Senior Software Support Engineer

Scoutit

2 years

20 - 32 Lacs

mumbai metropolitan region

Posted:3 weeks ago| Platform:

Apply

Skills Required

software support monitoring learning service logical communication data analyze aws sql

Work Mode

On-site

Job Type

Full Time

Job Description

Hiring Senior Software Support Engineers to provide insights based on investigations and root cause analysis.

Salary

: 20,00,000 - 32,00,000 / year (based on experience)

Responsibilities

Defining monitoring events for IDfys services and setting up the corresponding alerts
Responding to alerts, with triaging, investigating and resolving resolution of issues
Learning about various IDfy applications and understanding the events emitted
Creating analytical dashboards for service performance and usage monitoring
Responding to incidents and customer tickets in a timely manner
Occasionally running service recovery scripts

Eligibility

2+ years of relevant work experience
Clear logical thinking and good communication skills. We believe in individuals who are high on ownership and like to operate with minimum management
An ability to understand data and analyze logs to help investigate production issues and incidents

(*Note: This is a requirement for one of Scout's clients)
Skills: support analysts,aws,sql

More Jobs at Scoutit

Graduate Engineer Trainee (GET)

pune, maharashtra, india

Experience: Not specified

INR 7 - 10 Lacs

Associate Software Developer

noida, uttar pradesh, india

Experience: Not specified

INR 6 - 10 Lacs

Graduate Engineer Trainee (GET)

bengaluru, karnataka, india

Experience: Not specified

INR 7 - 10 Lacs

Junior Software Engineer

india

Experience: Not specified

INR 4 - 7 Lacs

Data Analyst Associate

india

Experience: Not specified

INR 6 - 8 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.