Senior UX Writer

Role Overview: You will be joining Birdeye as a talented Content Writer. Your main responsibility will be to create high-quality and engaging content tailored to the needs of B2B SaaS companies in North America. You will play a crucial role in developing content that resonates with the target audience and aligns with the company's overall strategy. Key Responsibilities: - Create high-quality and engaging content specifically for the product user experience. - Edit and proofread content produced by designers and product managers to ensure it meets the company's standards for quality, tone, and style. - Conduct research to ensure that all content is informative, accurate, and stays up-to-date with industry trends. - Develop a deep understanding of the target audience to create content that directly addresses their needs and challenges. - Collaborate with internal teams, especially the marketing team, to ensure that the content aligns with the company's strategy and messaging. - Manage and prioritize multiple projects simultaneously, ensuring all deadlines are met effectively. Qualifications Required: - Bachelor's degree in English, Journalism, Communications, or a related field. - 3-4 years of experience in writing content for B2B SaaS companies in North America. - Strong writing, editing, and proofreading skills to create engaging and informative content for the target audience. - Excellent research skills to conduct in-depth research on various topics. - Strong project management skills to handle multiple projects concurrently. - Ability to work collaboratively with internal teams and external partners. - Excellent communication and interpersonal skills. Additional Details about Birdeye: Birdeye is the leading all-in-one platform trusted by over 100,000 businesses to manage online reputation, connect with customers, and generate insights. Founded in 2012 by Naveen and Neeraj Gupta, Birdeye is based in Palo Alto, CA, and backed by investors Marc Benioff, Jerry Yang, and Accel-KKR. The company values innovation, world-class quality, diversity, and inclusion, and strives to be the #1 product in its category by delivering meaningful results for customers. Working at Birdeye offers a design-forward team culture that values collaboration, clarity, and craft, with opportunities for growth and ownership.,