Service Relationship Manager

Company Description

Khazana Associates tackles critical financial and legal issues for diverse clients, from individuals to organizations. We provide a broad range of services and solutions designed for positive change, including Investment Solutions, Legal Services, Tax Consultancy, Estate Planning, and Stock Trading. Our unique, success-driven approach helps clients achieve financial freedom and realize their vision. Partner with Khazana Associates for client-centric expertise across your financial and legal needs. We are committed to empowering your journey to security and success. Contact us to learn how we can assist you.

Role Description

This is a full-time, on-site role for a Service Relationship Manager located in Gurugram. The Service Relationship Manager will be responsible for managing business relationships, ensuring customer satisfaction, and providing top-notch customer service. Day-to-day tasks include communicating with clients to understand their needs, offering tailored financial solutions, and addressing any concerns or issues that arise. The role requires maintaining a strong understanding of our financial products and services to effectively support and guide clients.

Qualifications

• Skills in Business Relationship Management and Customer Service
• Ability to ensure Customer Satisfaction
• Strong Communication skills
• Knowledge of Finance
• Proactive problem-solving abilities and attention to detail
• Proven track record in managing client relationships and providing excellent customer service
• Bachelor's degree in Business, Finance, or related field is preferred