Senior Strategic Operations Specialist

Job Description

We are looking for a highly motivated individual who will play a key supporting role in managing the operational and business-as-usual (BAU) aspects of ongoing transformation programs. This individual will work closely with the Strategic Engagement Lead and transformation teams to ensure effective coordination, execution, tracking, and reporting of all operational deliverables. The role requires strong program management discipline, stakeholder coordination, and the ability to translate strategic plans into day-to-day execution. What You Will Do Key Responsibilities: Operational Execution & Governance: Coordinate daily and weekly operational activities aligned with transformation milestones and business objectives. Maintain and update dashboards, trackers, and documentation to ensure transparency and audit readiness. Cross-Team Coordination: Liaise with internal and partner teams (e.g., transition, delivery, PMO, HR, IT) to track progress, escalate issues, and ensure alignment. Schedule and facilitate regular cadence calls, stand-ups, and follow-ups. Resource & Onboarding Support: Support onboarding processes including provisioning, access management, and integration of new resources into the program. Status Reporting & Risk Tracking: Prepare and circulate weekly and monthly status reports highlighting progress, risks, blockers, and mitigation plans. Track action items and ensure timely closure. Process & Compliance: Ensure that defined processes, templates, and methodologies are followed consistently. Support audits, compliance documentation, and quality reviews as required. Tool Management & Documentation: Manage collaboration platforms (e.g., Confluence, Jira, Teams, SharePoint) and maintain structured documentation #LI-MP1 What You Will Have 5 8 years of experience in program coordination, operations, or transformation support roles Strong understanding of project management methodologies (Agile, Waterfall, or Hybrid) Proficiency in MS Office, Smartsheet, Jira, or equivalent tools for tracking and reporting Excellent communication and organizational skills Ability to handle ambiguity, multitask, and proactively resolve issues Experience working with global teams and/or vendor/partner ecosystems is a plus What We Do For You Wellbeing focused Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral. Annual Leave 20 days of annual leave, plus public holidays Employee Assistance Programme Free advice, support, and confidential counselling available 24/7. Personal Growth We re committed to enabling your growth personally and professionally through development programmes. Life Insurance - 2x annual salary Personal Accident Insurance - providing cover in the event of serious injury/illness. Performance Bonus Our Group-wide bonus scheme enables you to reap the rewards of your success. Who We Are OneAdvanced is one UKs largest providers of business software and services serving 20,000+ global customers with an annual turnover of 330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UKs most critical sectors. We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people. To learn more about working at OneAdvanced please click here