29 Technical Infrastructure Jobs

Role Description This is a full-time, on-site role for an Information Technology Manager located in Coimbatore. The Information Technology Manager will be responsible for overseeing the IT department, managing IT staff, and ensuring the smooth operation of all IT systems. Daily tasks include maintaining network security, managing software and hardware installations, troubleshooting IT issues, and ensuring system backups and data recovery. The manager will also develop and implement IT policies and best practices, manage the IT budget, and stay updated with the latest technology trends. Qualifications Proficiency in Network Management, System Administration, and IT Security Experience in managing software installations, hardware configurations, and troubleshooting IT issues Knowledge of Data Backup, Disaster Recovery, and IT Compliance Excellent leadership, team management, and communication skills Ability to develop and implement IT policies and procedures Experience in budget management and vendor negotiations Master's or Bachelor's degree in Information Technology, Computer Science, or related field Relevant certifications such as CompTIA Security+, Cisco CCNA, or similar are a plus Previous experience in the Healthcare sector is an advantage

Responsibilities Participate in on-call activities and manage the systems within the domain and work with the primary responders to help fix system issues. Troubleshoot technical issues, evaluate technical data, and develop recommendations for systems and services within the domain, respond to tickets/bugs within team-defined service-level objectives (SLOs), and contribute to systems and services in related domains through bug reports and consultation. Work with customers on defining distributed systems requirements, testing procedures, and proposing solutions. Minimum qualifications: Bachelor's degree in Computer Science or IT-related field, or equivalent practical experience. 2 years of experience with systems automation. 2 years of experience with technical infrastructure (e.g., deployment, maintenance, troubleshooting). Preferred qualifications: 3 years of experience with systems design and implementation.

As a Senior Business Analyst at BNP Paribas, you will play a crucial role in bridging the gap between business objectives and technical solutions. Your primary responsibility will be to drive business analysis, requirements gathering, and process improvement initiatives for the Know Your Customer (KYC) and due diligence functions within the organization. You will be translating business requirements into functional specifications that can be understood by both technical teams and non-technical stakeholders. Your role will ensure that KYC processes are efficient, compliant, and aligned with regulatory standards by leveraging Agile methodologies, Behavior-Driven Development (BDD), and automation testing strategies. This position will require you to work in a globally distributed organization. Your responsibilities will include leading the collection and documentation of business requirements for KYC, due diligence processes, and Tax and Regulations. You will collaborate with stakeholders from Operations, Front office, Compliance, or IT, conduct interviews/workshops to understand their needs, and translate them into Business Requirement Documents (BRD) and functional specifications. You will develop a deep understanding of business needs through data analysis, market trends, and conduct gap analysis and process mapping to identify areas for improvement. Additionally, you will take ownership of feasibility studies, design solutions in line with requirements and architecture best practices, conduct demos, proposal development, and represent in architectural committees. Your role will involve building delivery plans, defining EPICs, breaking them down into user stories, and writing acceptance criteria using tools like Gherkin. You will act as the primary liaison between business users, IT teams, and external vendors. It will be essential to ensure that Agile principles and practices are adhered to within the project team. You will lead automation efforts and guide teams to align with a shift-left and shift-right strategy by encouraging a mindset for automation first to reduce manual efforts. Collaboration with QA teams to ensure comprehensive test coverage using automation tools will be crucial. Overseeing User Acceptance Testing (UAT) processes to ensure solutions meet business requirements and quality standards will also be part of your responsibilities. Your role will involve managing the change process to minimize disruption and ensure successful adoption of new features. Defining Key Performance Indicators (KPIs) and using insights driven by KPI analysis to drive continuous improvement will be key. Additionally, you will be responsible for the level-up of team members on KYC functional skills, IT best practices, and assisting junior or new joiners in their growth. Mandatory skills for this role include proven experience as a Senior Business Analyst in designing and implementing complex systems with workflow and data flows between multiple modules. You should have strong analytical and process management skills, along with a good understanding of technical infrastructure and data governance. Excellent communication and interpersonal skills are essential, along with the ability to articulate complex processes into a simplified manner for diverse audiences. Hands-on experience with Automated Testing Tools like Cucumber, BDD tools like Gherkin, and API definition tools like Swagger is required. Proficiency in SQL, PL/SQL, and creating Functional Specification Documents (FSD) and BRDs specific to APIs is also necessary. Nice to have skills include experience in KYC Applications, specifically Fenergo application, and knowledge of BPMN tools like Camunda. This position requires a Bachelor's Degree or equivalent with at least 10 years of experience in a similar role. If you are looking to join a dynamic team in a globally recognized organization, this role at BNP Paribas could be the right fit for you.,

