Senior UX Writer

Role Overview: You will be joining TriNet as a Senior UX Writer, collaborating closely with designers, product managers, and developers to create compelling and intuitive user experiences across products. Your primary responsibility will be crafting clear, concise, and engaging copy that guides users through interfaces and helps them achieve their goals. Key Responsibilities: - Define content strategy for one or more product areas - Collaborate with Product Manager, UX Designer, Researcher, and Engineering to understand user needs, product requirements, and design objectives - Draft and review product content for user interface while ensuring adherence to guidelines for a compelling user experience - Create product communications, including notices, system emails, and other text elements to enhance user comprehension and interaction - Utilize systems and tools to create, update, and maintain product content - Develop user assistance plan, create notifications, tours, and surveys in Pendo system - Collaborate with technical writers and Product Managers to draft and review knowledge management articles as required - Contribute to developing UX writing best practices, standards, and processes - Onboard and mentor junior UX writers - Perform other duties as assigned - Comply with all policies and standards Qualification Required: - Bachelor's Degree in English, Writing, Technical Communication, or related field - Minimum 5 years of experience in writing web content - Proficiency in tools such as Figma, Miro, Jira, Pendo, Contentstack is a plus - Ability to manage stakeholders with diverse and competing priorities - Proven ability to successfully collaborate cross-functionally - Eagerness to learn new areas of the business - Ability to work independently with minimal supervision - Manage multiple projects simultaneously - Skillfully give and receive feedback - Formulate clear and understandable content and present/communicate findings to all levels in the organization Additional Company Details: You will be working in a clean, pleasant, and comfortable office environment. The work environment is representative of those encountered while performing the essential functions of the job. Reasonable accommodations may be made to enable persons with disabilities to perform essential functions. This position requires 100% office presence. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all-encompassing, and position functions and qualifications may vary depending on business necessity.,