JOB SUMMARY Hiring Production Support Engineer to ensure the smooth operation of our production systems and applications. This role focuses on incident resolution, defect analysis, data correction, and SLA adherence. The ideal candidate will have strong problem-solving skills, experience with code debugging, and a commitment to continuous improvement and service reliability. KEY RESPONSIBILITIES Ensure system uptime and issue resolution within defined SLA targets (95% and above). •Monitor production environments, detect anomalies, and respond to incidents and alerts. •Perform in-depth defect analysis and collaborate with development teams for root cause identification and resolution. •Apply code fixes or configuration changes where appropriate to resolve issues. •Identify patterns or recurring themes in incidents and work on long-term solutions or data correction strategies. •Drive post-incident reviews and contribute to preventive action plans. •Participate in rotation and support coverage if required. • REQUIREMENTS Mandatory - Candidates should possess 4+ years of experience in software development processes as an end-to-end developer •Experience in technologies - ASP.Net, C#, WCF/Web API, MVC Framework, Java Script, jQuery •Working experience on Angular 2+ •Experience of 2+ year in developing web applications using MVC framework •Excellent knowledge of Relational Databases and SQL should be able to troubleshoot single handedly Good to Have Working experience on Azure Cloud based application •Significant experience with No-SQL database •Solid understanding of CS fundamentals - Operating Systems, Databases and •Data Structures, and Computer Architecture
REQUIREMENTS • Minimum 8-10 years of relevant sourcing & procurement experience • Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines. • Analytical Aptitude & Business acumen with an understanding of how markets work • Good soft skills & Excellent negotiation, communication, and interpersonal skills, with the ability to build and maintain effective relationships with suppliers and stakeholders. • Excellent communicationwritten and verbal. Effective influencer who can make persuasive arguments and has worked with stakeholders and suppliers from NA & EMEA region. • Prior experience in a client facing role is necessary, should have an eye to detail to be able to work towards increasing efficiency. • Team player, high motivation, positive, can-do attitude, flexibility and adaptable to changing situations • Strong analytical skills and problem-solving skills, attention to detail and Analytical mindset with the ability to gather and analyze data, identify trends, and generate actionable insights for process improvement. • Sound & in-depth knowledge and experience of procurement and Familiarity with sourcing tools and technologies, such as e-sourcing platforms, supplier management systems, and contract management software. • Strong knowledge of sourcing strategies, supplier evaluation and selection processes, contract negotiation, and supplier performance & risk management. • Prior experience in tactical & strategic sourcing, contract negotiations and purchasing processes, subject matter expert (SME) in at least one category (direct/indirect). • Experience of category management functions like spend analysis & opportunity identification, building pipeline etc., ability to prioritize and manage workload & multiple tasks simultaneously. • Proficiency in data analysis tools and techniques, Microsoft Office Suite (Excel, Access, Word, PowerPoint, Outlook) and experience in ERP/P2P tools. Also, familiar with Dashboard creation and presenting Governance meetings. • Familiarity with industry regulations, compliance standards, and market trends • Ability to provide guidance and mentorship to junior analysts, effective team management skills. People Management (Team of 10 to 50) is an advantage. • Proficiency in using Microsoft Office Suite (Excel, PowerPoint, Word) and other relevant software applications
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