Servicenow Administrator

5 - 10 years

10 - 20 Lacs

Posted:15 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Key Skills:

Roles & Responsibilities:

  • Administer and configure ServiceNow, focusing on SAMPro, HAMPro, and CMDB modules.
  • Manage SAMPro Maturation, ensuring efficient management and usage of the application.
  • Oversee the SAMPro Workspace for streamlined operations and enhanced user experience.
  • Implement and configure HAMPro to optimize hardware asset management.
  • Develop and maintain integrations between ServiceNow and other enterprise applications.
  • Work with Service Portal for efficient user interface and experience in ITSM.
  • Provide expertise in incident, problem, and change management processes using ServiceNow.
  • Troubleshoot and resolve issues in the ServiceNow environment.

Experience Requirement:

  • 5-10 years of experience as a ServiceNow Administrator or ITSM Senior Developer.
  • Hands-on experience with SAMPro, HAMPro, and CMDB modules in ServiceNow.
  • Strong background in implementing integrations and managing Service Portal.
  • Experience with SAMPro Maturation and Workspace management.

Education:

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