As a Director, Customer Engineering in India for Google Cloud, your primary responsibility will be to act as a trusted advisor to customers, assisting them in maximizing the business potential of Google Cloud. Your role involves setting the Customer Engineering strategy for the region and addressing critical technical issues for customers while collaborating with various teams such as Sales, Product Engineering, Technical Infrastructure, Marketing, and Channels. You will be the senior technical executive in the Indian market, driving customer transformation initiatives, staying abreast of industry trends, and partnering with Product Engineering to enhance Google Cloud products based on customer feedback. Your key tasks will include leading a team of Customer Engineers who engage with customers to evaluate their requirements, deliver demonstrations of Google Cloud technologies, design future-state technical architectures, resolve technical challenges during the sales process, and oversee implementation and operations. The goal is to drive digital transformation for organizations by leveraging Google's advanced technology and empowering developers to build more efficiently. In this role, you will be responsible for managing the Customer Engineering team to achieve quarterly and annual bookings targets for the region. You will engage with customers and prospects directly, participate in key deals and accounts, and ensure operational accuracy by conducting regular technical reviews with various teams. Additionally, you will oversee all technical sales activities, manage customer deployment and operations, and coordinate technical resources effectively to deliver innovative solutions. Your role will also involve enabling and expanding channel partners for technical sales, customer deployment, and operations. You will be required to prepare and deliver product messaging to showcase the value proposition of Google Cloud Platform (GCP) and provide expert advice on integration strategies, enterprise architectures, platforms, and application infrastructure to help customers implement comprehensive solutions. Overall, as the Director, Customer Engineering in India for Google Cloud, you will play a crucial role in driving customer success, fostering growth, and addressing critical business challenges through innovative technical solutions and strategic partnerships.,

Driving Management vision to ensure consistency in Customer Satisfaction by enabling excellence in customer support delivery, upholding a consumer-centric focus & mind-set of surpassing departmental expectations. The candidate should possess strong skills in data management, analysis and processing, having an ability to translate raw consumer support data and information into actionable solutions and strategies. Drive collaboration with internal stake holders to develop & implement requirement for new and existing systems/solutions. Have technological acumen, combining creativity, digital know-how and the ability to connect people. This is because most consumers have integrated technological communication channels and appliances in their day-to-day lives and the business must follow suit if they are to maintain regular and effective contact with their consumers. Ability to think creatively and strategically, have the ability to multi-task and work comfortably under pressure, to identify issues and work to resolve them in partnership with business leaders and have an ability to operate effectively under pressure and deliver results. Ability to prioritize, manage multiple projects and meet deadlines, possess strong problem-solving and decision-making skills, be self-motivated working under minimal supervision, and demonstrate calmness and composure under stress and uncertainty and inspire the same in junior customer support personnel. Responsible for creating relevant and timely messages/content for our customers and building a variety of communications programs to keep them informed and engaged, increase customer satisfaction, enhance their overall customer experience. Timely review of processes and identify the need of Process improvements, Reengineering and technical solutions. Accountable for shaping and delivering service propositions in order to drive the overall performance of the department. Takes complete ownership of end to end delivery and ensures regular status update to all stakeholders. Ensures that customer support activities are seen to deliver measurable and significant value to businesses. Candidate should have skills to scrutinize necessary information/data by using various analytical tools to present the information in more effective manner. Audit Deliverables Tracking. Sound Understanding and adherence to compliance and regulatory requirement.

