Sr.Engineer - EDR

Endpoint Senior Engineer, Cyber Operations is responsible for post-sales product and service implementation. Sr. Endpoint Engineers are responsible for completing assigned projects in a manner consistent with the teams Operational Standard, which emphasizes the importance of providing exceptional customer service. They are also responsible for meeting consulting billing objectives.

How you'll make an impact

• Experience in Endpoint Security Platforms e.g. AV, EDR, XDR, DLP, Encryption, etc.
• Good knowledge on Malware / Threats
• Working knowledge on endpoint security technologies like Antivirus, EDR, XDR (CrowdStrike, MS Defender, Sentinel One, Endgame), DLP, Encryption
• Performing regular checks on synchronization, monitoring and health checks
• Provide recommendations to the Customer security team on changes to global policies. Analyze application & Configuration settings, Policies & custom rule sets, historical performance data & provide recommendations.
• Working knowledge of triaging malware alerts
• Working knowledge of security technologies such as SIEM, DLP, UEBA and hybrid/Cloud Security environments
• Understanding of security by design principles and architecture level security concepts
• Knowledge of and experience with related Workstation and Server technologies.
• Knowledge on deployment tools and MDM tools
• Sound security engineering knowledge (technical) so as to work collaboratively with the Tech Leads and software/products architects to ensure secure Products.
• Good Knowledge on ITIL, Incident Management, Change Management and Problem Management including analysis and response.
• Understand and manage the requirements of being part of a 24x7 on-call operation, including but not limited to, shift hand-over, operational advice, guidance, support and escalation.
• Good knowledge on reporting, documentation etc

What we're looking for

• A Bachelor of Science degree in Computer Science or related field is required.
• Expertise with one or more of our core Technology Areas: Security Event Management, Content Protection (DLP, Encryption, Access Control), Endpoint Security typically obtained in 5-8 years.
• Thorough understanding of large-scale environments
• Strong presentation and verbal communication skills
• Process-oriented individual with strong attention to detail, and strong organizational skills.
• Excellent, detailed writing skills
• Expert knowledge of using Microsoft Office.
• Ability to build relationships with and influence other functional areas.
• Well-developed negotiation skills.
• Ability to build consensus.
• Strong interpersonal skills
• Ability to manage multiple tasks in parallel.

• This role demands the availability during US work in hours(5PM(IST) to 2AM(IST))

• This role is Work from Office role.

  Role & responsibilities