ServiceNow HRSD Developer( Hybrid: Pan India)

Key Responsibilities:

• Design, configure, and implement solutions on

  ServiceNow HRSD

  , including:
• HR Case Management
• Employee Service Center (ESC)
• Lifecycle Events
• HR Knowledge Base
• HR Integrations (Workday, SAP, etc.)
• Customize forms, develop workflows, business rules, client/server scripts, and integration logic.
• Develop and maintain

  HR Service Catalog items

  , including fulfillment workflows.
• Collaborate with HR Business Partners to gather requirements and translate them into technical solutions.
• Design solutions using

  Flow Designer

  ,

  HR Templates

  ,

  HR Services

  , and

  HR Criteria

  .
• Develop and implement

  security controls

  , including Role-based Access Control (RBAC), contextual security, and confidential data handling.
• Build and maintain integrations using

  REST/SOAP

  , including with Workday, SuccessFactors, or other HRIS.
• Participate in

  agile sprints

  , story grooming, estimation, development, and UAT support.
• Provide ongoing

  platform support

  , bug fixes, enhancements, and upgrade assistance.
• Ensure

  compliance with ServiceNow best practices

  and HR privacy/security standards.

Required Skills & Qualifications:

• Bachelor’s degree

  in Computer Science, Information Systems, or equivalent.

• 5+ years of ServiceNow development experience

  , with

  2+ years focused on HRSD

  .
• Strong knowledge of

  ServiceNow HRSD modules

  : HR Case, Lifecycle Events, ESC, Document Management.
• Experience with

  Flow Designer

  ,

  HR criteria

  ,

  HR catalog

  ,

  HR templates

  , and

  COEs

  .
• Familiarity with

  Scoped Applications

  in HRSD.
• Proficiency in

  JavaScript

  ,

  Glide API

  ,

  Client/Server Scripts

  ,

  UI Actions

  , and

  Business Rules

  .
• Experience working with

  Integrations (REST, SOAP, MID Server)

  .
• Knowledge of

  HR data confidentiality practices

  .
• Experience working with

  Agile/Scrum methodology

  .
• Excellent communication and interpersonal skills.

Preferred Qualifications:

• ServiceNow Certified

  System Administrator (CSA)

  .
• ServiceNow Certified

  HRSD Implementation Specialist

  .
• Experience integrating with

  Workday, SAP SuccessFactors, or Oracle HCM

  .
• Exposure to

  ServiceNow Employee Center Pro

  and

  AI Search

  .
• Knowledge of

  Reporting

  ,

  Dashboards

  , and

  Performance Analytics

  in HRSD.