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Jobs in bengaluru
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Charnock Equipments
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Service Manager

Service Manager

Charnock Equipments

3 - 8 years

|

4 - 6 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

service management after sales service service operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Responsible for providing complete Service Solution and Technical Support
Displays extensive working knowledge of industry standards and practices, including product details and company services offered
Sets up and maintains service desk, including managing service desk team members and evaluating desk efficiency
Effectively Delegates customer enquiries to specific Service Engineers/teams and ensures service department adheres to all regulations
Monitors department issues and client complaints to define patterns and work to lessen those recurring issues
Resolves service desk problems and improves current service desk methods to increase productivity and customer service
Regularly audits work being done and customer service being provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly

Benefits:

Health insurance
Provident Fund

Application Question(s):

Are you from Bangalore?
Do you have experience in Service field with Industrial Equipment's?

Experience:

More Jobs at Charnock Equipments

Assistant Sales Manager

Gurugram, Chennai, Bengaluru

INR 3 - 7 Lacs

Service Manager

bengaluru

INR 4 - 6 Lacs

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Charnock Equipments

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