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0.0 - 2.0 years
2 - 4 Lacs
Kottayam
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations. - Adhere to grooming standards, punctuality, and conduct expectations as defined by the organization. - Support smooth departmental handovers and communicate effectively with colleagues and supervisors. - Monitor supplies or inventory where applicable and inform the supervisor about shortages or requirements. - Respond promptly to instructions and feedback from trainers or team leaders, demonstrating willingness to learn and improve. - Maintain a learning log or progress sheet as part of the apprenticeship program requirements. Areas of Responsibility An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. - Keen interest in hospitality and service excellence - Guided by a contract of apprenticeship under the Apprentices Act, 1961 Required Qualifications Work Experience Not Applicable Languages Needed in Position Not Applicable Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Equal Opportunities Employment at IHCL .
Posted 2 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Pune
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations. - Adhere to grooming standards, punctuality, and conduct expectations as defined by the organization. - Support smooth departmental handovers and communicate effectively with colleagues and supervisors. - Monitor supplies or inventory where applicable and inform the supervisor about shortages or requirements. - Respond promptly to instructions and feedback from trainers or team leaders, demonstrating willingness to learn and improve. - Maintain a learning log or progress sheet as part of the apprenticeship program requirements. Areas of Responsibility An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. - Keen interest in hospitality and service excellence - Guided by a contract of apprenticeship under the Apprentices Act, 1961 Required Qualifications Work Experience Not Applicable Languages Needed in Position Not Applicable Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Equal Opportunities Employment at IHCL .
Posted 2 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Hyderabad
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations. - Adhere to grooming standards, punctuality, and conduct expectations as defined by the organization. - Support smooth departmental handovers and communicate effectively with colleagues and supervisors. - Monitor supplies or inventory where applicable and inform the supervisor about shortages or requirements. - Respond promptly to instructions and feedback from trainers or team leaders, demonstrating willingness to learn and improve. - Maintain a learning log or progress sheet as part of the apprenticeship program requirements. Areas of Responsibility An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. - Keen interest in hospitality and service excellence - Guided by a contract of apprenticeship under the Apprentices Act, 1961 Required Qualifications Work Experience Not Applicable Languages Needed in Position Not Applicable Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Equal Opportunities Employment at IHCL .
Posted 2 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Pune
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations. - Adhere to grooming standards, punctuality, and conduct expectations as defined by the organization. - Support smooth departmental handovers and communicate effectively with colleagues and supervisors. - Monitor supplies or inventory where applicable and inform the supervisor about shortages or requirements. - Respond promptly to instructions and feedback from trainers or team leaders, demonstrating willingness to learn and improve. - Maintain a learning log or progress sheet as part of the apprenticeship program requirements. Areas of Responsibility An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. - Keen interest in hospitality and service excellence - Guided by a contract of apprenticeship under the Apprentices Act, 1961 Required Qualifications Work Experience Not Applicable Languages Needed in Position Not Applicable Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Equal Opportunities Employment at IHCL .
Posted 2 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Theog, Shimla
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations. - Adhere to grooming standards, punctuality, and conduct expectations as defined by the organization. - Support smooth departmental handovers and communicate effectively with colleagues and supervisors. - Monitor supplies or inventory where applicable and inform the supervisor about shortages or requirements. - Respond promptly to instructions and feedback from trainers or team leaders, demonstrating willingness to learn and improve. - Maintain a learning log or progress sheet as part of the apprenticeship program requirements. Areas of Responsibility An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. - Keen interest in hospitality and service excellence - Guided by a contract of apprenticeship under the Apprentices Act, 1961 Required Qualifications Work Experience Not Applicable Languages Needed in Position Not Applicable Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Equal Opportunities Employment at IHCL .