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Provide voice support to clients in troubleshooting and resolving technical issues.- Ensure timely resolution of incidents and service requests.- Collaborate with cross-functional teams to identify and resolve complex technical issues.- Document and maintain accurate records of client interactions and technical solutions.- Contribute to the continuous improvement of support processes and procedures.- Stay updated with the latest product knowledge and industry trends.- Assist in training new team members on technical support processes and tools. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support.- Strong understanding of IT service management principles and best practices.- Excellent communication and interpersonal skills to effectively interact with clients.- Ability to troubleshoot and resolve technical issues in a timely manner.- Knowledge of incident management and ticketing systems.- Familiarity with remote desktop tools and software.- Good To Have Skills: Experience with cloud-based service desk platforms.- Recommendation:Familiarity with ITIL framework and practices. Additional Information:- The candidate should have a minimum of 0-2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education

The ideal candidate for this role will have a Bachelor's degree in Computer Science, an IT-related field, or equivalent practical experience, along with a minimum of 3 years of experience in systems automation, systems design and implementation, and technical infrastructure. Additionally, preferred qualifications for this position include experience with cloud provider ecosystems of major cloud service providers, as well as familiarity with DevOps tools such as Terraform, Puppet, Ansible, and Jenkins. As a member of our diverse team, you will be involved in developing custom silicon solutions that drive Google's direct-to-consumer products forward. Your contributions will play a crucial role in shaping the future of hardware experiences, ensuring top-notch performance, efficiency, and integration for our users worldwide. In this role, you will lead projects across various areas of expertise within a data center facility, overseeing construction, equipment installation, troubleshooting, and debugging with vendors. Your technical expertise will be instrumental in delivering high-quality silicon designs using Google Cloud Platform (GCP) in a fast-paced environment. Collaboration is key in this role as you will work closely with Engineering teams to implement and develop on Google Cloud infrastructure. You will also be responsible for providing support, maintaining, and deploying team-supported infrastructure and documentation to ensure smooth operations within the organization. Join us at Google, where our mission is to organize the world's information and make it universally accessible and useful. The Devices & Services team combines Google AI, Software, and Hardware to create innovative and helpful experiences for our users. If you are passionate about advancing technology to enhance people's lives, we welcome you to be part of our team.,

About Business Unit and Role: Then come join the BMC as Associate Solution Engineer supporting the Demo Systems that are critical to the ongoing success of the Solutions Engineering discipline. You will work in a primary support team responsible for the efficient and effective operation of a hybrid (mixture of On-Premises and Cloud) environment. The Demo System is a 24x7 operation and as such some shift work will be required. Over time you will gain the critical skills and experience you need to become a highly valued problem solver and subject matter expert for some of the worlds biggest companies. Requirement: 2+ year strong experience of Unix/Linux operating systems, including Ubuntu, CentOS, or Red Hat along with virtualization technologies, such as VMware or KVM. Familiarity with networking concepts, protocols, and services: TCP/IP, DHCP, DNS, and VPN. Knowledge of storage technologies, such as RAID, SAN, and NAS. Understanding of security best practices and experience in implementing security measures. Good understanding of Cloud Systems (AWS/Azure/GCP/Alibaba) Practical experience of Backup/Recovery/Disaster Recovery principals and processes. Awareness of automation technologies to support effective system performance and availability. Good understanding of the concepts and practical implementation of containerized environments Experience with code-based repository technologies e.g. Github/BitBucket Understanding of DevOps working practices Excellent problem-solving and troubleshooting skills with the ability to quickly identify and resolve technical issues. Ability to work independently and in a team-oriented environment, collaborating with cross-functional/geographical teams. Strong communication skills to effectively communicate technical concepts and solutions to technical and non-technical stakeholders. Detail-oriented mindset with a focus on accuracy and attention to detail. Analyses of customer needs through research and troubleshooting. Collaborating with DBA Solutions Engineering & DBA Sales to design and develop demonstrations to help qualify new sales opportunities.

Role & responsibilities Monitor Project Planning & Execution: Assist in planning and coordinating office interior fit-out projects specifically for IT/ITES environments. Collaborate with stakeholders through site Spoc and project team architects, designers, MEP consultants, and vendors to deliver projects on time. Supervise project deliverables and ensure quality standards and timelines are met. Technical Oversight: Ensure implementation of infrastructure as per the design brief Report Coordinate setup of server rooms with required cooling, UPS, and fire suppression systems. Understand and manage AV integration, BMS, biometric access, and surveillance systems. Oversee power planning, load distribution, DG sets, and earthing for critical IT equipment. Vendor & Stakeholder Management: Liaise with external vendors, landlords, and internal IT/facility teams for smooth execution. Periodic meeting as part of the project review Documentation & Compliance: Maintain project documentation including design approvals, change requests, and compliance checklists. Ensure adherence to local regulations, safety norms, and environmental standards. Post-Project Support: Coordinate snag rectification, snagging, testing, witnessing handover, taking over, OEM training and support stabilization activities post-move-in.etc. Preferred candidate profile

