Service Assistant

Education- Dip/Degree

1–3 years of experience in sales support, coordination, or administrative roles (rental industry experience is a plus).

Strong communication and interpersonal skills.

Proficiency in MS Office (Excel, Word, Outlook) and CRM systems.

Ability to multitask, prioritize, and work under pressure.

Detail-oriented with a problem-solving mindset.

Willingness to learn and adapt in a dynamic work environment.

• Assist the rental sales team in preparing quotations, proposals, and rental agreements.
• Coordinate with customers to schedule site visits, equipment delivery, and service follow-ups.
• Maintain and update client records, contracts, and rental data in the system.
• Track rental inventory and ensure timely dispatch and return of rental equipment.
• Respond to customer inquiries via phone, email, or in-person and resolve routine issues.
• Work closely with operations and logistics teams to ensure smooth execution of rental orders.
• Generate reports on rental sales performance, customer feedback, and inventory utilization.
• Assist in preparing presentations and other materials for customer meetings.
• Support compliance by ensuring proper documentation and adherence to company policies.
• Handle basic administrative tasks such as filing, data entry, and correspondence.

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Experience:

• total work: 1 year (Preferred)

Work Location: In person