavaScript, Glide APIs, REST/SOAP integrations. - Strong knowledge of ITIL, Agile, and DevOps frameworks. - Excellent leadership, client management, and communication skills. - Experience in ServiceNow migrations, upgrades, and automation initiatives. Preferred Certifications : - ServiceNow Certified System Administrator (CSA) - ServiceNow Certified Implementation Specialist (CIS) - ITSM, ITOM, HRSD, CSM, SecOps - ITIL v4 Foundation Certification Why Join Us? - Opportunity to lead enterprise-wide ServiceNow transformations. - Work with top-tier clients and cutting-edge ServiceNow solutions. - Continuous learning and career growth opportunities in ITSM, ITOM, and automation. - Competitive salary, benefits, and a collaborative work culture.

We are hiring experienced Service Now Developers/Implementation Specialists to join our team. Please fill in your details, and our HR team will review your profile. Shortlisted candidates will receive interview invites from HR team. If you're ready to take the next step in your career, share your profile with us at recruiting@radonglobaltech.com and fill in your profile details in the form below to get registered for your interview slot with Radon Global Tech Interview Registration form : https://forms.gle/e31miqwvAutGrST56 Location: Chennai Experience: 5+ years Job Type: Contract - 6 Months Work location: Remote -Chennai Job Summary: We are looking for experienced ServiceNow Developers / Implementation Specialists with over 5 years of hands-on experience in ServiceNow development, configuration, and implementation across multiple modules such as ITSM, HRSD, ITAM, and ITOM . The ideal candidate will be responsible for designing scalable solutions, integrating with third-party systems, and ensuring high performance and reliability. Key Responsibilities: Design, develop, and implement ServiceNow solutions tailored to business requirements. Customize applications, including UI policies, client scripts, business rules, and workflows. Configure and manage CMDB, Discovery, Service Catalog, Service Mapping, and Orchestration. Develop ITOM capabilities including Event Management, Discovery, AIOps, and Service Mapping. Work on ITSM workflows including Incident, Change, Problem, Request, Asset, and Configuration Management. Integrate ServiceNow with external platforms (Microsoft 365, AWS, MuleSoft, Azure, Genesys, etc.) using REST/SOAP APIs and MID servers. Optimize ServiceNow performance, security, and scalability. Collaborate with business stakeholders to gather requirements and provide technical solutions. Manage upgrades, patches, and security configurations. Conduct user training and support sessions. Document configurations, workflows, and custom developments. Required Skills: 5+ years of experience in ServiceNow development and implementation. Expertise in JavaScript, Glide API , client/server scripting. Deep understanding of ITSM, HRSD, ITAM, ITOM modules. Experience with ServiceNow CMDB, Discovery, Service Mapping . Strong knowledge of REST/SOAP APIs and integration best practices. Familiar with ServiceNow Flow Designer, Integration Hub, and Service Portal. Excellent problem-solving and communication skills. Ability to work independently or in a team setting. Preferred Qualifications: ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD) . Bachelors in Computer Science, IT, or related field. Knowledge of ITIL v3/v4 practices. Experience with Automated Test Framework (ATF) . Exposure to ServiceNow GRC or SecOps is a plus. Familiarity with AI/ML-based automation in ServiceNow.

About the Role : A NASDAQ-listed international enterprise with a focus on both services and products for the Internet is looking for an API Developer. Job Responsibilities : - Evaluate, train, and enhance foundational LLM models for ServiceNow scripting languages, focusing on improving co-pilot features for accurate and context-aware automation support. - Conduct regular evaluations and feedback loops to refine LLM-based integrations, ensuring alignment with business objectives. - Fine-tune models using techniques such as Supervised Fine-Tuning (SFT) and Reinforcement Learning from Human Feedback (RLHF) to optimize ServiceNow's scripting capabilities, including JavaScript, GlideScript, and advanced querying techniques like GlideQuery and Dot-walking. - Develop and implement automated processes using ServiceNow's scripting languages (JavaScript, GlideScript, etc.), leveraging advanced techniques for data manipulation and workflow automation. - Optimize existing scripts and workflows to enhance performance, reliability, and scalability within the ServiceNow platform. - This is not a ServiceNow admin job, but a LLM trainer job in the context of ServiceNow development with a focus on ServiceNow scripting Job Requirements : Tech Skills : - Minimum of 3-5 years of hands-on experience with ServiceNow, specifically in developing and implementing custom integrations and applications using ServiceNow APIs. - Strong experience on at least one module other than ITSM like HRSD/ITOM/CSM/ITAM/FSM etc. - Any module specific CIS certification will be preferred. - Experience in creating and modifying ServiceNow based technical requirementsStrong proficiency in JavaScript and GlideScript, with expertise in advanced querying techniques like GlideQuery and Dot-walking. - ServiceNow certifications, such as ServiceNow Certified Application Developer (CAD), are highly desirable. Soft Skills : - Strong problem-solving skills with meticulous attention to detail. - Excellent communication and collaboration abilities, capable of working effectively in a fast-paced, agile development environment. - Strong analytical and critical thinking skills to evaluate and improve scripting solutions based on performance metrics and business needs. Search Guidance Number of Position : 10 Mandatory Skills : 3+JavaScript, 3+Glide Script, 3+ ServiceNow APIs Total Years Of exp : 3-5 years ServiceNow, specifically with ServiceNow APIs Opportunity : Full Time, 8 hours (4 Hours overlap with PST) Notice Period : Immediate