Position Summary: We are seeking highly accomplished IT Infra, Operation, ITSM Lead who can be the part of the GEDU IT Infra & Operation Team at GEDU Noida. The person should preferably have worked as Infra, Operation and Network support lead including Azure, Office365. He/she should be driven by business needs, should be a great user advocate, should have good communication skills and ability to inspire people at all levels to follow your customer intimacy. He/she can work with flexible sift according to different time zone based on organisation need. Responsible for co-developing the vision and strategy of the product by collaborating with Product Managers, product owners, architects, R&D leadership. He/she develops and communicates the strategic direction for the software teams. He/she collaborates with user experience team to define intuitive user experience to our users. He/she collaborates with R&D stakeholders to define the non-functional roadmap for the product. Duties and Responsibilities: Lead a team of IT support technicians and engineers, providing guidance, mentorship, and support to ensure the timely resolution of technical issues and adherence to service level agreements (SLAs). Implement and maintain IT service management best practices, including incident management, problem management, change management, and service request management processes. Develop and maintain ITSM documentation, including standard operating procedures (SOPs), knowledge base articles, and system documentation. Collaborate with cross-functional teams to identify and implement improvements to our IT infrastructure, including hardware, software, networks, and security systems. Monitor the performance and availability of IT systems and infrastructure components, proactively identifying and addressing potential issues to minimize downtime and ensure business continuity. Manage relationships with third-party vendors and service providers, ensuring compliance with contracts and SLAs and resolving any issues or escalations in a timely manner. Stay current with industry trends and best practices in ITSM and infrastructure management, recommending and implementing new technologies and processes to enhance efficiency and effectiveness. Manage/Develop & Deliver all Software/Tool/ technology and IT Infra Projects as per business needs

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Provide voice support to clients in troubleshooting and resolving technical issues.- Ensure timely resolution of incidents and service requests.- Collaborate with cross-functional teams to identify and resolve complex technical issues.- Document and maintain accurate records of client interactions and technical solutions.- Contribute to the continuous improvement of support processes and procedures.- Stay updated with the latest product knowledge and industry trends. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support.- Good To Have Skills: Experience with incident management tools.- Strong understanding of IT service management principles and best practices.- Familiarity with troubleshooting techniques and remote support tools.- Excellent communication and customer service skills. Additional Information:- The candidate should have a minimum of 0-2 years of experience in Service Desk Management.- This position is based at our Kolkata office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Solution Architect Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. Must have skills : Tech Solution Architecture Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Solution Architect, you will translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. Roles & Responsibilities:-Track and monitor obsolete technologies and frameworks.-Define governance principles and frameworks for obsolescence management.-Engage with CIOs and senior management to ensure compliance.-Conduct strategic studies, propose solutions, and perform cost-benefit analysis.- Proactively review the apps and suggest improvements /replacements with DAR report and present to the CIB leadership-Breadth of technology understanding and consulting skills.- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead the technical design and architecture of complex solutions.- Provide guidance and expertise on technical solutions.- Ensure alignment of solutions with business objectives. Professional & Technical Skills: -Strong organizational and project management skills.-Ability to engage and lead virtual teams.- Must To Have Skills: Proficiency in Tech Solution Architecture.- Strong understanding of cloud technologies.- Experience in designing scalable and secure solutions.- Knowledge of integration patterns and technologies.- Hands-on experience in solution implementation.- Good To Have Skills: Experience with enterprise architecture frameworks. Additional Information:- 15 to 25 years of experience in technology architecture.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

