6 - 11 years

7 - 11 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

SAP Skills

  • 5-8 years of experience in one or more SAP modules.
  • At least two full life-cycle implementation projects (from Blueprint/Explore through Go-Live).
  • Understanding of SAP Activate Methodology.
  • Ability to lead workstream activities on a project.
  • Understanding of integration between modules.
  • Leads detailed module-specific configuration and master data development.
  • Ability to use Service Marketplace to create tickets, research notes, review release notes, and solution roadmaps as well as provide guidance to customers on release strategy.

Responsibilities

  • Responsible for handling support tickets and application support for the end users.
  • Responsible for resolving support tickets in the given time frame to meet the SLAs.
  • Requirement gathering from customer/end users; ability to ask the right questions.
  • Proactive and prompt in communication with business users, customers, and internal stakeholders.
  • Take ownership of tasks to bring them to completion.
  • Work in collaboration with internal and external stakeholders.
  • Use analytical skills for problem-solving and designing new solutions.
  • Maintain excellent written and verbal communication standards with all stakeholders.

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