ServiceNow ITOM Technical Lead / Architect

Impronics Technologies

0 years

0 Lacs

mengio arunachal pradesh india

Posted:1 day ago| Platform:

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Skills Required

servicenow discovery service mapping scalability reliability architecture design governance data leadership development checks integration monitoring solarwinds aws azure

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for an experienced ServiceNow ITOM Technical Lead / Architect with deep expertise in Discovery and Service Mapping to join our team. This role will be responsible for designing, leading, and optimizing enterprise ITOM solutions that deliver scalability, reliability, and business impact.

Key Responsibilities

Lead architecture and strategy
for ITOM implementations, focusing on Discovery, Service Mapping, CMDB design, and Event Management.
Define ITOM best practices, governance models, and data standards aligned with ITIL.
Design and maintain scalable, enterprise-grade CMDB structures.
Collaborate with stakeholders to translate business requirements into technical solutions.
Provide technical leadership to development teams and ensure alignment with overall IT strategy.
Conduct solution reviews, health checks, and optimizations for existing implementations.
Oversee integration of third-party monitoring tools (e.g., SolarWinds, AWS CloudWatch, Azure Monitor) with ServiceNow ITOM.

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