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1.0 - 3.0 years
3 - 3 Lacs
Navi Mumbai, Rabale
Work from Office
Assist service engineers in the preparation, scheduling, and execution of maintenance and repair work. Coordinate with customers to arrange service visits and follow up on service-related requests. Maintain accurate records of service reports, warranty claims, and spare parts inventory. Support the documentation process for installations, maintenance, and troubleshooting activities. Help with internal logistics related to tools, parts, and equipment dispatch. Update and manage service CRM/database for tracking service history and client interactions. Communicate with internal departments (sales, production, logistics) to ensure customer requirements are met. Prepare service quotations and follow up for approvals or clarifications as needed. Ensure compliance with safety and quality standards during service activities.
Posted 2 weeks ago
5 - 9 years
7 - 11 Lacs
Mumbai
Work from Office
1) Handling Indian service & spares business for European CNC machines 2) Prepare quotations & related documents for private and Govt sector companies 3) Email coordination with European suppliers (CNC Machines ) Required Candidate profile coordination with service engineers for their installation & maintenance jobs making service schedules in collaboration with Sir Maintain good relations with customers
Posted 3 months ago
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