Service Lane Porter/Valet

Mills Automotive Group

0 years

0 Lacs

kohima sadar nagaland india

Posted:20 hours ago| Platform:

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Skills Required

service support parking vision flow controls drive reports steering mats report testing checks test

Work Mode

On-site

Job Type

Full Time

Job Description

Infiniti of Charlotte Inc
Matthews, NCFull TimeorThe Mills Automotive Group is currently hiring for Service Lane Valet / Porter's for our Infiniti of Charlotte location. The candidate will provide support to the service department in the customer service lanes. Candidates are responsible for assisting service team in parking and retrieving customer vehicles, including occasional shuttle type activities for our customers. The candidate must possess top notch appearance and customer skills. Benefits include:

Medical, Dental and Vision Insurance
401(k) availability
Employee discounts on vehicle purchases, parts and service
Paid-time-off
We also offer a group of supplemental benefit plans including, short-term disability, long-term disability, supplemental life insurance
Opportunities for internal career advancement

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area. Duties and Responsibilities:
Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
Controls service traffic flow, parking and assist with loaner vehicles as needed
Parks vehicles after they have been written up
Drive safely and reports any lot damage immediately
Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
Drives vehicles to and from service lane, service stalls, and parking lot as needed.
Makes key tags for vehicles
Maintains a professional appearance

Performs other duties as assigned

Must follow all company safety policies and procedures, and immediately report any and all accidents to a

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All applicants must be authorized to work in the USA
All applicants must perform duties and responsibilities in a safe manner
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

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Infiniti of Charlotte Inc

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