Posted 2 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Hyderabad
Work from Office
","uitype":5501,"value":" Introduction: Established in 1993, YRGCARE is a premier non-government organization providing comprehensive HIV services in India. Its objective is to provide prevention, care, support, and treatment services for people living with HIV/AIDS, to prevent new infections, and to ensure that patients and their families are treated with dignity. Summary of Key Functions:\\ The Peer Educator will be responsible for supporting the outreach team in planning of service delivery by the project. The peer educators would be responsible to identify individual or groups who are at risk of HIV/AIDS and their partners who require services including the networks. Peer educator will make inroads to these networks and motivate them to use condoms, recognize the need for regular medical checkup and visit to preferred providers or clinics, recognize the need for HIV testing and safe disposal of used condoms/needles and syringes. Will motivate the individuals or groups to improve their self-esteem and communities to access services and other social development benefits Duties and Responsibilities: Planning and Management The Peer Educator along with other project staffs would be responsible for preparing micro- plans, calculate demand analysis of various commodities Prepare weekly / monthly action plan for each hotspot and area, ensure supply of needles/syringes, condoms, lubes, BCC materials adequately for each cover. Should discuss with the community members and other stakeholders in preparing micro plan ensuring that field level support is ensured for smooth implementation of the project. Should ensure follow up of STI cases, HIV positive cases, home visit to HRGs who have not turned up for RMC or HIV testing. Advocacy and Networking Will discuss and rope in support of the stakeholders in smooth implementation of the Programme in the area. Will be working with various power structures within and outside the community and would ensure their effective participation in the Programme. Will identify and use preferred providers for delivering the project services after due training by SACS or DAPCU or TSU Plan community engagement with community groups and ensure that 50% of the community is engaged with our program services. Conduct peer outreach in communities, hotspots, clinics, or shelters to deliver HIV/AIDS prevention messages. Provide accurate information on HIV transmission, prevention (including PrEP and condom use), testing, and treatment adherence. Distribute prevention materials such as condoms, lubricants, and informational brochures. Facilitate or support educational sessions, workshops, and community meetings. Refer individuals for HIV testing, STI screening, ART initiation, mental health services, or substance use treatment as needed. Provide ongoing support to clients living with HIV to ensure ART adherence and retention in care. Keep detailed records of outreach activities and report regularly to supervisors. Maintain confidentiality and promote a stigma-free, inclusive environment. Participate in regular training, supervision, and program evaluations. Commodity Supplies and Management Will support the ORW will maintain records of free condoms or needles and syringes on lubes received from the project and distributed by self or peer educators Reporting: Provide data/information required for preparation of reports Requirements: Preferably should be literate with good knowledge of the local community and for FSW, MSM and TG / Hijra PEs should be from the same target group. In case of Migrants project -40% of the total peers should be from the community which represent highest number of migrants from source States. In case of truckers\u2019 project -40% of the total peers should be ex-truckers or helpers and are currently in the profession or are working with any other jobs. In case of IDU or FIDU projects - ex-users or community members be preferred. The peer educator selection should be done through a process of peer progression among the volunteers who are associated with the project by way of helping in community sensitization, clinic services. The peer educators should be from the community in terms of their occupation, typology and age groups. Stakeholders, pressure groups or members of power structures, family members of the target population should not be preferably be engaged as peer educators. Equal Opportunity Employer: \u200b YRGCARE is an equal-opportunity employer. At YRGCARE, we are committed to supporting inclusion and diversity as part of our values. We actively celebrate employees\u2019 different abilities, sexual orientations, ethnicity, faith, and gender. Our employees are provided with equal opportunities to those who are from different races, communities, experiences, backgrounds, and sexual orientations. Our employees are people with different strengths, experiences, and backgrounds, who share a passion for improving peoples lives. "}}] , "isMobile":false , "iframe":"false" , "jobType":"Full time","applyName":"