Role- ServiceNow Developer (Implementation Specialist) Location- Chennai Preferred candidate profile 6+ years of hands-on experience implementing and customizing ServiceNow solutions. Strong understanding of ServiceNow architecture, modules, and workflows. Experience with ServiceNow development using JavaScript, REST/SOAP APIs, and integration methodologies. Familiarity with ITIL best practices and IT Service Management processes. Proven experience integrating ServiceNow with external applications and cloud services. ServiceNow Certified System Administrator (CSA) or higher certification is preferred. Strong problem-solving skills, attention to detail, and ability to work independently or in a team.

Responsibilities Interface with key stakeholders and apply your technical proficiency across different stages of the ServiceNow Implementation Methodology including requirements elicitation, architecture definition and design, solution implementation and roll out. Evaluate multiple products for compliance across Enterprise Service Management and suggest best solution, products, architectures meeting the guiding principles of Greenfield, Cloud based, mobile first and zero customization. define, plan and develop solutions, frameworks, IPs etc. around ServiceNow and Service Management Domain. Evangelize the usage of reusable frameworks and artifacts; create knowledge /certification artifacts and evaluation criteria guide. Guide the team technically and work closely with offshore team acting as a communication medium between the client and offshore. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Review architectural decisions, architecture solution, re-engineering architectures to meet project requirements. Ability & Experience to define at an architectural ( in consultation with Architects ) and design level of detail, technical solutions aligned with business problems. Experience designing and implementing client facing solutions leveraging involving ServiceNow. Experience of performance compliant design, sustainable solution architecture Experience implementing and integrating enterprise software applications. Analyse and Evaluate alternative solutions and recommends cost effective and efficient solutions Propose data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment. Design and develop ServiceNow data model to support process integrations Ability to understand ServiceNow lifecycle, multitask, time management skills Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments. Business analysis and requirements gathering abilities. Ability to learn technology quickly through instruction and self-training Practical experience with agile methodologies/tools Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Additional Responsibilities: ServiceNow ITSM, ITOM, ITAM (HAM/SAM), ITBM, eBonding/ Integrations, Open-Source solutions Minimum 2 ServiceNow Certified Implementation Specialist Certifications, ITIL v3/v4 foundation certified Expert Proficiency of working with ServiceNow platform for Global Customers Design Frameworks and Methodologies; Non-Functional Requirements Architecture definition, design and development tools Scripting, COTS, TMF standards like SID, eTOM, TAM Educational Requirements MBA,MTech,Bachelor Of Comp. Applications,Bachelor of Engineering,BTech Service Line Cloud & Infrastructure Services * Location of posting is subject to business requirements

Role & responsibilities The Application Developer will implement, maintain, and integrate ServiceNow S2PO within the organization. In this role, you will conduct moderately complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications. KEY ACCOUNTABILITIES Participate in implementation of ServiceNow S2PO specializing in Sourcing, Procurement & Case Management. Participate in compiling and prioritizing enhancements and defect resolutions to applications, implementing changes. Conduct technical software testing and debug systems and software applications, as needed. Perform standard and moderately complex configuration of ServiceNow S2PO. Analyze business requirements and prepare detailed technical specifications. Provides input into the strategy and technical planning of system/application technology in accordance with internal and external software compliance standards. Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff. Other duties as assigned. Preferred candidate profile MINIMUM QUALIFICATIONS Bachelors degree in a related field or equivalent experience. Certification in ServiceNow S2PO. Minimum of two years of related work experience. Other minimum qualifications may apply. PREFERRED QUALIFICATIONS Have experience in 2+ implementation cycles. A clear communicator and collaborator. Have a good understanding of processes on Sourcing & Procurement. Disclaimer Protect yourself against recruitment fraud. Cargill will not ask for money, processing fees, or bank information as a pre-condition of employment. We are aware that unauthorized individuals may have posed as Cargill recruiters, made contact about job opportunities, and extended job offers via text message, instant message or chat rooms. To ensure a job posting is legitimate, it must be listed on the Cargill.com/Careers website. Learn how to protect yourself from recruitment fraud on https://careers.cargill.com/en/notice-on-fraudulent-job-offers

