Service Advisor

1 - 5 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Service Advisor at Bhagwat Associates in Solapur, your primary responsibility will be to provide exceptional service consultations to our valued customers. You will engage with customers, understand their service needs, and recommend necessary vehicle services to ensure optimal performance. Building lasting relationships with customers through effective communication and a customer-centric approach is key to excelling in this role. Your role will also involve preparing detailed job cards, coordinating with the service team for timely completion of services, and keeping customers informed about the status of their vehicles. Quality control and assurance are essential aspects of the position, where you will review serviced vehicles to ensure high standards are met before delivery to customers. Gathering feedback for continuous improvement and addressing customer concerns are integral parts of your responsibilities. In addition to customer interaction and service coordination, you will also provide administrative support by assisting with tasks such as finance reporting, data entry, and documentation. Flexibility is crucial as you may be required to undertake additional tasks related to dealership operations as requested by the management. To excel in this role, you should have a minimum of 1-2 years of experience in customer service or sales roles with direct customer interaction. Fluency in Marathi and Hindi along with strong persuasive communication skills will be advantageous. A customer-centric attitude, organizational skills, and basic computer proficiency are also essential for this position. Problem-solving skills and a willingness to support various administrative tasks are highly valued qualities. If you are passionate about delivering exceptional customer service, possess the necessary qualifications and skills, and are willing to support dealership operations in a dynamic environment, we invite you to apply for this full-time, permanent position at our dealership in Solapur, Maharashtra. Application Question: Do you have a degree or experience in the automotive or engineering field Education: Diploma (Required) Experience: Total work: 2 years (Preferred) Location: Solapur, Maharashtra (Required) Work Location: In person Schedule: Day shift Performance bonus Thank you for considering a career as a Service Advisor at Bhagwat Associates. We look forward to welcoming a dedicated and customer-oriented individual to our team.,

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Bhagwat Associates logo
Bhagwat Associates

Consulting

Pune

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