Service Ambassador

Jones Lang LaSalle (JLL)

1 - 2 years

3 - 4 Lacs

hyderabad

Posted:5 days ago| Platform:

Apply

Skills Required

printing hospitality stakeholder engagement mice customer service investment management management stakeholder management room commercial real estate

Work Mode

Work from Office

Job Type

Full Time

Job Description

Integrated Facilities Management
Facilitate unassigned seating, ensure its effectiveness and allow for long term success;
Build a greater sense of community and stakeholder engagement;
Act as owner of the space across all stakeholder groups;
Make decisions, guide behaviour, pilot adjustments and escalate issues; and
Be personable and get to know individuals.
Ownership and Stakeholder Management:-
Act as an owner of the space across all services provided;
Be personable and get to know the residents of the floor and maintain an open dialogue;
Be receptive to feedback, share it and action it;
Be an advocate for innovation, recommend enhancements to the workplace and look for opportunities to improve
collaboration;
Be empowered to make decisions, guide behaviour, and escalate issues;
Tailor tea point experiences to audiences where appropriate as directed by the client;
Look out for tailgaters or anything suspicious;
Conducts observational studies and issues surveys;
Collect feedback from the employees.
Issue monthly summary of utilization, feedback and events;
Organise events;
Keep a log of initiatives - provide an opportunity for the employees to share ideas on how increase collaboration, facilitate community events (eg. informal talks, coffee break discussions, collaborative events, lunch and learn sessions in the common areas); and
Maintain up to Floor Ambassador Files (orientation, signage, etc.) in a central repository, i.e., SharePoint.
Residence and Visitor Services :-
Build a sense of community and purpose; plans events and activities to bring everybody together;
Assist individuals to find a work station;
Proactively reach out to visitors to prepare them for the experience (e.g. finding a seat, pull printing, headsets, drawers, etc.);
Assist team administrators with briefing of new arrivals/leavers, (hires, visitors, contingents, consultants etc.) on how to Flex Work (distributes/collects all kit, assigns lockers and provides floor orientation);
Be aware of all important on-floor meetings and events and checks to make sure set-up and space is ready in advance and make sure it runs smoothly; and
Potentially provide concierge services above and beyond the normal course of duty.
Floor Aesthetics and Organization:-
Manage floor aesthetics and organization and ensure that quality of the floor does not degrade over time;
Proactively address items left in communal space/pantry/mud-room and tidies up;

More Jobs at Jones Lang LaSalle (JLL)

Analyst- Copywriter

Gurugram

1.0 - 3.0 yrs

INR 1 - 4 Lacs

Hiring For Assistant Engineering Manager For Pune Yerwada location

pune

5.0 - 8.0 yrs

INR 7 - 9 Lacs

Assistant Facility Manager - Technical (Devanahalli)

noida

5.0 - 10.0 yrs

INR 8 - 9 Lacs

Assistant Facility Manager - Technical (Devanahalli)

bengaluru

5.0 - 10.0 yrs

INR 8 - 9 Lacs

Facility Executive - Soft

chandigarh

3.0 - 6.0 yrs

INR 0 - 0 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.