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Interested can call or whats app on 7022660333. An IP (Inpatient) Coordinator in a hospital manages the flow of patients admitted for inpatient care, ensuring a smooth and efficient admission, stay, and discharge process. They act as a central point of contact for patients, families, and healthcare professionals, facilitating communication and coordinating various aspects of patient care. An Outpatient (OP) Coordinator in a hospital oversees the daily operations of the outpatient department (OPD), ensuring smooth patient flow, efficient service delivery, and a positive patient experience. They manage patient registration, appointment scheduling, and follow-up, while also addressing patient inquiries and resolving issues. They also monitor wait times and work to minimize delays. Responsibilities Key Responsibilities OP Coordinator: Facilitating patient registration and check-in processes. Scheduling appointments (new and follow-up). Directing patients to the appropriate departments or staff. Managing patient flow and minimizing wait times. Operational Oversight: Ensuring efficient service delivery within the OPD. Monitoring and managing queues at various points (e.g., billing, registration). Addressing patient inquiries and resolving issues. Maintaining a clean and organized OPD environment. Coordinating with other departments and staff (e.g., nurses, doctors). Ensuring all SOPs are followed. Identifying and addressing potential issues or delays proactively. Working to improve patient satisfaction and experience. May be involved in quality improvement initiatives. Providing information to patients about services and procedures. Communicating with patients about delays or other issues. Maintaining clear communication with all relevant stakeholders. May be involved in training and supervising other staff. Technical Skills: Proficiency in hospital information systems (HIS) and other relevant software. Basic understanding of medical terminology. May be required to use self-service kiosks. Skills and Qualifications: Communication Skills: Excellent verbal and written communication skills are essential for interacting with patients, staff, and other stakeholders. Organizational Skills: Strong organizational skills are needed to manage multiple tasks and priorities effectively. Problem-Solving Skills: The ability to identify and resolve issues quickly and efficiently is crucial. Customer Service Skills: A patient-centered approach and the ability to provide excellent customer service are essential. Interpersonal Skills: The ability to work effectively with a diverse range of people is important. Technical Skills: Proficiency in hospital information systems and other relevant software is often required. Knowledge of Healthcare: Understanding of healthcare regulations, patient safety protocols, and quality improvement initiatives is beneficial. Experience: Previous experience in a similar role within a hospital or healthcare setting is often preferred. Key Responsibilities IP Coordinator : Patient Admission and Discharge: Coordinating the admission process for inpatients, including verifying insurance, obtaining necessary documentation, and assigning beds. Assisting with the discharge process, ensuring all necessary paperwork and arrangements are in place. Patient Care Coordination: Monitoring patient progress throughout their stay, addressing any concerns or issues that arise, and facilitating communication between patients, families, and healthcare teams. Communication and Liaison: Serving as a point of contact for patients, families, and hospital staff, communicating relevant information and ensuring effective coordination between various departments. Record Management: Maintaining accurate and up-to-date patient records, including admission details, medical histories, and care plans. Problem Solving and Conflict Resolution: Addressing patient complaints and concerns, mediating conflicts, and facilitating resolutions. Quality Improvement: Identifying opportunities for improving patient care processes and workflows, and contributing to quality improvement initiatives. Financial Counseling: Providing financial counseling to patients and families regarding treatment costs and payment options. Ensuring Patient Satisfaction: Managing patient expectations, ensuring they are satisfied with the services provided, and addressing any issues that may impact their experience. Compliance and Reporting: Ensuring adherence to hospital policies and procedures, and preparing reports on patient flow, bed management, and other relevant metrics. Skills and Qualifications: Excellent communication and interpersonal skills. Strong organizational and time management abilities. Ability to work independently and as part of a team. Problem-solving and conflict-resolution skills. Knowledge of medical terminology and hospital procedures. Proficiency in using electronic health record systems and other relevant software. Experience in a healthcare setting is often preferred.
