ServiceNow Developer - Senior Consultant

As an Australian-born multi-award-winning company with over 350 dedicated staff across various locations, we are committed to fostering a people-first culture that values trust-based leadership, continuous innovation, and providing opportunities for personal and professional growth. Our expertise lies in enterprise service management, digital and business transformation, Customer Experience, IT Transformation, Employee Service Experience, and Integrated Risk Management. We also prioritize Innovation and Organisational Change Management practices in everything we do. In this consulting role, you will have the opportunity to engage with a diverse range of clients, from commercial to enterprise, and work on projects that vary in duration. Successful candidates are expected to possess excellent communication skills to collaborate with client stakeholders, client teams, and Enablers, both locally and remotely. Technical proficiency is crucial, with a strong inclination towards understanding the intricacies of the platform and a passion for coding. Problem-solving skills, proactive attitude, and exceptional verbal and written communication abilities are essential for delivering successful outcomes for our customers. Your main responsibilities will include participating in client workshops, requirement gathering, assisting in functional and technical design workshops, contributing to process improvement automation, and implementing and delivering client solutions while adhering to ServiceNow technical best practices. You will also be responsible for hands-on technical delivery of ServiceNow solutions using various technical skills such as HTML, XML, JavaScript/AJAX, and integrations. To excel in this role, you should have a minimum of 4+ years of experience in ServiceNow Design and Development within a client-facing role environment, hands-on expertise in ITOM, Project Portfolio Management, HR Management, and Field Service Management, and a strong business acumen. Certification as a ServiceNow Implementation Specialist, proficiency in scripting languages, and experience across multiple ServiceNow releases are also required. Qualifications and certifications such as an IT Degree or relevant tertiary education in Computer Science, ServiceNow CSA + CIS ITSM, and ITIL Foundation Certified are necessary. Additional ServiceNow certifications and exposure to ServiceNow licensing are considered bonus points. If you are passionate, pragmatic, and committed to personal and professional growth, we encourage you to join our team and be a part of our inclusive and supportive work environment.,