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Service Assistant

Service Assistant

Winner Screen

1 - 3 years

3 Lacs

Navi Mumbai Rabale

Posted:2 months ago| Platform:

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Skills Required

Aftersales service Service coordination Service documentation compliance Service scheduling Preventive maintenance

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assist service engineers in the preparation, scheduling, and execution of maintenance and repair work. Coordinate with customers to arrange service visits and follow up on service-related requests. Maintain accurate records of service reports, warranty claims, and spare parts inventory. Support the documentation process for installations, maintenance, and troubleshooting activities. Help with internal logistics related to tools, parts, and equipment dispatch. Update and manage service CRM/database for tracking service history and client interactions. Communicate with internal departments (sales, production, logistics) to ensure customer requirements are met. Prepare service quotations and follow up for approvals or clarifications as needed. Ensure compliance with safety and quality standards during service activities.

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Navi Mumbai Maharashtra

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Service Assistant