Senior Trainer Shared Services

Objective

• Organization and realization of all regional trainings according to DACHSER Guidelines.
• Training and qualifying local Trainer (Power User) (technical expertise – methodic - teaching principles) and Othello “End-Users”
• Liaise with DACHSER Training team to implement new training concepts into the network
• To audit/review processes and systems within the network

Responsibilities

• Detection of training needs for ASL employees
• Planning and realization of project related trainings
• Realization of regular trainings for offices in the network region – new hires, refresher trainings…
• Review of training documentation and handouts 
• Realization, analysis and evaluation of trainer/system and training data
• Plan regular audits within APAC region
• Conduct audits in branches with focus on processes and systems
• Creation of audit reports. Ensure distribution to all relevant stakeholders
• Organisation of audit follow ups. Develop recommendations in order to improve system or processes
• Implementation and optimization of audit standards together with global office
• Gather requirements on report and automation of efficient monitoring
• Monitor operational processes and system quality with certain measurements

Job Requirement

• University degree with major in educational or Logistics or similar degree through completed vocational training and professional work experience in the field of educational or social science.
• Theoretical and practical knowledge in the area of teaching principles, methodic and adult education
• Experience in the field of e-learning
• Min. 10 years’ experience in Training delivery
• Min. 8 years’ experience in Air and Sea Freight operation
• Min. 3 years’ experience in auditing or any other relevant experience
• Profound TMS system knowledge and understanding
• Analytical skills and ability to translate operational problems and needs in clear and actionable requirements
• Conduct internal Audit and coordinate with the relevant parties 
• Capable coordinator able to manage projects involving IT, end users and customers
• Very good command of written and spoken English (fluency) – Any additional language skills would be an advantage
• Intercultural competence
• Flexibility and readiness to travel (worldwide)