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MSI Communications
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Service Assistant

Service Assistant

MSI Communications

0 years

1 - 2 Lacs

india

Posted:5 hours ago| Platform: GlassDoor logo

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Skills Required

service communication support

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a dedicated and detail-oriented Service Assistant to join our team. The role involves handling customer service tasks such as mail communication, follow-up calls, warranty checking, and coordinating with internal teams to ensure smooth after-sales support.

Key Responsibilities:

Handle customer queries through email and phone calls in a professional manner.
Make follow-up calls to customers and service partners for updates.
Check and validate product warranty details.
Maintain accurate service records and documentation.
Coordinate with the service team for timely resolution of customer issues.
Assist in preparing service-related reports.
Support other administrative tasks within the service department.

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Education:

Bachelor's (Preferred)

Language:

English (Required)

Work Location: In person

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