Job
Description
As an operational business intelligence and analytics manager at Citi, you will lead the development, implementation, and optimization of data-driven solutions to enhance operational efficiency and strategic decision-making. Key Responsibilities: - Lead the development and delivery of comprehensive business intelligence and analytics focused on operational and business performance, including identifying key business problems and opportunities - Design and manage dashboards and data visualization to monitor key operational risks - Analyze complex datasets to generate actionable insights supporting senior decision-making in areas such as productivity, cost efficiency, and process optimization - Partner with business and operational teams to identify and prioritize areas for improvement using data-driven insights - Oversee the setup, maintenance, and optimization of business intelligence platforms to ensure data integrity and accessibility for stakeholders - Work closely with reporting and wider analytics teams to identify, source, and refine data sets needed for critical business intelligence analytics and presentations - Evaluate and implement new tools and technologies to enhance data collection, analysis, and reporting capabilities - Collaborate with senior leadership and other functional teams to translate business requirements into business intelligence solutions - Act as a key point of contact for operational analytics needs, ensuring alignment with business objectives - Manage a group of business intelligence professionals, including providing training on data usage, analytics, and root cause analysis Qualifications and Skills Required: - 12+ years of experience in BI, data analytics, and operational analysis, preferably in the banking sector - Proven experience in managing cross-functional projects and collaborating with business stakeholders - Strong understanding of operations management and key performance indicators related to business performance - Proficiency in mathematics, including statistics, time series analysis, and numerical algorithms - Advanced skills in data analytics and visualization tools such as Tableau, Power BI, Excel, and PowerPoint - Experience with databases and data tools like SQL and Python - Ability to manage multiple priorities and adapt in a fast-paced, dynamic environment - Excellent communication and presentation skills to convey complex analytical insights to non-technical stakeholders - Strong leadership and team management skills - Organizational skills to manage and lead multiple priorities and programs with varying priorities in parallel - Sense of accountability and ownership to drive solutions for business delivery - Excellent written and verbal communication, organizational, and interpersonal skills - Ability to challenge assumptions and influence stakeholders constructively to drive improvements and efficiencies - Proficiency in understanding wholesale lending products, lending documentation, and processes Education Requirements: - Bachelor's/University degree or equivalent experience If you meet the qualifications and are ready to advance your career, consider applying for the operational business intelligence and analytics manager role at Citi today.,
