ServiceNow ITOM

As a ServiceNow ITOM Specialist with 5 to 8 years of experience in Hyderabad, you will be responsible for the following: - Expertise in CMDB Tables and their relationships within the tables. - Working knowledge of CSDM Models, especially in Discovery for Network devices, ESX Server, VMware, Windows, and Linux Machines. - Familiarity with integrating with CyberArk and Mid Server. - Hands-on experience in configuring Mid Servers. - Proficiency in working with Service Graph connectors. - Ability to work effectively as a team player. You will be expected to perform the following key responsibilities: - Develop and configure ITOM modules, including Discovery, Service Mapping, Event Management, and CMDB. - Integrate third-party tools such as Splunk, Dynatrace, Nagios, and cloud platforms (AWS, Azure, GCP). - Create and maintain custom workflows using ServiceNow scripting (JavaScript, Glide). - Support ITOM integrations with legacy systems and external APIs using MID servers and web services. - Troubleshoot and resolve issues related to ITOM functionality and performance. - Collaborate with stakeholders, including architects, analysts, and system administrators to gather requirements and deliver solutions. - Maintain documentation for configurations, customizations, and best practices. - Assist with upgrades and patching to ensure minimal disruption to ITOM services. If you are looking for a challenging opportunity to showcase your expertise in ServiceNow ITOM and contribute to the success of the team, this position is ideal for you.,