Service Team Lead - (QR) - Chennai

0 years

0 Lacs

Posted:10 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About Us


About Team


Responsibilitie

1. Team Management (Service FSEs) min 15-20.

2. SLA Management- Ticket Closure of both Proactive and Reactive Merchants issues. (device related)

3. Material Management from Hub to FSE. (Fwd and Reverse Logistics).

4. Upselling Skill.

5. Analytical and Data Manager.

6. Trainer Mindset.


Criteria:

 1. Strong service background

2. Industry- DTH/Broadband/Consumer Electronics etc.

3. Local market knowledge

4. Strong understanding of stock handling/ inventory management


Education

Graduate or above / Post Graduation preferred.

 

Why join us-

1. A collaborative output-driven program that brings cohesiveness across businesses through technology 

2. Improve the average revenue per use by increasing the cross-sell opportunities

3. A solid 360 feedback from your peer teams on your support of their goals

4. Respect, that is earned, not demanded from your peers and manager

 

Compensation

we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!



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