In this role, you will manage a team for one of the Solution Areas and bring thought leadership in customer engagement. Candidate will also be responsible for quality delivery and delivery project KPI tracking and adhering, manage Nokia's Internal Stake holder engagements with solution capabilities from multiple sources and technologies, build understanding and preference for Nokia products and solutions by influencing regional team decisions and strategic direction, demonstrate significant operational as well as commercial knowledge of clients' business and uses this to build credibility as well as identify sales opportunities, define new & innovative delivery model and package integrated solutions not only limited to Nokia Net's portfolio Leads training, development. You have: Bachelor's or master's degree in computer science, Software Engineering, or a related field. 12+ years of experience in Packet Core Projects Knowledge or experience of Packet Core EquipmentMME, S/PGW, AMF, SMF, UPF Knowledge or experience of Nokia Packet Core equipmentcMM, cMG, NRD Understanding of Technical Notes, Protocol Specs, Method of Procedure It would be nice if you also had: Linux knowledge is an advantage Basic understanding ofProject Management skill is an advantage Work in several technology areas with intermediate to advanced skill level or with one technology area at an advanced skill level. Create implementation plan and technical infrastructure documents. Work according to the Systems Integration (SI) delivery process, create test strategy and test cases. Contribute to gather customer requirements, analysis, feature specification and requirement feasibility study, contribute to migration procedures. Contribute to knowledge documentation in various tools like Sharepoint, ShareInside, Yammer, ShareNet, discussion forums. Work autonomously and effectively in a mixed environment and uses best practices and knowledge of internal or external business issues to improve products or services. Use advanced analytical skills to solve complex problems or problems that do not have routine solutions and takes a new perspective. May lead projects with manageable risks and resource requirements or small teams, handles day-to-day staff management issues, including resource management and allocation of work.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Provide voice support to clients in troubleshooting and resolving technical issues.- Ensure timely resolution of incidents and service requests.- Collaborate with cross-functional teams to identify and resolve complex technical issues.- Document and maintain accurate records of client interactions and technical solutions.- Contribute to the continuous improvement of support processes and procedures.- Stay updated with the latest product knowledge and industry trends.- Assist in training new team members on technical support processes and tools. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support.- Strong understanding of IT service management principles and best practices.- Excellent problem-solving and analytical skills.- Ability to effectively communicate technical information to non-technical clients.- Experience in using ticketing systems and remote support tools. Additional Information:- The candidate should have a minimum of 0-2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education

We are seeking a dynamic - SEO Executive- to join our innovative team at Moshi Moshi. As an integral part of our communication company, you will play a pivotal role in enhancing our clients' online presence and driving impactful SEO strategies. Requirements: - Proven track record of success in increasing organic traffic and website visibility. - In-depth knowledge of search engine algorithms and best practices (SEO, SEM, PPC). - Strong understanding of keyword research, on-page optimization, and link building. - Experience with SEO tools and platforms such as Google Analytics, Search Console, Ahrefs, SEMrush, etc. - Excellent analytical and problem-solving skills. - Strong written and verbal communication skills. - Ability to work independently and as part of a team. Responsibilities: - Develop and execute overarching SEO strategies aligned with business objectives, focusing on organic traffic acquisition, lead generation, and brand visibility. - Conduct in-depth SEO audits and identify opportunities for improvement across websites, landing pages, and technical infrastructure. - Spearhead comprehensive keyword research to uncover high-value, relevant keywords and inform content strategy development. - Craft compelling on-page optimization strategies for website content, meta descriptions, title tags, and header tags. - Develop and execute robust link-building campaigns to acquire high-quality backlinks from authoritative sources. - Monitor and analyze website performance using advanced SEO tools like Google Analytics, Search Console, Ahrefs, SEMrush, etc. - Stay abreast of the latest SEO trends and algorithm updates, proactively implementing adjustments to maintain optimal website performance. - Collaborate effectively with cross-functional teams (marketing, content, development) to ensure seamless integration of SEO initiatives. - Present insightful reports and data visualizations to stakeholders, communicating SEO impact and justifying strategic recommendations. - Identify and troubleshoot complex technical SEO issues, working with developers to implement solutions. - Contribute to the overall marketing strategy, ensuring organic search plays a critical role in achieving business goals.

