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Johnson Controls
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Service Engineer

Service Engineer

Johnson Controls

2 - 11 years

4 - 5 Lacs

Mumbai

Posted:4 hours ago| Platform:

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Skills Required

Relationship management Root cause analysis Technical services Customer satisfaction Electronic components OEM Technical Lead Troubleshooting Preventive maintenance

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title HVAC Specialist Engineer Job Summary The primary responsibility of the HVAC - chiller Specialist Engineer is to manage major technical services York chillers. This includes attending to breakdown complaints, conducting root cause analysis, troubleshooting, and performing preventive maintenance on York chillers electronic components, Mechanical components, The ideal candidate will have hands-on experience with chiller services and will ensure customer satisfaction through excellent service and relationship management.

Key Responsibilities

Handle major medchanical/electriucal, Instruments & technical cases for York chillers.
Attend to breakdown complaints and perform root cause analysis.
Troubleshoot and perform preventive maintenance of York chillers.
Maintain strong customer relationships and ensure utmost customer satisfaction.
Generate L&M business and ensure timely completion of all activities as per the contract scope of work.
Work with Johnson Controls (York) products and other JC controls products.
Lead technical efforts in expanding the existing service business and creating L&M opportunities for growth.

Required Qualifications

3+ years of experience in chillers specially with chillers.
Hands-on experience in handling and troubleshooting of chillers , electronics and VFD equipment.
Technical skills in chillers, especially in screw and centrifugal chillers.
Strong customer focus and excellent communication skills.
High integrity and trustworthiness.
Ability to organize and prioritize tasks effectively.
Interpersonal savvy and action-oriented mindset.

Preferred Qualifications

Experience with York chillers or a similar position with another OEM.
Familiarity with York Chillers products.
Proven track record of generating L&M busines

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Johnson Controls

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Service Engineer