Posted 2 weeks ago
1.0 - 6.0 years
7 - 11 Lacs
Bengaluru
Work from Office
About The Role Project Role : Tech Delivery&Op Excellence Practitioner Project Role Description : Understand how to deliver value to clients, and use that commercial competency to apply methods or certifications appropriately. Attention to detail and deep expertise allow them to see inherent risks or improvement opportunities that others may not. Work directly with client teams to ensure a high standard of delivery and operational excellence are met. Must have skills : Governance Risk Compliance (GRC) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery & Op Excellence Practitioner, you will understand how to deliver value to clients and apply methods or certifications appropriately. Attention to detail and deep expertise allow you to see inherent risks or improvement opportunities that others may not. Work directly with client teams to ensure a high standard of delivery and operational excellence are met. Key responsibility:- Risk and Compliance senior Analyst works with the Application service delivery organization and other compliance related functions to help:- Perform audits/reviews to assess risks in Application development and maintenance service environment- Manage risk in Application development and maintenance service to an acceptable level - Increase the level of awareness of and compliance with policy and process related matters - Support successful completion of various external compliance certification programs and internal compliance assessments- Introduce continual improvement including lessons learned from matters requiring intervention- This successful candidate for this role will be a member of a dedicated team operating a Controls and Compliance function, which will perform audit style reviews of Application Development & Maintenance Services outsourcing engagements covering compliance matters and operational service management and service delivery good practice.Must-Have Skills/ Qualifications:- Minimum of 1-year experience in Auditing principles and practices (sample qualifications*:CISA, ISO 27001 Lead Auditor)- Minimum of 1-year experience in Application security/audit roles in Application development & maintenance service industry(sample qualifications*:EC-Councils CASE (Certified Application Security Engineer), CEH(Certified Ethical Hacker), - Agile Methodology( Certified Scrum Master), DevOps Certification, CMMI for Development- Knowledge of secure SDLC models, secure coding standards, OWASP Top 10, threat modeling, SAST(Static Application security testing), DAST (Dynamic Application security testing), single sign on, Encryption - Minimum of 1-year experience in Operational compliance requirements)- Contract Management / Service Reporting(including Service Level Agreements and Operational Level Agreements)- Risk management or assessment (sample qualification*:CRISC)- Knowledge of cloud environment and services (sample qualification*:Microsoft Azure/AWS/Google Certifications)- Team and stakeholder managementNice-to-Have Skills/ Qualifications:- Data privacy and protection (sample qualifications*:CIPM, CIPT, CIPP)- CISSP*, CISM*, CISA*, CCSK*, CCSP*- SOC1 and SOC2 (SSAE16 / ISAE3402) awareness- Business Continuity and Disaster Recovery awareness (ISO 22301) Professional Attributes:1:Good communication2:Teamwork3:Problem Solving Capabilities4:Work Planning and Management 5:Quick Learner6:Eager to take on responsible task7:Dedicated and Focused Educational Qualification:1:MBA-Information Security/ IT2:BE/B-Tech with CS/IT/related domain3:BSc- IT Additional Information:(i.e., travel, overtime %)1:Occasional within country travel 2:Flexibility in working hours Qualification 15 years full time education
Posted 2 weeks ago
0.0 - 1.0 years
3 - 7 Lacs
Bengaluru
Work from Office
About The Role Skill required: Talent Acquisition - HR Delivery Strategy Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCandidates with End to End Recruitment experience - Domestic/International MarketA set of processes to design, develop and implement an HR Delivery Strategy to support the end to end employee experience across lifecycle. What are we looking for Problem-solving skillsWritten and verbal communicationAbility to work well in a teamAdaptable and flexibleCommitment to quality Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
5.0 - 8.0 years
20 - 25 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Business Analyst responsible for managing and streamlining operations for specific event management platforms Stova for lead retrieval, Cvent for regional field events platform and Event base for Events Mobile App ensuring regulatory compliance and improving service delivery for major Cisco events like Cisco Live, Partner Summit, and GSX They also oversee the integration of lead capture systems, ensuring seamless data transfer to Ciscos CRM and compliance with privacy regulations Additionally, they manage project delivery, including wayfinding solutions and platform consolidations, while handling competitor analysis and backlog management to optimize event technology and operations
Posted 2 weeks ago
6.0 - 10.0 years
20 - 25 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Whats this role about? Service Delivery AVP position. 20+ Experience in managing Global Delivery in Cloud, Infrastructure and Security Services Heres how youll contribute: Youll do this by: Core Skills: Desired Skills: How we d like you to lead: Advantage Zensar We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and competitive. We focus on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for high-growth companies looking to disrupt through innovation and velocity. Zensar Technologies is an Equal Employment Opportunity (EEO) and Affirmative Action Employer, encouraging diversity in the workplace. Please be assured that we will consider all qualified applicants fairly, regardless of race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. Zensar is a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing. We put our people and customers at the center of everything that we do. Our core values include: Putting people first Client-centricity Collaboration Grow. Own. Achieve. Learn. with Zensar
Posted 2 weeks ago