Candidate will require deep domain knowledge of technologies underlying Enterprise Mobility Management solutions such as device MDM, app wrapping, app management, data management, file sharing / syncing, identity/ access management and adjacent technologies Provide global assistance and support to a diversified client base using 35,000+ devices Candidate will require strong knowledge of current Enterprise Mobility ecosystem including experience with leading products and knowledge of technical construct of their solutions Candidate will collaborate with other functional and technical teams to ensure all Enterprise Mobility Management solutions are appropriately architected, engineered, tested, & deployed Candidate will have a foundation in competing and complementary technologies and be able to demonstrate a proficiency and/or knowledge of the following: Microsoft EMS (Intune) and its solution components and a good understanding of Azure Active Directory and Conditional Access Mobile Operating Systems such as iOS, Android and VR/AR glasses Mobile threat protection technologies, and concepts Traditional and cloud-based authentication and authorization Candidate needs to understand the importance of end user experience and have that mindset front and center when supporting solutions Candidate needs to understand the end-to-end product ownership concepts and have an alert customer focus when solutioning and looking ahead on road mapped technologies and solutions Who You Are: Minimum of 8 years EMM/MDM experience, specifically Microsoft Endpoint Manager (InTune) and service ecosystem Hands-on expertise in Microsoft EMS solution components such as AppConfig, App Catalogue, Per-App VPNs etc. Experience operating a globally based enterprise mobile environment Working with different suppliers and global project planning Ability to work with a global team, including weekly meetings on different time zones In-depth hands-on experience in leading mobile OS - Android, iOS and particularly ruggedized devices Knowledge and experience working in an ITIL driven environment Good understanding of IT Infrastructure technologies and infrastructure management operations Server Operating Systems (Linux / Unix & Windows), installation and configuration Knowledge of any scripting languages such as VB script, Shell script, Windows PowerShell will be a plus Communication skills: Good verbal and written in English

Key Responsibilities: Platform Engineering & Automation (DevOps): Develop and maintain infrastructure as code using ARM Templates and Bicep framework. Good Understanding of Azure Load Balancer, Azure Bastion, Network Security Groups, and Azure Firewallto ensure secure, scalable deployments. Configure certificatesfor secure device communication. Set up and use AzureDevOps for IoT development, including CI/CD pipelines. Optimize IoT platformperformance and troubleshoot platform-level issues. Overall knowledge ofAzure IoT Platform Administration. Azure IoT PlatformDevelopment: Configure, Monitor, and Maintain Azure IoT Platform components, including - Azure IoT Hub Azure Device Provisioning Services Azure Functions Azure Logic Apps Azure Blob Storage Azure Cosmos DB Azure Data Explorer Azure Key Vault Sound knowledge of Programming with relevant development experience with Python/Node/Java. Understandingof IoT edge solutions with a focus on gateway communication using protocols like MQTT, AMQP, OPC UA, Modbus, and TCP. Microsoft PowerPlatform: Build & Manage Applications using Power Apps, Dataverse, and other built-in Data Connectors. Build & Manage Power Automate flows. Understanding of the Power Admin Roles & Responsibilities: Performance Monitoring& Incident Management: Set up and manage monitoring tools such as Azure Monitor, Azure Log Analytics, and Azure Application Insights to ensure system reliability and performance. Respond to and resolve incidents and support requests for IoT platform issues. Required Skills and Experience: Technical Expertise: Proven experience in administering and configuring Azure IoT solutions, including atleast two complex projects. Proficiency in IoT protocols such as MQTT, AMQP and TCP/HTTPS. Expertise in Azure services: IoT Hub, Device Provisioning Services, Data Factory, Service Bus, and serverless compute options like Azure Functions. Knowledge of Azure DevOps, including pipeline management and version control. Hands-on experience with monitoring tools like Azure Monitor, Log Analytics, and AppInsights. Proficient in scripting and automation using ARM Templates (+Bicep). PowerShell knowledge is an advantage. Sound knowledge & experience in Power Platform (Power Apps; Power BI; Power Automate) development. Experience in PowerApps Application Lifecycle Management (Power Platform Pipelines; ALM Accelerator). Professional Expertise: Strong analytical and problem-solving skills with a focus on platform engineering and performance tuning. Proven ability to handle incidents and resolve support requests efficiently. Excellent communication and customer management skills. Desirable Qualifications & Qualities: Certification: AZ-900(Azure Fundamentals) & AZ-104 (Azure Administrator and IoT Certifications). Experience in IoT Edge Gateway communication. Willingness to be a part of Support & On-Call Teams.

