Posted:2 days ago|
Platform:
On-site
Full Time
Requirements:
1) Fresher or 1 year experience2) Bachelor's degree in instrumentation or electrical field
Roles & Responsibilities
1. Customer Support
o Greet and assist customers (in person, phone, or email).
o Record service requests, complaints, and feedback.
2. Documentation & Reporting
o Maintain service logs, job cards, and checklists.
o Update customer service records in ERP/CRM/software.
3. Coordination
o Assist service engineers with tools, spares, and materials.
o Ensure timely dispatch and tracking of service-related items.
4. Administrative Tasks
o Prepare quotations, invoices, and service-related documents.
o Maintain files, service agreements, and calibration certificates.
5. Follow-Up & Feedback
o Confirm job completion with customers.
o Collect customer feedback and escalate unresolved issues.
o Ensure high customer satisfaction and repeat business.
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Education:
Experience:
Location:
Work Location: In person
Bhoomi Analyzers
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