9.0 - 12.0 years
3 - 7 Lacs
Gurugram
Work from Office
About The Role Skill required: Chat - Service Desk Non-Voice Support Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 9 to 12 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Proactive and inquisitive candidate required with clear and precise communication, written and oral skillsMarket /vertical knowledge of Retail and Sales Domain knowledge of International Chat/Voice Service with experience in managing Customer experience metrics with upsell/cross sell Analytical skills required with an eye for detailJob requires the candidate to be assertive or influence people, probe for responses and empathize with customersTeam Building - Ability to coach, connect and motivate team members Years of Experience:9 to 12 yearsVertical Experience Retail with sales background ( 1 to 2 years )Span of control 150 FTENight shift with brick and mortar setup ( in office ) Roles and Responsibilities: Manage project & client SLAs/KPIsManage a team of 150 FTE and set of Senior Team Leads /Team LeadsDrive employee morale, performance and productivity Manage shrinkages and attrition as per the capacity planWeekly and Monthly review of performance trends for the span and initiate action plansMentor and groom direct reportees on goal setting, RCA and coaching methodologyBe part of client strategic discussions to plan for way ahead for the businessDrive Value Add and cost initiatives Associate Ops Manager will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. He will also be responsible for closing the fault and complaints within SLA s Qualification Any Graduation
Posted 2 weeks ago
10.0 - 14.0 years
3 - 7 Lacs
Chennai
Work from Office
About The Role Skill required: Commercial Banking Operations - Core Banking Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Develop and deliver core banking solutions for the applications that process the essential functions of banks, including account management, interest calculations, cash deposits and withdrawals processing, customer management and product management. " What are we looking for "Should be able to review the US financial statements of the borrowers/guarantors, calculate/interpret the financial ratios.Understand functions like servicing, collateral management function within Banking OperationsUnderstand the type of facilities and exposure of the borrower to asses the Loss Given Default and the Probability of Default. Should have knowledge of financials ratios impact on the overall performance.Identify the Risk associated with the borrowers and mention it accordingly in the review along with the possible mitigants with justification. Performing assignments/deals/tasks of moderate complexityWorking with limited supervision, Performing tasks with some degree of independent decision making, Ability to take judgment callsContributes to cycle time improvement and efficiency of the teamCommunicating in correct English with clients, both orally and written. Analytically sound to take decisions on effectiveness of Controls. Advanced Proficiency required in English Language to create documentation.Perform assignments/deals/tasks of high complexity and resolving queriesAbility to interact with Clients on weekly calls and explain Issue Management process.Need to hold monthly meaningful conversations with team members to discuss performance, coaching and feedback, training needs, and career discussions.To monitor & drive team performance, including throughput and quality as per defined metricsWill be provided with minimal guidance when determining methods and procedures on new assignmentsShould be able to manage medium-small sized teams and should be able to deliver the expected outcome Please note this role may require to work in night / rotational shifts" Roles and Responsibilities: "In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification Any Graduation
Posted 2 weeks ago
3.0 - 5.0 years
6 - 10 Lacs
Chennai
Work from Office
About The Role Skill required: Com.Bkg- Commercial Real Estate - Real Estate Due Diligence Designation: Banking Advisory Analyst Qualifications: BCom/Master of Business Administration/ICWA(Inter) Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Identify and assess, prevent and mitigate and account to provide reasonable measures to adapt before executing an agreement in relation to the real estate and immovable property. Valuation of commercial real estate using software like Argus, extracting key information from lease agreements (including amendments) and rent rolls. What are we looking for 1.Understand the Commercial Real Estate Market USA2.Need to understand Rent Roll / Income & Expenses Statement3.Hands on experience on Financial Statement Analysis 4.Should be experience in preparing Risk Rating Memo (Annual Review)5.Should have strong communication and email writing skills6.Should be well versed with basics of Excel Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom,Master of Business Administration,ICWA(Inter)
Posted 2 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Noida
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Careers at IHCL At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity. Job Objective An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations. - Adhere to grooming standards, punctuality, and conduct expectations as defined by the organization. - Support smooth departmental handovers and communicate effectively with colleagues and supervisors. - Monitor supplies or inventory where applicable and inform the supervisor about shortages or requirements. - Respond promptly to instructions and feedback from trainers or team leaders, demonstrating willingness to learn and improve. - Maintain a learning log or progress sheet as part of the apprenticeship program requirements. Areas of Responsibility An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. - Keen interest in hospitality and service excellence - Guided by a contract of apprenticeship under the Apprentices Act, 1961 Required Qualifications Work Experience Not Applicable Languages Needed in Position Not Applicable Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Equal Opportunities Employment at IHCL At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.
