Service Managers

As a Service Manager - Automobile Industry is responsible for overseeing the service department of a dealership or automotive repair shop. Their role involves managing technicians, ensuring customer satisfaction, and optimizing service operations. Here’s a general job description: Job Title: Service Manager - Automobile Industry Location: Pan India Reports To: General Manager / Dealer Principal Key Responsibilities: Service Operations: Oversee daily operations of the service department, ensuring efficiency and quality. Customer Relations: Address customer concerns, ensure high satisfaction, and build long-term relationships. Team Leadership: Hire, train, and supervise service technicians and advisors. Workflow Management: Assign repair jobs, monitor progress, and ensure timely completion. Inventory Control: Manage parts stock levels and coordinate with suppliers. Compliance & Safety: Ensure adherence to industry regulations and workplace safety standards. Financial Oversight: Monitor service revenue, expenses, and profitability. Reporting & Analysis: Prepare performance reports and implement strategies for improvement. Qualifications & Skills: Bachelor's degree, Business, or a related field. Minimum of 10+ years of experience in automotive service management. Strong leadership, problem-solving, and customer service skills. Knowledge of automotive repair processes and industry trends. Proficiency in service management software and reporting tools.