Dear Candidate, We are hiring a Solutions Developer to design and implement custom software solutions that meet business needs. You will work closely with stakeholders to deliver integrated and user-centric applications. Key Responsibilities: Analyze business requirements and develop scalable software solutions. Build APIs, web applications, and backend services. Integrate systems with third-party platforms or services. Write clean, maintainable, and testable code. Collaborate with business analysts and IT teams throughout the SDLC. Required Skills & Qualifications: Proficiency in programming languages like C#, Java, Python, or JavaScript. Experience with databases (SQL, NoSQL) and RESTful services. Familiarity with modern frameworks (e.g., .NET Core, Spring, Node.js). Good understanding of SDLC, Agile methodologies, and DevOps practices. Experience with cloud-based development is a plus. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities: Expected to build knowledge and support the team. Participate in Problem Solving discussions. Provide voice support to clients in troubleshooting and resolving technical issues. Ensure timely resolution of incidents and service requests. Collaborate with cross-functional teams to identify and resolve complex technical issues. Document and maintain accurate records of client interactions and technical solutions. Contribute to the continuous improvement of support processes and procedures. Stay updated with the latest product knowledge and industry trends. Assist in training new team members on technical support processes and tools. Professional & Technical Skills: Must To Have Skills:Proficiency in Service Desk Management, Service Desk Voice Support. Strong understanding of IT service management principles and best practices. Excellent communication and interpersonal skills to effectively interact with clients. Ability to troubleshoot and resolve technical issues in a timely manner. Knowledge of incident management and ticketing systems. Familiarity with remote desktop tools and software. Good To Have Skills:Experience with cloud-based service desk platforms. Experience in providing technical support for enterprise applications. Additional Information: The candidate should have a minimum of 0-2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities: Expected to build knowledge and support the team. Participate in Problem Solving discussions. Provide voice support to clients in troubleshooting and resolving technical issues. Ensure timely resolution of incidents and service requests. Collaborate with cross-functional teams to identify and resolve complex technical issues. Document and maintain accurate records of client interactions and technical solutions. Contribute to the continuous improvement of support processes and procedures. Stay updated with the latest product knowledge and industry trends. Assist in training new team members on technical support processes and tools. Professional & Technical Skills: Must To Have Skills:Proficiency in Service Desk Management, Service Desk Voice Support. Strong understanding of IT service management principles and best practices. Excellent communication and interpersonal skills to effectively interact with clients. Ability to troubleshoot and resolve technical issues in a timely manner. Knowledge of incident management and ticketing systems. Familiarity with remote desktop tools and software. Good To Have Skills:Experience with cloud-based service desk platforms. Recommendation:Familiarity with ITIL framework and practices. Additional Information: The candidate should have a minimum of 0-2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Responsibilities: * Provide technical support for commercial activities * Ensure compliance with accounting standards * Oversee techno-commercial infrastructure projects * Conduct audits on techno-commercial operations Health insurance Provident fund Annual bonus

Job Description: Experience: 0-1 Years •Provide first-level technical support for network-related issues •Troubleshoot and resolve basic network issues, ensuring timely resolution. •Assist with IP addressing tasks and basic IP understanding. •Collaborate with senior engineers to escalate complex issues and follow up until resolution. •Ensure effective communication and coordination with customers and internal stakeholders. •Document and maintain accurate records of customer interactions and technical solutions. •Stay up-to-date with industry trends and technologies related to network support. •CCNA certification is preferred but not mandatory.

In this role, you will manage a team of one of Solution Area and bring thought leadership in customer engagement. Candidate will also be responsible for quality delivery and delivery project KPI tracking and adhering, manage Nokia's Internal Stake holder engagements with solution capabilities from multiple sources and technologies, build understanding and preference for Nokia products and solutions by influencing regional team decisions and strategic direction, demonstrate significant operational as well as commercial knowledge of clients' business and uses this to build credibility as well as identify sales opportunities, define new & innovative delivery model and package integrated solutions not only limited to Nokia Net's portfolio Leads training, development. You have: Bachelor's or master's degree in computer science, Software Engineering, or a related field. Around 14+ years of experience in Packet Core Projects Knowledge or experience of Packet Core EquipmentMME, S/PGW, AMF, SMF, UPF Knowledge or experience of Nokia Packet Core equipmentcMM, cMG, NRD Understanding of Technical Notes, Protocol Specs, Method of Procedure It would be nice if you also had: Linux knowledge is an advantage Basic understanding ofProject Management skill is an advantage Work in several technology areas with intermediate to advanced skill level or with one technology area at an advanced skill level. Create implementation plan and technical infrastructure documents. Work according to the Systems Integration (SI) delivery process, create test strategy and test cases. Contribute to gather customer requirements, analysis, feature specification and requirement feasibility study, contribute to migration procedures. Contribute to knowledge documentation in various tools like Sharepoint, ShareInside, Yammer, ShareNet, discussion forums. Work autonomously and effectively in a mixed environment and uses best practices and knowledge of internal or external business issues to improve products or services. Use advanced analytical skills to solve complex problems or problems that do not have routine solutions and takes a new perspective. May lead projects with manageable risks and resource requirements or small teams, handles day-to-day staff management issues, including resource management and allocation of work.

