6 - 11 years
9 - 13 Lacs
Posted:1 month ago|
Platform:
Work from Office
Full Time
-ITIL certified
translating the KPIs into operational parameters and set up the overall engagement governance
conducting a detailed due diligence on the scope of work and specific areas to be transitioned
working out the interfaces, protocols for dependencies on other service providers
handling HR issues of rebadged employees as well as ones that would be made redundant
getting the complete technical landscape mapped
understand the risks associated
inferring the stability and other aspects from run books
ensuring that playback sessions are conducted to confirm understanding and ability to manage independently
having a clear, validated knowledge transfer plan
ensuring that the client responsibilities are adequately discharged to ensure smooth transition
defining the roles and responsibilities of various participating groups internally within the organization setting up the governance mechanism
-Excellent communication
Vision Beyond Resources India Private Limited
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