Customer Service Executive

0 years

0 Lacs

Posted:2 months ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person

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