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Service Assistant

Service Assistant

Winner Screen

1 - 3 years

3 Lacs

Navi Mumbai Rabale

Posted:2 weeks ago| Platform:

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Skills Required

Aftersales service Service coordination Service documentation compliance Service scheduling Preventive maintenance

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Work from Office

Job Type

Full Time

Job Description

Assist service engineers in the preparation, scheduling, and execution of maintenance and repair work. Coordinate with customers to arrange service visits and follow up on service-related requests. Maintain accurate records of service reports, warranty claims, and spare parts inventory. Support the documentation process for installations, maintenance, and troubleshooting activities. Help with internal logistics related to tools, parts, and equipment dispatch. Update and manage service CRM/database for tracking service history and client interactions. Communicate with internal departments (sales, production, logistics) to ensure customer requirements are met. Prepare service quotations and follow up for approvals or clarifications as needed. Ensure compliance with safety and quality standards during service activities.

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Printing Services

Navi Mumbai Maharashtra

51-200 Employees

8 Jobs

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John Doe

CEO
Jane Smith

Marketing Director

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