Title: Security Analyst (SOC & EDR) Location: Gurgaon, India Type: Hybrid (work from office) Job Description Who We Are: Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries. Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners. FAREPORTAL HIGHLIGHTS: Fareportal is the number 1 privately held online travel company in flight volume. Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Job Overview We are seeking a proactive and knowledgeable Security Analyst to join our Information Security Operations (SecOps) team . This role will focus on SOC monitoring and Endpoint Detection and Response (EDR) using SentinelOne . The ideal candidate should have solid experience in threat monitoring, incident response, and SentinelOne tool handling. Key Responsibilities: Monitor and respond to SOC alerts and security incidents in real time. Analyze logs and alerts from SIEM and SentinelOne EDR platforms. Perform incident triage , escalation, and coordination with internal teams. Troubleshoot SentinelOne-related issues , including error resolution, agent communication, and performance problems. Understand and manage SentinelOne policies , ensure proper deployment, and make necessary adjustments for better coverage. Quickly identify the root cause of issues related to endpoint protection and take corrective actions. Coordinate with the IT team for issue resolution and endpoint remediation. Collaborate with teams to reduce false positives and improve alert accuracy. Maintain incident documentation , reports, and operational dashboards. Support in threat hunting , vulnerability detection, and other BAU (Business As Usual) security tasks. Required Skills & Qualification: Bachelors/Masters Degree in Computer Science, Information Systems, Engineering. 24 years of experience in SOC operations and endpoint security monitoring. Hands-on experience with SentinelOne EDR , including troubleshooting and policy management. Good knowledge of cybersecurity threats, incident response processes, and log analysis. Ability to investigate and resolve SentinelOne alerts and agent-related errors effectively. Experience working with SIEM tools (like Splunk, Qradar, etc.). Strong understanding of false positive tuning and threat detection improvement. Basic scripting knowledge (PowerShell, Python) is a plus. Good communication and analytical skills. Preferred Skills & Qualifications: CEH , CompTIA Security+ , or any other relevant security certification. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations or requirements posted here at any time at the Companys sole discretion, with or without notice.
