Posted:1 day ago|
Platform:
On-site
Full Time
We are looking for **Service Coordinator (Female Candidate) for our company Apple Energy Pvt Ltd located in CBD Belapur
Experience : Minimum 6 months
Qualification : Graduate
Salary : Depend on experience
Job Responsibilities
1.Manage and respond to incoming customer service requests via call/mail update them into the company’s CRM system.
2.Schedule and coordinate service technicians’ visits
3.Handling the customers queries,complaints. Investigate and generate the ticket in CRM and update the status on regular basis.
4.Coordinate between customers, field technicians, and internal departments like logistics, accounts and sales to ensure prompt resolution.
5.Track spare parts availability, raise requisitions, and expedite deliveries when needed.
6.Provide regular updates to customers on service status and expected timelines.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Schedule:
Work Location: In person
Speak with the employer
+91 7777054679Expected Start Date: 04/08/2025
Apple Energy Pvt Ltd
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