Overview We are seeking a highly skilled and experienced individual to join our team as a ServiceNow Specialist. The ideal candidate will have advanced-level proficiency in ServiceNow implementation and customization, with a focus on ITOM (IT Operations Management), CMDB (Configuration Management Database), ITSM (IT Service Management), Discovery, and Service Catalog (SRM) tools. Key Responsibilities: ServiceNow Implementation and Customization: The candidate must have hands-on experience in implementing and customizing ServiceNow modules, including ITSM, Integration, Orchestration, and advanced scripting. They should possess a deep understanding of ServiceNow architecture, with the ability to create custom workflows, service catalogs, record producers, CMDB, and event management. SLA, SLO, and OLA Configuration: The candidate should be proficient in creating and configuring Service Level Agreements (SLA), Service Level Objectives (SLO), and Operational Level Agreements (OLA) to ensure effective service delivery and performance monitoring. Scripting and API Integration: The candidate must be adept at ServiceNow client-side and server-side scripting, REST APIs, and Workflow and Flow Designers. They should have the ability to integrate, configure, and maintain ServiceNow components with other applications using REST API. Dashboard Design and Implementation: The candidate will be responsible for designing and implementing dashboards for various modules, including Incident Management, Service Catalog, ITSM, Software and Hardware Asset Management, within a multitenant environment. Root Cause Analysis and Code Review: The candidate should have experience in preparing root cause analysis, reviewing code, and suggesting implementation approaches. Additionally, they should be able to identify and fix defects in the system to ensure optimal performance. Self-Service and Automation: The candidate should have a proven track record of creating capabilities to drive self-service and automation within the ServiceNow environment. This includes implementing ServiceNow Service Portal, Event Management, and Orchestration. Instance Cloning and Upgrade Activities: The candidate should have hands-on experience with ServiceNow instance cloning, as well as pre-post upgrade activities, execution, and bug-fixing. This involves ensuring a smooth transition during system upgrades and maintaining system integrity. Qualifications and Experience: Minimum of 4 years of experience in ServiceNow implementation and customization. Advanced-level knowledge of ITOM, CMDB, ITSM, Discovery, and Service Catalog. Proven experience in scripting, REST APIs, workflow design, and Service Portal. Strong expertise in designing and implementing dashboards for various modules. Experience with multitenant environments and complex system integrations. Excellent problem-solving skills, including root cause analysis and defect resolution. Familiarity with self-service and automation principles. Experience in ServiceNow instance cloning and upgrade activities. Strong communication and collaboration skills. If you are a highly motivated and skilled ServiceNow Specialist looking to contribute to a dynamic team, we encourage you to apply. Join us in revolutionizing our IT service management and ensuring the seamless delivery of services through cutting-edge ServiceNow solutions.

Your future role Take on a new challenge and apply your ServiceNow platform expertise in a new cutting-edge field. Youll work alongside innovative, collaborative, and dedicated teammates. You'll be at the forefront of configuring ServiceNow modules, ensuring they seamlessly transition into production environments. Day-to-day, youll work closely with teams across the business (Service Owners, IT, Operations), providing technical solutions and assisting with technical challenges, and much more. Youll specifically take care of workflow configuration, UI configuration (Service Portal), and client and server-side scripting, but also engage in the proactive management of repetitive incidents and major incidents in ServiceNow. Well look to you for: Implementing ServiceNow ITSM modules as a technical resource Design, development, and implementation of new applications on the ServiceNow platform Analysis of functional requirement specifications and proposing technical feasibility and solutions Mentoring field resources in implementation methodology and best practices Managing platform upgrades and maintenance Troubleshooting, diagnosing, and resolving issues collaboratively All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Degree in Computer Science, IT, or a related field Total 4+years of experience into Servicenow Implementation Experience or understanding of ITSM applications (Incident, Problem, Change, etc.) Knowledge of ServiceNow platform development and custom solutions Familiarity with LDAP, VPN, SSL, SAML/SSO, and other related technologies A ServiceNow certification is an advantage Strong analytical and problem-solving skills Excellent communication and mentoring abilities Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges and a long-term career free from boring daily routines Work with cutting-edge technology standards for digital mobility Collaborate with transverse teams and helpful colleagues Contribute to innovative projects that shape the future of transport Utilise our flexible working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards leadership and advanced technical roles Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

