Senior Software Engineer III (Java) - Backend Systems Contract Position | Global E-Commerce Leader | Customer Support Platform

Senior Software Engineer III (Java) - Backend Systems

Contract Position | Global E-Commerce Leader | Customer Support Platform

About the Opportunity

leading global e-commerce company

You'll architect scalable APIs, workflow frameworks, and automation platforms while mentoring engineers and driving innovation in a collaborative, purpose-driven environment.

What You'll Do

Backend Architecture & Development

• Design and build robust backend systems powering global customer support operations
• Develop scalable APIs and workflow frameworks that enhance customer and agent experiences
• Own components end-to-end, ensuring reliability, performance, and security
• Lead key projects from conception to deployment with a focus on distributed systems

Technical Leadership

• Mentor junior engineers and promote engineering best practices
• Drive observability initiatives and proactive tech debt management
• Collaborate across teams to deliver enterprise-scale integrations
• Champion innovation through pragmatic problem-solving and attention to detail

DevOps & Automation

• Implement CI/CD pipelines and infrastructure as code
• Build automation platforms that improve operational efficiency
• Ensure system reliability through monitoring and performance optimization

What You Bring

Required Expertise

• 5+ years

  of professional experience with

  Java and Python

• Strong expertise in

  Spring Boot

  and backend software fundamentals
• Deep understanding of

  distributed systems architecture

• Proficiency in

  SOA, SOAP, REST APIs

• Experience with messaging systems:

  Kafka, Flink

• Agile & DevOps

  : CI/CD, Docker/Kubernetes, Infrastructure as Code, monitoring tools
• Proven track record of mentoring engineers and owning complex components
• Excellent debugging, problem-solving, and cross-team collaboration skills

Preferred Skills

• Experience with enterprise-scale customer support tools and platforms
• Knowledge of case/contact management and automation workflows
• Familiarity with AI-assisted development tools
• SaaS integration experience
• Customer-focused mindset with innovation-driven approach
• Cloud certifications (AWS/Azure/GCP) or DevOps certifications

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