ServiceNow ITOM

As a ServiceNow ITOM professional with 5 to 8 years of experience, your role involves expertise in CMDB Tables and their relationships within the tables. You should have hands-on experience with CSDM Models and be an expert in Discovery for various network devices, ESX Server, VMware, Windows, and Linux Machines. Additionally, you need to possess knowledge about integrating with CyberArk and Mid Server, along with configuring Mid Servers and Service Graph connectors. Being a team player is essential for this role. Key Responsibilities: - Develop and configure ITOM modules including Discovery, Service Mapping, Event Management, and CMDB. - Integrate third-party tools such as Splunk, Dynatrace, Nagios, and cloud platforms like AWS, Azure, and GCP. - Create and maintain custom workflows using ServiceNow scripting languages like JavaScript and Glide. - Support ITOM integrations with legacy systems and external APIs using MID servers and web services. - Troubleshoot and resolve issues related to ITOM functionality and performance. - Collaborate with stakeholders such as architects, analysts, and system administrators to gather requirements and deliver solutions. - Maintain documentation for configurations, customizations, and best practices. - Assist with upgrades and patching to ensure minimal disruption to ITOM services. Qualifications Required: - 5 to 8 years of experience in ServiceNow ITOM. - Strong expertise in CMDB Tables and their relationships. - Proficiency in working with CSDM Models and Discovery for network devices, servers, and machines. - Knowledge of integrating with CyberArk and Mid Server. - Experience in configuring Mid Servers and Service Graph connectors. - Ability to collaborate effectively with cross-functional teams. - Excellent troubleshooting and problem-solving skills. - Familiarity with scripting languages like JavaScript for ServiceNow. Please note: No additional details about the company were provided in the job description.,