What will your role look like Able to identify system deficiencies and recommends solutions continual service improvements Functional understanding of OpenFrame / CTI technology, NOW Experience UI Framework, JMS integrations, internationalization (i18n) Basic understanding of ServiceNow Machine Learning and Predictive Intelligence capabilities, MID Server Why you will love this role Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded We would like you to bring along Understanding in ServiceNow development, implementation & integration with hands-on knowledge in javascript, UI policies, UI action, workflow, business rule, client script, Script Includes, Business Rules and ACL. Experience with ServiceNow CSM, ITSM, and Service Portal Experience with ServiceNow in Developer or Support role (Incident, Problem, Change management or Customer Service Management) Solid knowledge of CSM module Experience with instance upgrade and patching Experience with SOAP, RESTful API, scripting with ServiceNow Worked on multiple integrations of ServiceNow-Monitoring Tools Experience in Agent workspace and Virtual agent Functional knowledge of the CSM module of ServiceNow.

About the Role : A NASDAQ-listed international enterprise with a focus on both services and products for the Internet is looking for an API Developer. Job Responsibilities : - Evaluate, train, and enhance foundational LLM models for ServiceNow scripting languages, focusing on improving co-pilot features for accurate and context-aware automation support. - Conduct regular evaluations and feedback loops to refine LLM-based integrations, ensuring alignment with business objectives. - Fine-tune models using techniques such as Supervised Fine-Tuning (SFT) and Reinforcement Learning from Human Feedback (RLHF) to optimize ServiceNow's scripting capabilities, including JavaScript, GlideScript, and advanced querying techniques like GlideQuery and Dot-walking. - Develop and implement automated processes using ServiceNow's scripting languages (JavaScript, GlideScript, etc.), leveraging advanced techniques for data manipulation and workflow automation. - Optimize existing scripts and workflows to enhance performance, reliability, and scalability within the ServiceNow platform. - This is not a ServiceNow admin job, but a LLM trainer job in the context of ServiceNow development with a focus on ServiceNow scripting Job Requirements : Tech Skills : - Minimum of 3-5 years of hands-on experience with ServiceNow, specifically in developing and implementing custom integrations and applications using ServiceNow APIs. - Strong experience on at least one module other than ITSM like HRSD/ITOM/CSM/ITAM/FSM etc. - Any module specific CIS certification will be preferred. - Experience in creating and modifying ServiceNow based technical requirementsStrong proficiency in JavaScript and GlideScript, with expertise in advanced querying techniques like GlideQuery and Dot-walking. - ServiceNow certifications, such as ServiceNow Certified Application Developer (CAD), are highly desirable. Soft Skills : - Strong problem-solving skills with meticulous attention to detail. - Excellent communication and collaboration abilities, capable of working effectively in a fast-paced, agile development environment. - Strong analytical and critical thinking skills to evaluate and improve scripting solutions based on performance metrics and business needs. Search Guidance Mandatory Skills : 3+JavaScript, 3+Glide Script, 3+ ServiceNow APIs Total Years Of exp : 3-5 years ServiceNow, specifically with ServiceNow APIs Opportunity : Full Time, 8 hours (4 Hours overlap with PST) Notice Period : Immediate Engagement length - 6-12 Months Needed In Resume : 1. Contact Number & Email Id 2. Experience Mentioned 3. Full Name

Your future role Take on a new challenge and apply your ServiceNow platform expertise in a new cutting-edge field. Youll work alongside innovative, collaborative, and dedicated teammates. You'll be at the forefront of configuring ServiceNow modules, ensuring they seamlessly transition into production environments. Day-to-day, you’ll work closely with teams across the business (Service Owners, IT, Operations), providing technical solutions and assisting with technical challenges, and much more. You’ll specifically take care of workflow configuration, UI configuration (Service Portal), and client and server-side scripting, but also engage in the proactive management of repetitive incidents and major incidents in ServiceNow. We’ll look to you for: Implementing ServiceNow ITSM modules as a technical resource Design, development, and implementation of new applications on the ServiceNow platform Analysis of functional requirement specifications and proposing technical feasibility and solutions Mentoring field resources in implementation methodology and best practices Managing platform upgrades and maintenance Troubleshooting, diagnosing, and resolving issues collaboratively All about you We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: Degree in Computer Science, IT, or a related field Total 4+years of experience into Servicenow Implementation Experience or understanding of ITSM/ESM applications (Incident, Problem, Change, etc.) Knowledge on Portal and Mobile App Knowledge of ServiceNow platform development and custom solutions Familiarity with LDAP, VPN, SSL, SAML/SSO, and other related technologies A ServiceNow certification is an advantage Strong analytical and problem-solving skills Excellent communication and mentoring abiliti