Position Summary: We are seeking highly accomplished IT Infra, Operation, ITSM Lead who can be the part of the GEDU IT Infra & Operation Team at GEDU Noida. The person should preferably have worked as Infra, Operation and Network support lead including Azure, Office365. He/she should be driven by business needs, should be a great user advocate, should have good communication skills and ability to inspire people at all levels to follow your customer intimacy. He/she can work with flexible sift according to different time zone based on organisation need. Responsible for co-developing the vision and strategy of the product by collaborating with Product Managers, product owners, architects, R&D leadership. He/she develops and communicates the strategic direction for the software teams. He/she collaborates with user experience team to define intuitive user experience to our users. He/she collaborates with R&D stakeholders to define the non-functional roadmap for the product. Duties and Responsibilities: Lead a team of IT support technicians and engineers, providing guidance, mentorship, and support to ensure the timely resolution of technical issues and adherence to service level agreements (SLAs). Implement and maintain IT service management best practices, including incident management, problem management, change management, and service request management processes. Develop and maintain ITSM documentation, including standard operating procedures (SOPs), knowledge base articles, and system documentation. Collaborate with cross-functional teams to identify and implement improvements to our IT infrastructure, including hardware, software, networks, and security systems. Monitor the performance and availability of IT systems and infrastructure components, proactively identifying and addressing potential issues to minimize downtime and ensure business continuity. Manage relationships with third-party vendors and service providers, ensuring compliance with contracts and SLAs and resolving any issues or escalations in a timely manner. Stay current with industry trends and best practices in ITSM and infrastructure management, recommending and implementing new technologies and processes to enhance efficiency and effectiveness. Manage/Develop & Deliver all Software/Tool/ technology and IT Infra Projects as per business needs

Position Headline Leads, assists & supervises Production in overseeing and managing all production activities in a single group/s from functional perspective. Position Description * Ensures adherence to defined manufacturing guidelines, processes and procedures (focus on production). * Supervises production activities according to established quality standards and EHS requirements. * Contributes to production planning processes and determines manufacturing priorities based on established weekly production schedules. * Makes daily assignments and assigns work and tasks to the member of the production group. * Interprets specifications and makes judgments about the acceptability of production that is in process. * Proposes procedures improvements and implements technical infrastructure. Key Responsibilities 1. Oversees assigned (parts of) technologically demanding and complex processes which do need specialized, experienced and well vocationally trained work force. 2. Assists effectively to budget accountable management. Reports to Plant manager. 3. Oversees all assigned - or major parts of - production sequences, and across shifts (if any), in production unit. Plans, prioritizes and manages related resources and measures. 4. Establishes & fosters on primarily intra-organizational contacts and functionally oriented external contacts. Impact (Work environment & Management complexity) 1. Complexity is about managing two assembly lines having around 12 technicians & 15 third party contracts. 2. Due to changing priorities or differing situations encountered in one of the assembly lines, thinking is focused on planning, prioritizing and optimizing of material and/or personnel resources and also all functional processes to ensure achievement of given or agreed standards (reliability, availability, safety, effectiveness, etc.). Required Knowledge/Skills, Education, and Experience Diploma or BE - Mechanical / Electrical / Production with minimum 10-12 years of experience in product assembly lines. Both advanced practical and theoretical understanding and some significant advanced hands-on experience is required to oversee and manage the diverse and relatively complex tasks in the related field of work. Resource (Man, Machine & Material) planning as against customer demand. Learning attitude is a MUST. Hands on experience in implementing "Lean Manufacturing" project at shop floor. Hands on experience in implementing "5S", "Kanban", "PDCA", "8D" tools. Hands on experience in SAP - PP & MM module. Influence (Workflow/People) 1. Needs advanced management understanding in order to lead and align employees in different workflows and/or projects organization environment. 2. Planning and managing results and performance is essential.