Senior Training and Development Manager

Job Description

Job description Primary Job Responsibilities: Analyze Training Needs: Conduct comprehensive assessments to identify training needs across various departments. Utilize surveys, interviews, and performance data to determine skill gaps and areas for improvement. Create Training Plans: Develop strategic training plans tailored to meet the identified needs of employees. Ensure training plans align with the company's goals and objectives. Develop Training Modules: Design and develop engaging and effective training modules, including workshops and seminars. Incorporate the latest training methodologies and technologies to enhance learning outcomes. Conduct Product and Process Training: Deliver comprehensive training sessions on financial products such as Mutual Funds (MF), Portfolio Management Services (PMS), Alternative Investment Funds (AIF), etc. Update training materials regularly to reflect changes in products or processes. Behavioral, Sales, and Cognitive Skills Training: Create and deliver training programs focused on behavioral skills, sales techniques, and cognitive development. Foster a culture of continuous learning and professional development within the organization. Manage Induction Training: Oversee the induction training program for new hires to ensure a smooth onboarding process. Introduce new employees to company policies, culture, and their specific job roles. Provide Support to Non-Performing Employees: Identify non-performing employees and provide targeted training and support to improve their performance. Develop personalized training plans and monitor progress. Assess the Impact of Training: Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics. Prepare detailed reports on training outcomes and present them to management for review and decision-making. Functional / Technical Skills: Strong knowledge of financial products such as Mutual Funds, PMS, AIF, etc. Experience in portfolio management and financial planning. Proficiency in using training methodologies and technologies. Behavioral Skills: Lead from the front with a proactive approach. Strong customer satisfaction orientation. Excellent team management and interpersonal skills. Experience: 5-10 years of relevant experience in training and development, preferably in the BFSI sector. Proven track record of developing and implementing successful training programs. Prior sales experience is a plus. Key Competencies: Training and Development: Expertise in designing and delivering training programs. Instructional Design: Ability to create engaging and effective training content. Soft Skills Training: Experience in delivering training on behavioral and cognitive skills. Product Training: In-depth knowledge of financial products and services. Learning & Development: Strong understanding of adult learning theories and methodologies. Additional Requirements: Certification in training and development (e.g., Train the Trainer, NISM Certification) is preferred. Experience in handling cross-functional teams and managing large-scale training initiatives. Show more Show less