Posted:1 week ago|
Platform:
On-site
Full Time
Customer support: Provide prompt and professional responses to customer inquiries, complaints, and requests through various channels like phone, email, chat, and social media. Problem-solving: Troubleshoot product or service issues, identify root causes, and offer step-by-step solutions. Client management: Build and maintain strong client relationships, acting as the main point of contact for their needs. Internal collaboration: Work with other departments (e.g., sales, technical, logistics) to escalate and resolve complex customer issues. Record keeping: Maintain accurate records of customer interactions, transactions, and feedback using CRM or other support software. Information and updates: Provide customers with information on products, services, and promotions.
Job Types: Full-time, Permanent, Fresher
Pay: ₹28,000.00 - ₹34,645.34 per month
Work Location: In person
Nyati technologies
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