7+ years of experience in ServiceNow HRSD architecture, implementation, and administration. Strong understanding of HR Service Delivery (HRSD) processes, including Case & Knowledge Management, Employee Center, and Lifecycle Events. Required Candidate profile Hands-on exp. with ServiceNow integrations (REST, SOAP, OAuth, SSO,Workday, SuccessFactors, etc.) Expertise in HR process automation, workflow configuration, and scripting (JavaScript, Flow Designer).

Experience in managing at least two Major ServiceNow delivery service 3+ years' experience of Professional Service Engagements in a delivery leadership role Service Management IT industry knowledge, ITIL aware (Foundation minimum) Keen awareness of limitations of ServiceNow & good practice design for solutions of enterprise scale Experience of taking ownership for core ServiceNow module delivery with minimal management support ServiceNow administration experience (ideally certified) ServiceNow implementation experience ServiceNow development (including custom applications) experience Working business knowledge of consulting services Service Management IT industry knowledge, ITIL aware (Foundation minimum) Strong stakeholder engagement skills (including negotiation/mediation) Strong customer focus and service attitude. High personal motivation and drive, and ability to motivate others through effective leadership skills combined with a high level of personal enthusiasm and energy Strong personal organisational skills Excellent communication skills (English) both written and verbal Empathy to understand issues from both the customer viewpoint and from individuals within the business, and to respond appropriately Composure and the ability to remain calm and dispassionate Ability to initiate action seize opportunities to put ideas into action either personally or through engaging a team or the organization as a whole Being able to quickly adapt to changing requirements and working in dynamic environment

Experience in managing at least two Major ServiceNow delivery service 3+ years' experience of Professional Service Engagements in a delivery leadership role Service Management IT industry knowledge, ITIL aware (Foundation minimum) Keen awareness of limitations of ServiceNow & good practice design for solutions of enterprise scale Experience of taking ownership for core ServiceNow module delivery with minimal management support ServiceNow administration experience (ideally certified) ServiceNow implementation experience ServiceNow development (including custom applications) experience Working business knowledge of consulting services Service Management IT industry knowledge, ITIL aware (Foundation minimum) Strong stakeholder engagement skills (including negotiation/mediation) Strong customer focus and service attitude. High personal motivation and drive, and ability to motivate others through effective leadership skills combined with a high level of personal enthusiasm and energy Strong personal organisational skills Excellent communication skills (English) both written and verbal Empathy to understand issues from both the customer viewpoint and from individuals within the business, and to respond appropriately Composure and the ability to remain calm and dispassionate Ability to initiate action seize opportunities to put ideas into action either personally or through engaging a team or the organization as a whole Being able to quickly adapt to changing requirements and working in dynamic environment

Experience in managing at least two Major ServiceNow delivery service 3+ years' experience of Professional Service Engagements in a delivery leadership role Service Management IT industry knowledge, ITIL aware (Foundation minimum) Keen awareness of limitations of ServiceNow & good practice design for solutions of enterprise scale Experience of taking ownership for core ServiceNow module delivery with minimal management support ServiceNow administration experience (ideally certified) ServiceNow implementation experience ServiceNow development (including custom applications) experience Working business knowledge of consulting services Service Management IT industry knowledge, ITIL aware (Foundation minimum) Strong stakeholder engagement skills (including negotiation/mediation) Strong customer focus and service attitude. High personal motivation and drive, and ability to motivate others through effective leadership skills combined with a high level of personal enthusiasm and energy Strong personal organisational skills Excellent communication skills (English) both written and verbal Empathy to understand issues from both the customer viewpoint and from individuals within the business, and to respond appropriately Composure and the ability to remain calm and dispassionate Ability to initiate action seize opportunities to put ideas into action either personally or through engaging a team or the organization as a whole Being able to quickly adapt to changing requirements and working in dynamic environment