Service Ambassador

Prioritising the facilities’ needs Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions and facility services are covered. Likewise, you’ll strive for continuous improvement in the process. Shift Registers for Housekeeping Shift Rosters for HK/Pantry/Office boys Client Satisfaction Closure of helpdesk complaints You’ll also keep an eye out on the property’s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you’ll manage supply and service contracts as approved by clients. Daily meeting floor Admins. Meeting End user / Line Managers & Directors for Feedback on improvement areas. Daily Round twice a day corner to corner to entire Facility. Maintain Stock at site related to HK and Pantry Consumables. Follow up weekly Movements and update to SPOC. Follow up for Daily Townhall & Client visit arrangements. Sending Daily, Weekly & monthly reports on timeline. Follow up with Scarp vendors to remove Scrap on time. Daily Manpower reports. Keep a track & Daily updates on Biometrics and Check tool. Sync up with Tech Executives on site for site specific Snags. In addition, you’ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You’ll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, you’ll take on difficult issues and seek out opportunities to improve operations. You’ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. Achieve Key Performance Indicators and Service Level Agreements targets. To provide administrative support to the Facility Management team. Implementation of client specific app-based tools.

Job Type: Full-time

Pay: ₹35,000.00 - ₹60,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Leave encashment

Ability to commute/relocate:

• Puna, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Diploma (Preferred)

Location:

• Puna, Maharashtra (Preferred)

Work Location: In person