Senior Solution Architect/Senior Presales Consultant

Role Summary:

Solution Architect / Senior Pre-Sales Engineer

You will serve as the technical face of Conversive in the sales process translating complex business requirements into powerful solution blueprints. You will also play a key role in enabling GTM motions with our technology partners, CRM ecosystems, and telecom service providers.

This role requires a strong blend of technical depth, consultative selling, storytelling, and a strategic mindset to work across diverse enterprise accounts in the US region.

Key Responsibilities:

Pre-Sales Engineering:

• Lead and facilitate technical discovery sessions to uncover client business objectives, evaluate existing system architecture, and assess integration requirements.
• Translate complex customer needs into customized Conversive solution designs, leveraging our APIs, platform components, and CRM integrations to deliver optimal fit.
• Deliver compelling product demonstrations, proof-of-concepts (PoCs), and sandbox experiences that clearly articulate key value drivers such as ROI, automation, and regulatory compliance.
• Ability to engage and influence senior stakeholders (CIOs, CTOs, Legal, Compliance) by articulating both the technical and business value of solutions.
• Author detailed RFP/RFI responses, including solution architecture diagrams, cost models, and phased implementation strategies aligned to client priorities.
• Act as the primary technical advisor throughout the sales cycle, addressing advanced queries related to integration feasibility, data security, system scalability, and performance optimization.

Solution Design & Architecture:

• Design scalable, enterprise-grade architectures integrating Conversive with leading CRMs such as Salesforce, HubSpot, Microsoft Dynamics, and custom-built platforms.
• Collaborate with telecom providers and enterprise clients to architect omni-channel messaging workflows across SMS, MMS, WhatsApp, and other channels.
• Develop and maintain reusable technical assets, including solution blueprints, demo environments, architecture templates, and vertical-specific workflow models.
• Provide technical continuity during post-sale handoff, supporting onboarding and implementation teams to ensure seamless execution and solution alignment.

Partner Collaboration:

• Enable Conversive’s ecosystem growth by participating in co-sell motions with ISVs and strategic alliances.
• Represent Conversive in joint technical webinars, partner demos, and solutioning workshops.

Qualifications & Skills:

• 10–12 years

  of experience in pre-sales, solution architecture, technical consulting, or enterprise implementation roles.
• Strong understanding of

  APIs, RESTful web services, SDKs

  , and data flows.
• Hands-on experience with CRM platforms like

  Salesforce, HubSpot

  , and marketing automation tools.
• Prior experience working in or integrating

  telecom/messaging platforms (SMS, MMS, CPaaS, WhatsApp)

  is a big advantage.
• Strong grasp of

  data security, compliance (TCPA, HIPAA), and information privacy

  in a SaaS context.
• Proven experience delivering presentations and demos to

  C-level and enterprise stakeholders

  .
• Excellent written and verbal communication skills. Comfort with US business communication norms.
• Located in India and available to work in

  US Eastern or Pacific time zones.

Preferred:

• Salesforce certifications (Admin, App Builder, Integration Architect, etc.)
• Familiarity with cloud platforms like AWS or Azure.
• Previous experience working in a high-growth SaaS or CPaaS environment.