ServiceNow IRM/GRC Business Analyst

2 - 6 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be responsible for capturing metrics requirements from various stakeholder communities and translating user requirements into logic for the Servicenow Metrics module. Additionally, you will work with the integration team to ensure data requirements are met and undertake testing to ensure data accuracy. Your excellent communication skills will be essential in working with users and specifying data presentation formats. Key Responsibilities: - Capture metrics requirements from various stakeholder communities - Analyze data requirements and collaborate with the integration team for data sourcing - Translate user requirements into logic for the Servicenow Metrics module - Test metrics and ensure user sign-off on data accuracy - Coordinate remediation activities for any data discrepancies - Specify presentation formats for metrics and associated data - Provide format and layout specifications for dashboards to Servicenow Developers - Organize testing and obtain sign-off on dashboards from stakeholder communities Qualifications: - Bachelor's degree or equivalent experience - Strong written, verbal, and collaboration skills Role Overview: You will be responsible for capturing metrics requirements from various stakeholder communities and translating user requirements into logic for the Servicenow Metrics module. Additionally, you will work with the integration team to ensure data requirements are met and undertake testing to ensure data accuracy. Your excellent communication skills will be essential in working with users and specifying data presentation formats. Key Responsibilities: - Capture metrics requirements from various stakeholder communities - Analyze data requirements and collaborate with the integration team for data sourcing - Translate user requirements into logic for the Servicenow Metrics module - Test metrics and ensure user sign-off on data accuracy - Coordinate remediation activities for any data discrepancies - Specify presentation formats for metrics and associated data - Provide format and layout specifications for dashboards to Servicenow Developers - Organize testing and obtain sign-off on dashboards from stakeholder communities Qualifications: - Bachelor's degree or equivalent experience - Strong written, verbal, and collaboration skills

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HCLTech

Information Technology Services

New Delhi

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