Service Manager

Company Description

VRF Services is an aviation and aerospace company based in Hove, United Kingdom. The company operates from 6 Clarendon Villas and is dedicated to providing exceptional services in the aviation and aerospace sector. VRF Services is committed to safety, quality, and customer satisfaction in all areas of its operations.

Role Description

This is a full-time, on-site role for a Service Manager located in Haryana, India. The Service Manager will be responsible for overseeing daily operations within the service department, ensuring adherence to safety standards and efficient service delivery. Responsibilities include managing service staff, scheduling maintenance and repairs, coordinating with clients, ensuring compliance with aviation regulations, and maintaining records of all service activities. The Service Manager will also engage in continuous improvement initiatives to enhance service quality and operational efficiency.

Qualifications

• Proven experience in service management, particularly within the aviation or aerospace industry
• Strong organizational and time management skills
• Excellent communication and client coordination abilities
• In-depth knowledge of safety standards and aviation regulations
• Analytical thinking and problem-solving skills
• Bachelor's degree in a relevant field such as Aviation Management, Aerospace Engineering, or similar
• Ability to work effectively in a team-oriented environment
• Fluency in English; fluency in Hindi is preferable
• Proficiency in using service management software and tools