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Unicorn Denmart Ltd.
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Service Engineer Radiology/ Clinical Goa/ Kolhapur

Service Engineer Radiology/ Clinical Goa/ Kolhapur

Unicorn Denmart Ltd.

2 - 8 years

4 - 10 Lacs

madurai chennai coimbatore

Posted:3 weeks ago| Platform:

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Skills Required

medical devices after sales service radiology telecommunication customer support customer service ms office word technical support preventive maintenance service operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Summary

: we're looking for a Service Engineer whos ready to bring their expertise in radiology equipment and CADCAM to a dynamic, fast-paced environment. If you're passionate about solving technical challenges and providing top-notch customer support, you'll fit right in at UDL. you'll be responsible for handling all technical queries related to radiology equipment, providing on-site support, and ensuring customers receive the highest level of service.

Responsibilities:

Provide technical support for customers regarding radiology equipment, including CBCT, OPG, X-ray and RVG.
Install, maintain, and repair radiology equipment, ensuring it operates smoothly.
Troubleshoot and resolve technical issues promptly, maintaining high-quality support at all times.
Interact with customers professionally, keeping them updated on the status of installation and repairs.
Test and measure equipment to ensure proper functionality and high-quality service.
Manage and oversee the AMC (Annual Maintenance Contract) process, ensuring timely renewals and providing excellent customer service.
Attend to preventive maintenance and breakdown calls, ensuring all issues are addressed effectively.
Manage your time we'll, ensuring all tasks are completed efficiently and to the highest standards.
Collaborate with the team to develop problem-solving strategies and provide reliable solutions.

Qualifications:

Educational background: B.Tech/ Diploma
Experience: 2-8 years of hands-on technical experience with radiology equipment or CADCAM.
Skills: Strong communication and presentation skills are a must for interacting with customers and clients.
Technical Expertise: Must have experience in installation, maintenance, and repair of radiology equipment.
Proficient in MS Office (Word, Excel, PowerPoint) and familiar with ERP software.
Problem-solving and time management skills are essential.

Location:

Chennai, Madurai, Coimbatore

Compensation

: Competitive salary based on experience, with performance-based incentives to reward your contributions.

Role: Service Engineer

Industry Type: Medical Devices & Equipment

Department: Customer Success , Service & Operations

Employment Type: Full Time, Permanent

Role Category: After Sales Service & Repair

Education

UG: Diploma in Electrical, Electronics/Telecommunication, B.Tech/B.E. in Electronics/Telecommunication, Electrical and Electronics, Electrical

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Service Engineer Radiology/ Clinical Goa/ Kolhapur