Posted 2 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Bargarh, Manali, Chennai
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Careers at IHCL At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity. Job Objective An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance, such as guest check-in/check-out, room cleaning, food service, administrative support, or kitchen prep, depending on the assigned department. - Follow all Standard Operating Procedures (SOPs) related to service delivery, cleanliness, safety, and quality. - Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies. - Engage professionally with guests and internal stakeholders to ensure a positive service experience. - Attend and participate in departmental briefings, on-the-job trainings, and workshops to enhance understanding of hotel operations. - Adhere to grooming standards, punctuality, and conduct expectations as defined by the organization. - Support smooth departmental handovers and communicate effectively with colleagues and supervisors. - Monitor supplies or inventory where applicable and inform the supervisor about shortages or requirements. - Respond promptly to instructions and feedback from trainers or team leaders, demonstrating willingness to learn and improve. - Maintain a learning log or progress sheet as part of the apprenticeship program requirements. Areas of Responsibility An apprentice will support daily departmental activities and gain hands-on experience in a hotel. This role is designed to provide foundational knowledge of hospitality operations through structured training, job rotation, and on-the-job learning under supervision. - Keen interest in hospitality and service excellence - Guided by a contract of apprenticeship under the Apprentices Act, 1961 Required Qualifications Work Experience Not Applicable Languages Needed in Position Not Applicable Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Equal Opportunities Employment at IHCL At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.
Posted 2 weeks ago
10.0 - 14.0 years
7 - 11 Lacs
Gurugram
Work from Office
About The Role Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: Service Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Ability to manage multiple stakeholdersAbility to perform under pressureAgility for quick learningProblem-solving skillsStrong analytical skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
15.0 - 20.0 years
6 - 10 Lacs
Bengaluru
Work from Office
About The Role Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Business Continuity and Disaster Recovery (BCDR) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastructure service management lifecycle, ensuring that client satisfaction is maintained while effectively managing risks associated with services. You will provide operational support to ensure that production systems and devices remain online and available, contributing to the overall efficiency and reliability of IT services. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor and evaluate team performance to ensure alignment with organizational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Continuity and Disaster Recovery (BCDR).- Strong understanding of risk management principles and practices.- Experience with incident management and service continuity planning.- Familiarity with IT service management frameworks such as ITIL.- Ability to analyze and interpret data to inform decision-making. Additional Information:- The candidate should have minimum 7.5 years of experience in Business Continuity and Disaster Recovery (BCDR).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
10.0 - 15.0 years
3 - 7 Lacs
Gurugram
Work from Office
About The Role Skill required: Procure to Pay - Payment Processing Operations Designation: Service Delivery Ops Associate Manager Qualifications: BCom/CA Inter Years of Experience: 10 to 15 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Manage Account Payable team, responsible for overall operations for region aligned. Implementing process controls, identifying process failures and fix the process. What are we looking for Accounts Payable ProcessingAccounting ReconciliationAbility to establish strong client relationshipProblem-solving skillsDetail orientationAbility to work well in a teamCommitment to qualityTeam ManagementEstablish great working relationship with the client.To act as single point of contact for all client escalations. Roles and Responsibilities: Oversee the end-to-end accounts payable process including invoice receipt, coding, approvals, and payment processing.Manage and mentor the AP team, including work alocation, training, and performance evaluations.Ensure timely and accurate processing of vendor invoices, employee expense reports, and payments.Ensure compliance with internal controls, company policies, and relevant financial regulations.Review and analyze AP aging reports and ensure timely resolution of outstanding items.Collaborate with Procurement and other departments to streamline processes and improve vendor experience.Support month-end and year-end close processes including accruals and reconciliations.Develop and maintain standard operating procedures (SOPs) for AP operations.Identify opportunities for process automation and efficiency improvements.Assist with internal and external audits by providing required documentation and explanations. Qualification BCom,CA Inter
Posted 2 weeks ago
5.0 - 10.0 years
3 - 7 Lacs
Bengaluru
Work from Office
