Senior UX Writer

Payroll Company- Anlage Infotech, Client- NTT Data

Description:

ITSS-UX Designer

Required Qualifications

7 to 10 years

Role essentials

• At least 7 years of UX writing experience

• Bachelor's degree in English, Journalism, Communications or similar field

• Experience writing and optimizing content for a variety of content types and digital channels, including short-form content for web and mobile, email, SMS and push notifications

• Firm grasp of user experience and the role of content within design in a digital environment

• Ability to be flexible in a fluid and dynamic environment, including dealing with changing processes and priorities

• Well-organized and detail-oriented, capable of handling multiple projects simultaneously, and able to easily move between strategic and tactical work

• Self-starter who takes initiative and ownership

• Excellent verbal, written and presentation skills

• Conversant and comfortable with principles of digital design, writing and editing

• Proficient with: Microsoft Office, SharePoint, AP Stylebook

The UX Writer will:

• Create app, mobile, web, SMS and other types of content aligned to the content strategy, search engine optimization (SEO) strategy, Humanas brand voice and tone, business requirements and digital standards • Present complex topics in consumer-friendly, plain language • Work closely and collaborate with other project team members, including content strategists, visual and interaction designers, product managers and owners, strategists and UX researchers • Work with subject matter experts to gather factual information and understand how to accurately simplify it for various audiences • Assist with creation and maintenance of Humana digital content guidelines, standards, tools and processes

Role desirables

• Experience in account or admin tasks within backend applications (e.g., managing user access and permissions)