Service Engineer

Emerson

2 - 4 years

4 - 6 Lacs

vadodara

Posted:2 weeks ago| Platform:

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Skills Required

erection commissioning career development customer service professional change management focus control valves product control customer service medical insurance sales accounting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Servicing all types of Regulators, Breather valve/flame arrestor/Cryogenic/Steam Product/ Control Valves/Instruments as per customer requirement.
Serve current and future customer service requirements by establishing personal rapport with potential and actual customers and others in a position to understand service requirements.
Provides on-site service (onshore & offshore), technical and engineering information by answering questions and requests.
Customers sites walk downs are required for our product, Installed Base Mapping,
Customer maintenance schedule tracking.
Ensure all service jobs to be completed within customer requirements,
Customer Site Walk downs (site surveys) and site surveys for installing base mapping.
Knowledge of different type valves and instruments.
Traveling on-site to troubleshoot the issues & Good Workmanship on time as client requirement.
Strive to support customers during emergency situations. Providing a high level of customer service
Supporting customers through technical and administrative activities.
Understanding customer needs and concerns.
Creating and submitting service reports timely, as well as keeping a customer complaint support register.
Maintain current MRO sales accounts (product, spares, and service) and engage with clients on a regular basis to build and maintain positive relationships.

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