About The Role Skill required: Procurement Operations - Procurement Management Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: Experienced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Procurement vertical and help us in the process of finding and agreeing to terms, and acquiring goods, services, or works from an external source, often via a tendering or competitive bidding process. Procurement is used to ensure the buyer receives goods, services, or works at the best possible price when aspects such as quality, quantity, time, and location are compared What are we looking for Basic QualificationsMinimum of 5 years experience in sourcing, contract negotiations and supplier management in the Contingent Labor / HR-Recruiting / Professional Services category. Proven knowledge of Procurement methodology and sourcing execution with demonstrated success negotiating purchasing agreements with suppliers in Contingent Labor / HR-Recruiting category. Good understanding of contingent labor-related legal landscape - employment law, immigration procedures, work visa classifications, and employment arrangements, etc. Ability to manage multiple projects and prioritize tasks appropriately Comfortable navigating in a multicultural and broad environment and with all levels of the organization Good stakeholder management, relationship building and communication skills aligned to a proactive customer-focused approach(experience managing stakeholders in another country/culture preferred) Forward and solution minded, team player and with the ability to self-manage Comfortable working in a matrix type organization Ability to travel 10% of time. Professional Skill Good communication skills - written and verbal including formal presentation skills. Good analytical and problem-solving skills. Good multi-tasking skills. Good multi-phase project management skills. Attention to detail. Good proficiency in Microsoft Excel, PowerPoint, and Word. Adaptable communication ability to conform to the varied corporate cultures and organizational structures of our customers. Independent self-starter who thrives on challenge and delivering Strong results. Possess a desire to learn and deliver as a true team player. Required Skills: Knowledge of Labor Legislation Contract Knowledge Project Management knowledge Language English Roles and Responsibilities: The Procurement Sourcing & Contracting CL9 willSupport complex sourcing exercises and lead smaller RFIs and RFPs in the delivery of the category strategy and market unit objectives. Support upfront market research and supplier identification for category projects Communicate with stakeholders to ensure delivery is aligned to procurement and stakeholder objectives. Work collaboratively with suppliers and stakeholders to communicate and support sourcing and category management activities. Provide analysis for necessary sourcing activities to maintain the competitiveness of category contracts. Build relationships with suppliers to support their effective delivery in the category. Contribute to KPI reporting of supplier performance finding opportunities for data to improve the delivery of our category strategy. Perform total cost of ownership analyses for the evaluation of continuous cost improvement projects. Gather monthly performance-related data and prepares executive reports and presentations. Support supply market research for your category Support sales & business development, spend & contract analysis, and category planning activities. Perform numerous complex problem-solving functions to ensure customer satisfaction with Accentures services. Ensure communication flows between the relevant functions to deliver business objectives. Develop good working relationships with stakeholders at both the global and market unit level. Qualification Any Graduation
Posted 2 weeks ago
2.0 - 4.0 years
17 - 22 Lacs
Gurugram
Work from Office
About The Role Skill required: Chat - Service Desk Non-Voice Support Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 12 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Proactive and inquisitive candidate required with clear and precise communication, written and oral skillsMarket /vertical knowledge of Retail and Sales Domain knowledge of International Chat/Voice Service with experience in managing Customer experience metrics with upsell/cross sell Analytical skills required with an eye for detailJob requires the candidate to be assertive or influence people, probe for responses and empathize with customersTeam Building - Ability to coach, connect and motivate team membersAI Orientation along with functional knowledge of analytical tools would be preferredSix Sigma and quality tools certification would be desiredStrategic planning to take the business to the next level Years of Experience:12 to 18 yearsVertical Experience Retail with sales background ( 2 to 4 years )Span of control 300-400 FTENight shift with brick and mortar setup ( in office ) Roles and Responsibilities: Manage project & client SLAs/KPIsManage people initiatives to ensure that the knowledge within the team is as per client expectationsMonthly review of performance trends for the span and initiate action plansMentor and groom direct/indirect reportees to take additional responsibilitiesBe part of client strategic discussions to plan for way ahead for the businessDrive Value Add and cost initiatives Ops Manager will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. He will also be responsible for closing the fault and complaints within SLA sIn this role you are required to identify and assess complex problems for area(s) of responsibilityThe individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant mattersStrong Operational governance in managing performance, people and financialsIndividual manages large teams and/or work efforts (if in an individual contributor role) at a client or within AccenturePlease note that this role may require you to work in rotational shifts and night shifts with work at office set up Qualification Any Graduation
Posted 2 weeks ago
4.0 - 6.0 years
1 - 5 Lacs
Bengaluru
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applications they utilize. Your day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your exceptional communication skills to provide high-quality support, accurately diagnosing issues and crafting effective solutions based on your extensive product knowledge. Your role is crucial in maintaining the integrity and performance of our world-class systems, ensuring client satisfaction and operational excellence. Professional Attributes:A:Good verbal and written communication skills to connect with customers at varying levels of the organizationB:Ability to operate independently and make decisions with little direct supervisionC:Ensures that cases raised to the queue are treated with priority and handled within the specified SLA metrics. Roles & Responsibilities:A:Should have 4 to 6 years of experience in managing/configuring, Cisco ISE (TACACS/RADIUS), ARUBA ClearPass, ForeScout. Experience and Hands-on experience in NAC based solution,B:Expert knowledge in Security Identity Services Engine & Access Management (ISE/IAM) infrastructure and ForeScout Tools.C:Knowledge of Incident, Problem, change management process in enterprise environment.D:Knowledge and Hands-on experience on 802.1x authentication, MAB based authentication, Cisco ISE policy management , code patching, code upgrade, Integration with External Identity Appliance , Vendor support( working with TAC to get vendor support ) , Infrastructure knowledge , Certificate management/CSR renewal.E:Proficient at troubleshooting L2/L3 issues for LAN, WAN.F:Support and resolve PCI compliance regulations as related to the Client's global networkG :Should be open to work in 24/7 shifts.- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate training sessions for team members to enhance their understanding of system functionalities.- Develop and maintain comprehensive documentation of client interactions and resolutions to improve service delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with troubleshooting network connectivity issues.- Familiarity with network monitoring tools and techniques.- Ability to implement and manage network security measures. Additional Information:- The candidate should have minimum 4 to 6 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
5 - 9 Lacs
Bengaluru
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Program Project Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions, and ensuring that applications function seamlessly to support business objectives. You will engage in problem-solving activities, manage project timelines, and contribute to the overall success of application development initiatives. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with business goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Program Project Management.- Strong organizational and time management skills.- Ability to manage multiple projects simultaneously.- Excellent communication and interpersonal skills.- Experience with project management tools and methodologies. Additional Information:- The candidate should have minimum 7.5 years of experience in Program Project Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
5 - 9 Lacs
Bengaluru
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Program Project Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and guidance to team members while continuously seeking opportunities for improvement in application development processes. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with business goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Program Project Management.- Strong organizational and planning skills to manage multiple projects effectively.- Excellent communication skills to convey complex ideas clearly.- Ability to work collaboratively in a team-oriented environment.- Experience with project management tools and methodologies. Additional Information:- The candidate should have minimum 7.5 years of experience in Program Project Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
15.0 - 20.0 years
6 - 10 Lacs
Bengaluru
Work from Office
About The Role Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Business Continuity and Disaster Recovery (BCDR) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastructure service management lifecycle, ensuring that client satisfaction is maintained while effectively managing risks associated with services. You will provide operational support to ensure that production systems and devices remain online and available, contributing to the overall efficiency and reliability of IT services. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor and evaluate team performance to ensure alignment with organizational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Continuity and Disaster Recovery (BCDR).- Strong understanding of risk management principles and practices.- Experience with incident management and service continuity planning.- Familiarity with ITIL framework and best practices.- Ability to analyze and improve service delivery processes. Additional Information:- The candidate should have minimum 7.5 years of experience in Business Continuity and Disaster Recovery (BCDR).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
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